Category: | Used Car Dealer |
Address: | 2210 Pulaski Hwy, Edgewood, MD 21040, USA |
Phone: | +1 410-676-9700 |
Site: | shopusmotors.com |
Rating: | 4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–4PM Closed |
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teri wilson
On 10/2 we test drove a 2009 Ford Flex at The Edgewood Lot.. We noticed the driver mirror was broken, airbag sensor and tire sensor was on, and oil pressure was 6%. James the manager stated he will take care of this and took pictures. We heard nothing . Then on 10/10 We revieved a call from James about the bank did we hear from them. When asked about the repairs he said I will take care of them. On 10/15, I called the place to find out we now have to call Ray. So I called him he said I will call you back. On 10/18 I recalled Ray about the repairs he was rude and trying to pass the buck. 10/20 I had a 9am appointment at the shop which I thought was next door, Ray failed to give details. He fixed the mirror had a attitude problem. Sent me to Precision Tune to do oil change and tire & airbag sensor . Fix all but the airbag sensor. So I will be taking to my mechanic if I find anything else wrong. Someone will be in trouble. I will NEVER BUY FROM THEM AGAIN. MY 1ST TIME MY LAST TIME. UPDATE........ 10/27/16 @ 6:45PM WE WHERE TOLD THAT THE OWNER REFUSES TO HELP US OUT BECAUSE I TOLD THE TRUTH. I WILL NEVER EVER BUY FROM THEM AGAIN. AND I WILL MAKE SURE MY FAMILY AND FRIENDS DONT EITHER.
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Breashia Dennis
I got a car from here before I had kids they had already had the car picked out. They showed me the car fax but they did not let me keep it. He took it back with him but it stated that the car wasnt in any accidents. Now that I done had a child and a set of triplets I need something bigger. So now that am trying to trade my lil two door Honda in no one will take it. Come to find out this car was in a accident which had frame and structure damage. This place showed me a fake car fax. Now am stuck with this savage car they sold me. That I dont feel is safe for me and my children. They really got over on me and its not right.
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Michael Smith
It was a little shaky starting out but they were able to meet my needs in the manner expected. The customer service was considerably improved after the owner reaching out to me. I go tommorrow 4/22/16 to finalize everything. I will write the final review tomorrow. I went back and the squared everything away for me. The customer service was as expected and beyond. My wife is super happy with the vehicle as am I. I defiantly look forward to purchasing another vehicle from us motors.
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Cynthia Anderson
Rental car sucked and was told I would get my deposit back and instead of getting deposit back they charged my account another 57.00 dollars was told the rental for the 8 days would be 397.10, charged acct 497.00 supposed to get the 100.00 deposit back and after left MD is when they charged the additional money. NEVER WILL RENT A CAR FROM THEM AGAIN AND WILL NEVER RECOMMEND THEM
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Keyha Royster
Excellent!!! I would like to say thank you. I had my heart set on one car not knowing there was something far better. You honored your promises and gave me everything I wanted. Unfortunately, car salesman get a bad reputation, but you this was not the case at all.....thank you Keith, Chris and Hank!
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Chanee Lawrence
I have truly had a wonderful experience here at U.S. Motors Edgewood from start to finish. If you are looking for great customer service, value, and integrity, then this is the place for you! Again, thank you all for making my car buying experience an absolute refreshing one.
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Styles D
Absolutely one of the best experiences I have had while buying a car. Great selection of cars and knowledgable sales staff. I would suggest and reccommend people dont waste time at any other independent dealer and go see Chris, James, and Brisco.
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A Private User
I just baught a car for my parents at this dealership. Ive heard about it through my friend. It was a little out of the way for me, but the drive was definetly worth it. I got a great deal and the service was the best. Thanks U.S. Motors!!!
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Cassandra Coleman
They are great came with no car left with a Car great monthly payments its a must see you wont be disappointed bad credit they will help build credit I would suggest anyone looking for there first car to come here..thank you US motors
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Jason Gillespie
Got exactly what i wanted close to the price i was looking for but exact monthly payments and interest rate very helpful and got me in the car i truly wanted thanks will buy again from this company
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Patricia Curtis
Khara and Brooke theses beautiful ladies helped me get my car after I was turned down everywhere else. They are like family here, I recommend everyone come to U.S Motors!
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Ladawn Harrison
I would highly recommend someone there customer service was awesome.. I Recieved My Car The Same Day Fast & Easy process. Ask for Brooke she was very nice and helpful.
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Joe Cad
Very helpful and very nice sales staff. They will help you every step of the way. Thank you for my 2011 Ford fusion hybrid
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cortez redd
Great down to earth people that knew wat I wanted before I did ...Awesome service Im more than satisfied with my new car
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Lisa Riley
Im very happy with brandon and kristin. They got me my frist car ever thank u god buess them thank u from lisa riley
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A Private User
They sold me a car that had frame damage and did not tell me!!! Get a CAR FAX from these people!!!! watch out!
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جابر العثرات
It is one of the best place that sell cars and i recommend to buy cars from them ! Be sure to ask for Brooke!
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KeShawna Ringgold
I got a car from U.S Motors and I really like it. The service was Great it was a 8 from a scale to 1- 10
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Caitlyn Venker
Before I bought my car I was told they would fix something asap bought the car now they will not fix it.
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Ntazia Jennings
Everyone was friendly and helpful. Drove off the lot the same day as guaranteed with affordable payment.
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William Haskins
Positive energy , very helpful, determined employees they get you what you want.
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Debra Lewis
AAT us motors u can get a great deal of a life life time come see for yourself
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Adriane Spicer
Cheerie was my salesperson she was very professional, polite and friendly☺☺☺
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Kristina Clark
Great car buying experience, will come back again.
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Chris Brock
Great people, great service, great experience!
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jalyn roberts
GREAT ...I LEFT WITH MY DREAM CAR
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Aiyanna Terry
They are amazing great service!