Category: | Computer Support and Services |
Address: | 15 E Deer Park Dr 13 #102, Gaithersburg, MD 20877, USA |
Phone: | +1 301-407-1967 |
Site: | potomacpctech.com |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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A Private User
As a small business owner, one of the most difficult services to find is a trustworthy and reliable company to manage our IT. I am a compouter novice, so this is out of my area of comfort and expertise, and Potomac Computer Services has provided years of dependable and reliable service to my company, Sports Tickets Unlimited. What Potomac Computer Services has provided the most is the peace of mind that our office networks and all computers are properly updated with virus scans at all times. When any problem does arise, they make your business feel like the top priority, and go to great lengths to find a solution as quickly as possible so that your business is affected minimally. Potomac Comuter Services provides a blend of customer service, skill, and product knowledge, and they complete projects with an attention to detail that is unparalleled. They have saved our company from costly downtime on numerous occasions, and I would give them the highest recommendation possible to any business that turns on a computer.
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A Private User
Potomac Computer Services is the resource you want to be able to reach when your computer is not cooperating, or when you are getting messages you dont understand, so on and so on. He has helped me as far as expanding the memory on my 10 year old computer - walking me through the process so I can keep my costs in check and still have my computer functioning at maximum capacity. He is extremely knowledgeable, helpful and compassionate with the frustrations we all face as far as technology is concerned. He has revamped my computer to make it work for me. He has also worked during my downtime so it doesnt interrupt my needs as far as computer usage. Stewart has been helping me with my computer needs for over 6 years now and he is an priceless resource that I am very thankful for.
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A Private User
Thorough and Fast. I was in a complete panic, my laptop got a virus and I couldnt do anything. I contacted Dell and they wanted me to just wipe my hard drive clean and lose everything! I contacted Potomac Computer Services and just talking them to the problem over the phone (trying many different ways to get into the computer), they were able to trick the virus and get into the computer remotely. I didnt have to stay on the line, I went to sleep and when I woke up the next morning, my 5+ year old laptop was working better than ever. Great service and very reassuring to have them local (even though my problem was handled online!).
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A Private User
Business computers running better than ever...Our dental office has about 28 computers. Potomac Computer Services was recommended by another dental office and it was time for a change. The company was able to improve the function and speed of all our computers. PCS tried to work within our budget and with our existing equipment. Many of the computers were dated. Efficiency is very important to us because we are a chartless and digital xray office. A new server was installed to replace the old one and everything went smoothly. Their knowledge is impressive.
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A Private User
The SEO services provided by Potomac Computer Services were unparalleled. I was afforded comprehensive website promotion and assistance with web overviews to successfully adopt a more structured approach to search engine marketing. Stewart took the time to review every aspect of the business and then targeted directories and marketed the site accordingly. Stats show the improvement has been substantial in only one month. I would highly recommend PCS to anyone looking to broaden their audience and improve their websites visibility.
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A Private User
I had several scary viruses on my computer and Potomac Computer Services fixed my computer in a very timely manner AND it runs better than when I first got it! I cannot emphasize enough the amount of professionalism and care that Potomac Computer Services gave me. I received multiple calls to update me on the progress of the repair, a lesson in how to keep my computer safe, and a follow-up call to make sure everything was still running properly. Thank you Potomac Computer Services!
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A Private User
We were very satisfied with our experience with PCS. Our family computers were almost beyond repair but Stewart got them all back up and runnning like brand new. We have not had a problem since and have recommended him to other friends and family members with confidence and they too are thrilled with their results. I would not go to any other computer repair company other than Potomac Computer Systems.
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A Private User
Thank you Potomac Computer Services! The service is exceptional. Stewart is extremely knowledgeable and willing to go above and beyond to make sure you are satisfied. Our computer was working like a slug. He got it running faster than it ever did and recommended better programs that fit our usage. We recommended him to friends who were equally satisfied with his service. We will use him again!
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A Private User
Very helpful and willing to explain things. My computer is older and has a lot of "junk" on it, and Stuart explained what was useful or necessary, and what wasnt. He also took time to understand what we want out of it, and what we dont need/use. He definitely fixed several problems, and followed up afterwards to ensure everything was still working well. Would strongly recommend them.
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Jennifer Crane
I spoke to both Matt and Stewart about the problems I was having with my work computers. They offered a free small business analysis and this is where so many issues I thought the "Geeks" had fixed were found. Not only did they get everything up and running properly, they set up a proper online back-up system and I feel a LOT more confident in the security and safety of my work data.
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Erica Balboa-Ertter
My GO TO company for computer problems. =) I have known the owner for many many years and when I recently had computer issues, I dropped off my computer knowing that it was in great hands. I was given great advice, a very reasonable quote and now my machine is running problem free. Finding a good, reliable computer company is not longer hard. You do not have to look any more.
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Alex Lanham
I had four people come out to fix the problem with my computer and nothing worked. I didnt want to go back to another large company and started researching and found Potomac Computer Services. Matt came the day after I called, fixed the problem in twenty minutes, and explained to me what was wrong. I would definitely recommend PCS and will continue to use them. Nadine
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John Jackson
I contacted Potomac Computer Services after spending hundreds of dollars with the "Geek Squad" with nothing to show but a large bill. They were able to diagnose and resolve my issues remotely in a single day! The professional service and extra attention to detail was outstanding. I would highly recommend Potomac Computer Services. Thanks again!
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A Private User
Fast, friendly, reliable and very helpful with much good advice. I changed the hard drive in my old computer and got stuck reinstalling the software. I panicked and went the Staples, a mistake! Then found Potomac Computer Services online. They saved the day for a very reasonable price. I highly recommend this company.
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A Private User
They Saved My Computer! I had only had it a week and i had gotten a virus. Even though Im not local they were able to help me pretty much over the phone. True professionals, and experts of thier craft. I am very grateful I was able to find them. Thank You Potomac!