Beauty Lane

Category:	Beauty Salon
Address:	13822 Outlet Dr, Silver Spring, MD 20904, USA
Phone:	+1 301-890-5200
Rating:	3.9
Working:	9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 11AM–6PM

Location

Photos 5

Reviews 4

Nikki Smallwood

So, I always come here for hair products. I decided to get my hair braided a few weeks back. The girl who did my hair was sick but she came to work anyway. I felt bad for her at first, but now Im very upset! She didnt braid my hair like the style I constantly showed her in my picture. So she had to correct what she first did by cutting the braids and adding hair to it. SHE CUT MY HAIR!!! My hair was 2 and 1/2 inches past shoulder length and the one side where she cut, its missing a patch. A BIG ASS MISSING PATCH! Now I have to cut my hair to shoulder length to even it out!!! They dont care about their work that they do there. So much so that a different stylist started talking to my stylist about another customer so bad who complained about how her hair was braided. Apparently the lady complained that all of her braids where different sizes and the stylist said, "what do you think I am a robot?, I cant get all of them the exact same size". There used to be a good group of ladies there a long time ago, I dont know what happened. I will say this, you take your chances now if you go get braids. If I could give ZERO stars, I would!!!! ****Update**** So I spoke with the person who rents the space for the braiding shop, (she contacted me by text message). She spoke to the lady who did my braids. I was hoping she was not this type of person, but she told her that I could have cut my own hair when I took out my braids, (coincidentally in the same spot where she cut my braids to correct her mistake). I will give her that assumption, because she was not there when I took out my braids to witness this. In all my years of doing my own hair as well as others, even I know that you cut WELL below where you even guess someones hair stops, if you dont know, YOU ASK!!!! I have been more than patient with this situation, I never even lost my cool as others would do in this same type of event. The young lady was sick that day and obviously was not focused. However, this now becomes my mistake for choosing to go there to get my hair done. So I say again, as a word of caution to anyone who goes to the braid shop inside Beauty Lane in the Briggs Chaney Shopping Center, in Burtonsville, MD, your result may vary and you are taking a risk.

A Private User

HORRIBLE CUSTOMER SERVICE. Refused to exchange a clearly defective item. Do not shop here unless you want to be ripped off.

glucose

The prices are pretty high but the outcome is good

Jane Mtungwa

Very organized.