Related: | dream market 15 mile |
Category: | Car Dealer |
Address: | 5511 Allentown Rd, Camp Springs, MD 20746, USA |
Phone: | +1 301-899-8877 |
Site: | philmarkcars.com |
Rating: | 4.1 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed |
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Lakia Haughton
My experience at Philmark Motors was truly Amazing & Phenomenal. As soon as I pulled up at the front door I was nicely greeted by My now Salesman Mr. Arthur. He welcomed me & was very knowledgeable of the exact vehicle I was looking for & I wasnt forced or pressured into doing nothing I wznt comfortable with but Dreams Do Come True for Me cos I Absolutely Luvvv my Pre Owned Mercedes ML 350 4Matic Truck All wheel drive with Low Mileage & in Outstanding condition with a Carfax history & Im still dreaming & Im very thankful! Philmark is a very high end Professional Auto Dealer & I was & still am treated like the very best from the Very Best!!! & the Whole Team works as a team I met the Very nice & Friendly Owner Mr. Phil who thanked me & shook my hand & talked with me to make sure I was extremely Happy & Ive met the very nice & friendly Manager Mr. Tony who made sure I had everything I needed for my Mercedes & I also met another young man named Ty whose very knowledgeable of every last car & He made sure I knew what all the buttons were & meant in my new ride I mean everybody All worked together to ensure high quality customer satisfaction!!! Now Ive been to other dealers but Not like this one. Philmark Motors is a High end quality dealer on exclusive & exotic cars, trucks & Not Overpriced At All! & I wouldnt wana have been anywhere else so if youre interested in a quality used Pre Owned vehicle please by all means make your way to Philmark Motors & ask for Mr. Arthur or Mr. Ty & tell them Kiki sent you because I Only know from my wonderful experience & I want you to have the same thing! & till this day Im treated & welcomed there Not just as a customer but more like a Great Friend 100% & That makes me Very Highly Satisfied & Super Happy!!!!
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Kenlyn Klamper
UPDATE: I just wanted to add that, when we moved out of the area unexpectedly and had no need for a car, Phil very kindly bought it back from us. (Given that it was a convertible and we moved in winter, Im sure it wont move quickly.) He gave us a very fair price and an extraordinarily easy experience, even being so kind as to mail our EZPass to our new home when we accidentally left it in our car. Im so glad that we had the opportunity to work with him not once but twice! PREVIOUS REVIEW: As a millennial, there arent many times in life when I feel that going with the smaller, local store is better. But this is one of those times. We bought our last car from CarMax. I loved it because CarMax made the whole process easy and quick, and I was inclined to go with them again despite the quality of the car that we purchased (which was pretty poor). However, their prices werent as competitive as Philmarks, so we headed out for a test drive. The owner, Philip, clearly has the clients best interest at heart; hes been helpful and candid at every point in the process. Its a family business, and you can tell; hes interested in making his customers happy, not making the most amount of money. We ended up buying from Philmarks, and it was just as quick as CarMax - as well as a much better price and experience. Since then, our interactions with them have been been painless and pleasant. A day or two after we left, one of the lights went out in the car. A simple call to Philip ensured that it was fixed for free, as well as a couple of other minor issues (a broken switch, a missing key). Honestly, I would buy our next car from them. I dont know what better recommendation you can get, especially from someone who hates cars and buying them.
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Meredith Scheiwe
Please do not spend your time or money at this dealership. I could not have been more disappointed in the service and lack of respect I have received from this company. Starting from the moment we went into the dealership the sales associate directed the communication to my husband and could not even remember my name even though I was the one making the purchase... there was even a point where the sales associate let the door slam in my face on the way out to the vehicle. If I did not like the car as much as I did I would have left then and there. So, we did purchase the car and the terrible service did not end there.... we were not given proper communication about the license plate process. It has now been since early December since I purchased this vehicle and I am still with out permanent plates. When will this nightmare end.
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Avoria Jones
I have been doing business with Philmark Motorcars for the last 15 years. Phil has always been extremely professional and gone out of his way to help me find the vehicle I want!! 15 years ago I purchased a Lexus ES300 which was in excellent condition and drove beautifully. Since that time BMW 7 series, Lexus LS430, and my latest vehicle was an Audi A6. Phil and his staff go out of their way to make sure you understand the components of the vehicle and are happy overall with your experience. Everyone is very pleasant and even nice enough to offer to bring my vehicle back in for another cleaning, since the day I purchased there was snow still on the roads. Im extremely happy with my choice of vehicle purchases through Philmark Motorcars and will continue to do business with them down the road!!!
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Daniel Hamm
I bought a one owner clean car fax 2004 passat wagon from author. He was a pleasure to deal with. I got in and again friendly and the whole process went smoothly. Drove the vehicle home and the clutch start chattering bad. Called them to see if it was covered under warranty and the nice dameaner quickly changed. All of a sudden everyone i needed to talk to was out of the office for days. They finally agreed to send me a clutch and have me install it on my dime. That was fine i paid 500 for a local mechanic to do the labor. All to find out that the transmission was blown. Needless to say i dont have an additional 3k laying around for a new transmission after i just had to pit a new clutch in a 70k mile car. So now i have a giant paper weight sitting in my driveway and no car. Thanks!
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L Simms
Philmark Motorcars gets a FIVE star rating with me! My husband and I worked with Kevin Gentry, who is AMAZING at what he does, and were approved for a vehicle on Tuesday, 9/20. That Friday, 9/23 after only spending 3 hours at the dealership, mainly trying to figure out what we wanted, we drove off the lot in a 2010 BMW X5! Not only has the BMW been well-kept, but they also provided us with the Carfax and were ready to answer ANY questions that we had! The whole Philmark team is incredible, they treated us with respect and didnt waste our time! Weve recommended them to all of our friends that are in the market for a vehicle and we will ABSOLUTELY come back to them if at any time were looking to purchase again! Thanks again guys!!
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Teri DeSadier
I recently visited PhilMark Motorcars after crashing my beloved 2004 Mercedes that I owned for 11 years. I met with Philip Khoury the owner and was greeted by him and his amazing, helpful and friendly staff. After test driving two cars I decided on a beautiful Cadillac. The process couldnt have been more pleasurable. I was quickly approved, (not the best credit I might add after a divorce) and his staff took care of everything. Tags, insurance the works. I walked out very happy and with a big smile on my face. Very easy process and great folks. I highly recommend this place if you are looking to buy a quality used car.