USA Bridal

Reviews 11

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Monia

My daughter went in for a dress fitting for a event at school. The experience she had when she went in on her own was unacceptable. They claim to have been busy. If that was true I still feel like you should have enough time and staff to accommodate customers. Needless to say she came home unhappy and I went back with her so that she could get help. The manager was apologic and said it was busy. Being in management myself I know that using the line "we were busy is a cop out". However my daughter picked out her dress and left happy. Well the night of the event they did not have the dress she chose that day and gave her whatever they wanted her to have. As if the manager was making a point to let me know that its her store and shes in control. I just want her to know that she didnt stop the show for my daughter,my daughter actually in up loving the dress and she worked the hell out of it. The crowd said it and WE loved it! So with bridal USA trying to make a teens night bad in up being good!! You ladies should be ashamed of yourself and they will not get my business. FYI go with your children when trying on dresses. Did not think people were like this anymore.

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Jessica Miller

This is in response to the very strewed review below mine. What this woman fails to mention is #1 her daughter was not a paying customer. Every year, the employees at USA bridal and the company donate their TIME AND DRESSES for the John Hardin Fashion Show. Something the school does not pay this business for. The girls (about 30 of them) each get to pick out 2 dresses that they would like to wear to the fashion show. They pick 2 dresses in case 1 of them sell. These are dresses that are currently for sale for prom. It is out of the employees control if dresses that are picked, are sold before the show. Multiple girls had to wear dresses that they had not picked out because of this exact fact. Also the young 17 year old consultant who was working with this young lady was also working with a paying customer at the same exact time. So before slamming a company who spent their time and money to make the night of 30+girls and guys come together, maybe you should step back and THANK THEM for the overtime they put in to HELP:) God bless.

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A Private User

Denise is extremely helpful and friendly! I found the perfect dress for myself and my bridesmaids :) In reply to the other reviews, you do not have to buy off the rack, I ordered mine from the company after trying on the sample. Also, keep in mind that sample gowns have been tried on NUMEROUS times, so do not assume the sizing is accurate in those gowns. I would recommend being measured by the exceptional staff so that you are disappointed when you order the dress too small. I would recommend to everyone!

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Nina Glassco

I had a very good experience with staff. My consultant Jeannine was wonderful, very helpful and friendly. I am happy to say that I found my wedding dress here! I was told that any bridesmaids and mothers would receive a discount if they bought a dress there. I had chosen satin dresses for my bridesmaids. While USA bridal had many satin dresses pictured on their website, they only had one in the store to try on so we had to look elsewhere. Overall I had a great experience and would recommend them!

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Ivana Carmon

Staff very nice and helpful, enjoyed shopping experience very much. But extremely overpriced - went to Davids Bridal and got a much nicer dress for a whole lot less money. Good experience though and beautiful shop.

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TIFFANY MEDLEY

Staff not helpful! Actually rude! Flower girl dresses overpriced. Poor selection of bridesmaid dresses.. Would not recommend them!!!!!

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Lynn Espinosa

The staff was awesome. Great experience and I found my dress. I said yes to the dress

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Katlyn Hellard

Love this place! Everyone is so nice and willing to help you with advice!

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Deanna Wathen

Very helpful and friendly staff. Great discounts for wedding parties

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Kendall Ratchford

Friendly staff and great selection of dresses!

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Cody Taylor

Great prices

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