Category: | Candle Store |
Address: | 2700 Constant Comment Pl, Louisville, KY 40299, USA |
Phone: | +1 502-416-1418 |
Site: | jewelryincandles.com |
Rating: | 4.1 |
Working: | 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM Closed Closed |
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Jason Gilleland
This company is the WORST! I ordered a candle for a friend 3 weeks in advance for her birthday; I thought that would be plenty of time for shipping, because I only live one state away! After 2 weeks had gone by I called and asked why I had not recieved the candle and the lady told me that "they had just moved buildings" and hadnt even shipped my order yet! She promised to ship it out that day. When it didnt arrive on the day she promised it would, I called again and a different person told me that the lady I talked to was "new" and didnt know what she was talking about. He said the post office lost my order (blame shifted) and that he would send it out that day! So, needless to say I was not able to give the gift to my friend on her birthday. He told me that there would be an extra gift in the package for all the trouble... I got the package today and there was NO extra gift in it. The people at this company do not value customer service or satisfaction. They lied to me several times, I will not be buying from them ever again.
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Christy Harmon
AWESOME COMPANY AND CUSTOMER SERVICE! I bought 2 candles as gifts for Christmas. The package was stolen off of my front porch! I wrote the rep that I bought them from, Patricia Spencer, and told her what was going on. She was wonderful! She went straight to JIC customer service. They gave her step-by-step directions for me to submit a claim with USPS. Once they received the claim #, they immediately shipped my order out again. Still got the candles in time for Christmas. I cannot say enough about JIC customer service or Patricia Spencer!
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Taryn Devolin
What a joke! Jewelry ranging from $10 to several thousand dollars they say, however have no system in place to find out the value of the jewel you received? I was told to go to a jeweller! Ummmm isnt this the point of your entire business? Wont be ordering again.
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Little Jen
What isnt there to love about this company? Great smelling, quality soy candles that contain a beautiful piece of jewelry. They are even expanding their selection for men. This company listens to its customers and the result is a wonderful product!
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Kimberlee Woellert
I just became a Rep last week after ordering a tart from my best friend who sells out of Alaska. I love the scents and everything this company stands for. I cant wait to get started.
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Traci Wilcox
Love my Clean Cotton tart and ring. I just wish youd bring back some sort of cheap or free Rep sign up!
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Heather Obadal
Ive enjoyed my time with Jewelry in Candles. A solid company with solid support!
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Kaila Ladds
love JIC everything about it is amazing!!
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Kim Sheets
They dont pay the worker ENOUGH
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tara daubenspeck
Best candles out there!
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PERSECUTE CHURCH
God blesses you!