DARCARS Volvo Cars

Reviews 4

TI

Tirzah Orr

UPDATED REVIEW FOR 2016: I have purchased 3 cars from Darcars Volvo - 2 Volvos and a pre-owned Audi. My experience has been phenomenal! They worked with me when my car history was terrible, I was fortunate that Mr. Arman gave me a chance to buy a car the right way. Mark in Finance helped me secure financing and I was able to get the exact cars that I wanted! Talbot on the Sales team has always been awesome at getting me transferred from one vehicle to my next Darcars Volvo purchase! Simply put, this is a great dealership with great people who go above & beyond to help you with every facet of a car purchase! Ill definitely be back when it is time for a new car! HIGHLY RECOMMEND!!! ORIGINAL REVIEW: I have a pretty bad auto history - a repossession and voluntary surrender of 2 vehicles in the last decade. Combining this with my poor credit history, I figured that I was destined to be car-less for the next decade. I have a good job and I was able to save some money for a modest down payment but my credit problems were going to make me undesirable for any financing. With nothing to lose, I contacted Alexander Arman, the GM at Darcars Volvo and told him my situation. He was kind and understanding - he never made me feel remotely ashamed or uncomfortable about sharing my auto failures. Mr. Arman offered to work with me and see if I might be able to purchase a car at the dealership. He never made any promises however; he was willing to give me a chance - if youve ever had credit issues then, you understand how huge this was for me! Mr. Arman connected me with Mark Filipovic in the Financing Department. Mark is hands down the best finance person Ive ever met. He was friendly, thorough and again, non-judgmental about my credit history. He had a few ideas of companies that might finance me and immediately contacted them. Amazingly enough, Mark got me financed! I had a lot of great car options because they have a huge auto inventory (they even brought a car from another dealership for me to look at when I expressed interest in it). I was able to get into a car that same day - I have a reasonable monthly payment and a good rate too! And the car? It was one of the 5 at the top of my wish list! It was the BEST auto buying experience that I have ever had and I tell everyone I know about the great team at Darcars Volvo. They treated me with respect, were helpful in every way possible from financing to assessing car options and they made me feel like a valued customer from Minute One! I will always come to Darcars Volvo for any auto purchase in the future...it was that fantastic! A HUGE thank you to Mr. Arman, Mark and the staff at Darcars Volvo!!!

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ME

Melody Lew

I found myself a definitely Volvo lover since owning my first Volvo S60 twelve years earlier. I now have third one because Volvo keeps making cars with more great features that I love. Just highlight a few small touches in here: 1, Rear Park Assist Camera. I now cannot imagine driving a car without this feature because I would feel blind. 2, Blind Spot Information (BLIS) package. It alerts blind spots and cameras assist me for front and rear parking. 3, Engine stops running when I stop at a red light. I guess this feature saves me some money on gas without me even knowing it. Also, I just cannot believe I enjoy the quietness that I never experienced. 4, The warranty and maintenance program are quite attractive. 5, Financial plan is fair. Buying a Volvo at DARCARS Volvo in Rockville is always a pleasant experience. I dont recall I bargained with them. I believe I paid what the car I had purchased worth. I automatically trusted general manager Alexandra Arman had offered me a fair price. Absolutely business makes profit! In my opinion, people should spend money, you shop here and there, he shops there and here....., this way we all help each other and move forward; otherwise how this economy "thing" grow and how we walk out of this recession? I am still happy even I know they made money on me. Sales person who helped me name Biyun Hu, she is the kind of person you want to be a friend of hers after buying a car from her. Trustful is the word I would use to describe her. I think DARCARS VOLVO in Rockville made a wise investment by hiring Biyun Hu to their sales force. By the way, last Monday I showed general manager Alexandra Arman some pictures of my windshield with some funny strips in raining days, we thought the glass was grease, they washed and sent report to the VOLVO. I got a call from Biyun Hu right after driving away, scheduled the following Monday which is today to bring my car in. I assumed it would be getting the windshield wipers replaced. Guess what? They replaced windshield! I am good to go because of the warranty program.

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SE

Sebastien David de Beaumanoir

First - I am a new VOLVO costumer - since 7 months - I still very happy with my car. a friend of mine needed to change his 10 y/o Toyota corolla - I let him know how I was happy with my car - how safe are VOLVO CARS - I show him result crash test, how strongly and smartly built are VOLVO cars - He was very not enthusiastic by the idea to get a VOLVO - instead he wanted a VW Passat or a Ford Fusion - he asked me my advices - but I took his priority and his financial considerations - we went to see all those VOLVO, FORD, VW ---- The S60 VOLVO is the most exciting for me, for him too - we met the new MANAGER and DANIEL --- the new manager is here since few weeks only and work hard with Daniel to recuperate their reputation badly affected by the last manager, gone of course- so hard work from VOLVO to please my friend = very good price for the car, good trade in for the Toyota --- VOLVO ROCKVILLE match the price of CARMAX !! so excellent trade in- we go the car, the VOLVO S60 2014, yesterday - I wish to my friend a heppy long life with his new car :-) - and I thank a lot the team for Volvo for their help to get for my friend a nice, good and SAFE car - this was my priority ! :-) THANKS

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VL

Vladimir Gorshkov

Ive had nothing but great, warm welcome when I came in to look at used 2015 S60 to purchase. Alex and Sam were very aware of what I wanted to get, listened to what my future plans are and really looked into what was the best option and value deal was right for me. The used car was priced competitively and they did help to get it down a bit more, but after some discussion I realized that I really was better off with a lease. I only drive cars for 3-4 years at a time. Purchasing wasnt a right move, as I realized. After about an hour we came to a good option, car that had everything I was looking for, at much discounted price with very affective monthly payment too. Alex and Alexander(GM) even ran few other options in lease terms, timing etc. I never had this kind of care in any other dealerships where I was pressured or pushed to get cars they only wanted to get rid of. This was great experience, the whole team are super welcoming, very relaxed, do not try to upgrade to push for things I couldnt afford. In the end I got an amazing new 2016 S60, premium with upgraded 19" rims and tech I wanted. Couldnt be happier, will definitely tell my friends and family of this place.

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