Category: | Auto Parts Store |
Address: | 1537 University Blvd E, Hyattsville, MD 20783, USA |
Phone: | +1 301-422-0205 |
Site: | autozone.com |
Rating: | 3.4 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–10PM |
GA
Gabrielle Toy
I was driving to work the other day and I lost both of my windshield wipers while on 495. I was towed to a different store but they were not open yet or willing to help me. I drove over to this Autozone and I am glad that I did. All of the associates that opened on 12/1/15, were amazing. There was some difficulty in placing on the windshield wipers that I needed but they figured it out. They were able to help me get on my way to work without having to be towed to a dealership. They took the time to try different products on my car in the pouring rain. For someone who drives an hour and a half one way to work and who got stranded, I really appreciate their great customer service. They truly went above and beyond that cold, rainy morning.
AN
Anton Attard
I used to go to this place and staff would be very helpful. However I have been so displeased with this place the last two times I probably wont be coming back. For one they cant have a simple book for bulbs to look up your vehicle, nor for wipers. Second, they suggested that I had a certain issue with my car and they were not even close, that made me get a second opinion. Third, they are so overwhelming busy plan to stay for 15+ minutes in line. Ill continue to go to another AutoZone or an advance Auto parts down the road.
RA
Ramon Dominguez
Horrible customer service , the attendants are slow and take for ever , i also went to inquire about my application and took like 20mins for the so called manager to come talk me , also they have now hiring sign but you go to inquire n they bullshit you to your face sayin theres no more openings ,thats cuz mostly cuz they have mostly women who know nothin bout cars workin the counters but since we are guys and we dont have a ass or cutty kat or a set of breast to sell they wont hire you , im calling corporate as i type
MI
Mike Wilson
Most Auto Zone stores are decent, but this location is by far the worst auto parts store that Ive ever been to. The employees here are extremely stupid and theyre very slow. When I returned a couple of tools yesterday that I had rented, I had to wait in line for me than 40 minutes before getting helped. Ill never come back to this location, and the auto zone stores in the suburbs are far better.
DA
dayanna ramirez
Very bad costumer service when you get called up to the register they dont even greet you besides that they are rude and half of their employees dont know what they are doing or what parts the customer need the max time to wait is unexceptable! they need new hires in this location. So sad how many bad reviews they have.
KE
Keith C.
Bought a battery here and had the old one in hand. The guy at the register, while I was purchasing the battery, said I would have to get back in line to get the core deposit back. After a few choice words by my friend, he went to another register and gave me the core refund. Bad attitude.
DA
David D
Always a wait and staff seem to be bothered by customers. Lastly, online orders apparently mean you still wait in line for the items to be pulled when you get there instead of waiting for you. First Autozone that Ive been less than satisfied with.
RO
Rob Ruckus
I have had Really Bad Customer service at this Location. Even Returning a Part and Speaking to a manager I had to wait a Week to get my Refund, not sure who is Running this Circus but I would be weary to head to this location Again!
DA
David Eam
This auto zone close to my house,I know they work slow,but is convenient to me, so I gave stars for open not to far from my house, I hope you people work faster in the future.thanks
WI
William Berganza
Buen servicio muchas veces de pende del vendedor
RI
Rich Weitkamp
Slow service, clientele is not great and there is chaos at the checkout lane. Only go here if you must...like I did.
CH
Chris Patrick
Very slow 25 minute wait whether you checkout, lookup a part, order online, etc. Lastly the employees are rude.
BE
Ben Pereski
William went above and beyond just selling parts. Great customer service and professionalism.
RI
Rigoberto Salgado
hay buenos precios
VI
Victor manuel
Lo atienden vien
DA
Daniel Fisseha
Friendly and knowledgeable professionals that work in the place.
GE
Getahun Girma
You get older waiting for the cashiers. Deliveries always late.
BA
Balmoris Bonilla
Su atencion
AU
aury garcia
I find the best parts for my babys
VA
Vanessa Milton
Extremely helpful with a friendly attitude
ME
mesfin bicho
They are helpful. I like this Auto zone
TA
Taxi Lanyley park
Terrible customer service,cheap products
JO
Jonell Malone
Get in the zone with great help!
NE
neil daniels
Parking lot a bit congested
ME
Melaku Desalegn
Nice customer service
AN
Angel Hernandez
Too much time waiting
CH
chukwu ukeh
Bad customer service.
ST
Steven Tender
Bad customer service
NE
Nestor Mendez
Buenos respuestos
TH
Theron Tribble
Fast service
DA
danjean wembi
Nice work
JO
Jorge Poon
Very good
BO
bonita destiny
Its ok