Category: | Beauty Supply Store |
Address: | 400 S State Rd, Springfield, PA 19064, USA |
Phone: | +1 610-328-1091 |
Site: | stores.sallybeauty.com |
Rating: | 4.4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–6PM |
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Sybil Warrington
I have been a member for two years now. I have bought a lot of items in this store some very expensive. I have never returned anything except for last night when the night before I bought 3 reduced items they were around $7.00 each. I found two of them to be defective. One you couldnt even open even if you had pliers. Nail polish gel items. One was extremely oily. dripped of my nail when I tried on one finger. So when I tried to return them they told me. I could exchange one and they would refund the other. Anyhow I picked up items totaling around $11.00 and the two store employees were discussing my refund of $3.91. They were saying that cant be right we owe her. Yes, it was right. Not even going to comment on how stupid they were being saying how they should ring one return separate and exchange the other. Anyhow when they handed me my exchange they asked me if I was going to return them tomorrow. Very rude. So sad because that was the first time in that store I was treated very poorly and it will be my last.
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A Private User
Love this site. The customer service is amazing and I find everything Im looking for every time. Priced so much better than a drug store and better selection. Addicted to Sally Beauty
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Kay Lewis
Staff acts like youre bothering them if you need them to get an item. Disgruntled workers every time I come in. TIME FOR A NEW JOB LADIES IF YOU CANT BE NICE TO CUSTOMERS.