Walmart Supercenter

Category:	Department Store
Address:	1550 Nashville Rd, Franklin, KY 42134, USA
Phone:	+1 270-586-9281
Site:	walmart.com
Rating:	3.9
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 100

Reviews 22

Chelsea C

I am so disappointed in the way that this Walmart trains their cashiers. First, the cashier ignored me when I told her we were ringing things up in a specific order so the things we need most were up front. She just grabbed and scanned random things and threw them into a bag together. Second, after I paid for the majority of my purchase with a card, I told her that I was going to cover the remaining balance with a gift card. She scanned the gift card as if I was purchasing it and it added the amount to my total. Then, when I told her that it wasnt right and that she had applied it to the purchase the incorrect way, she called for another person to come over and fix it rather than doing it herself. This person then proceeded to ask me to pay for the wrong total and offered to give me the money back. But when I told her that didnt really make sense to me and that I could not do what she wanted, she pulled in a third cashier. This cashier cleared everything off and said that it needed to be rung up again. So, I was taken over to an empty line and two of these cashiers mentioned went thorough all of the groceries to re-scan them all while they were still in the cart. I stood there trying to make sure that they didnt accidentally scan things more than once. Which they didnt, but some items were crushed and thrown around as they did this. By the time I got out of there, it was a 20 minute drive home in which I found all of my frozen items thawed and my milk products warm. Half of this stuff is unusable because the first employee didnt apply the gift card right. Overall, I think that these employees are in need of a a lot of retraining. This whole situation could have been avoided. I was a cashier myself for a long time and I knew it was my job to take responsibility for mistakes and fix them myself. Not call two other people over. Also, the expediency of a belt is a better choice when having to re-scan items. Just because these people didnt want to do their jobs to the best of there ability, even though it may be less convenient, I will use self check out for the rest of my life. No matter how many other bad experiences I have had, I will never go to a Walmart cashier again. I will only do self check out for the rest of my long life.

brandie lynn

Well; its a Walmart. It is a clean store helpful employees etc.. But I have found all Walmart stores at least around me have gone to mostly great value products. I like name brands as well on certain things. Keeping those in stock would help. Not to mention they Carry one product you fall in love with and you go back to get more to find they discontinued it. That why I gave four stars.

Charles Carter

What can I say. Walmart is great. Except for that grocery stocker who said, "we dont sell that here" when I showed it to him on the web. 5 minutes later I said "look what I found...myself". The look on his face said it all lol. Then there is always the out of town entertainment perusing the isle chugging Mountain Dew. Great entertainment!

Linda Miskanis

Jennifer in automotive was a Angel and helped us above and beyond in what could of been very stressful finding us a tire so we could get home to Wisconsin thanks to employees like Jennifer and the service manager and staff at Walmart you make the world a better place!!! God bless all of you.

Irene Scott

My experience at Walmart every time Ive been there in the last year..... 99 registers available, 99 employees clocked in, but only 2 registers open, 2 self-service open and only one accepts cash. What does this mean to me? 20-25 minutes standing in line to check out. The worst!

spoofer44

Tried buying a futon here today. I asked 4 different people to help me move it to the front. Each one disappeared and never returned. The fifth grabbed a cart, but acted like it was a major inconvenience to be helping a customer. Not impressed!!

Kendal Allen

Everytime weve visited, which is 4 times, theres always something going on, like thefts, arguments, fights, cops everywhere... just not a safe location, we tried it again and again but I believe well stay away from this Walmart from now on

M. M.

I was the first one there in the morning to get two tires mounted. Three old men walking around in the shop looking like they were half dead. Two and a half hours later, they had mounted the tires that should have taken about 20 minutes.

kody castleberry

Ill give it two stars cause Walmart most of the time has what Im looking for, but once they brought in the scan and go it has caused every line to be full and it takes what seems like forever to get what I need and go with a quickness!

Tom U

Came here to get tires replaced on Van. Everyone was kind, the service was fast. The building is clean. The restrooms were kind of weird, like the plastic was melting of the seats or something. Weird. Otherwise a great place to stop.

James Hakim

Maybe because I was there late at night, or maybe because of the neighborhood, but this place didnt present well, cleanliness and stock were below average for Walmart, and associates though not downright rude were rather inattentive.

Kathy West

Wal-Mart has everything I need to keep my home running at a good price. What I dont like is the waiting in line. They never have enough checkout lanes open and I always buy a cart full so self check out is not practical for me.

Kyle Carnahan

This location is a few miles off the interstate but that doesnt stop the flood of motor homes from turning it into a makeshift RV Park every night. Other than that, its everything you could want in a Walmart!

TOM Keller

They found one of my tires was defective & causing a terrible vibration. I bought 2 new tires, which corrected the problem. Thanks to a tech who took the time to find my problem.

Chancelor Conn

Friendly staff butt Wal-Mart policy states that if an employee comes within five feet they should say "how may I help you" & I never received that gesture.

Ralph Daer

This Walmart has scan as you shop devices to make it quicker to leave when you are done shopping. The carts have cup holders. Easy store to find things.

Kyle Elmore

Deli is in an inconvenient location and closes at 9 but stops making food at 6, even with 2 employees there until 9. Also they dont answer their phone.

Tracey Smith

I love Franklin, KY Walmart. Such friendly, helpful associates. The store is well laid out and well stocked, so it makes shopping an easy process.

MyNameIsEndr Trifiletti

Wish they had more GF stuff,but besides that, it was great. I used the uscan thingy & it was so easy, Ill never go thru a hugemongous line again!

Jo Brake

They dont always have everything I need or want at the best price, but they are open when I need to get something. Definitely a great help.

Dave Becker

Fairly clean and organized, restrooms need help. Hard to find assistance, short on help. But was able to find what I went there for.

Christopher Morgan

Associates can be hard to find, but selection and prices are good. Returns easy with receipt, great mobile app with savings catcher