Staples

Category:	Office Supply Store
Address:	1680 Campbell Ln, Bowling Green, KY 42104, USA
Phone:	+1 270-746-0711
Site:	storelocator.staples.com
Rating:	3.5
Working:	10AM–6PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–8PM 11AM–5PM

Location

Photos 20

Reviews 4

Scott Carter

Usually have good luck with this store, but the website promised "same-day pickup" does not apply unless you order at least 8 hours in advance apparently. There is no mention of this restriction anywhere on the website where I place my order. I placed an order at 12:00, called at 1:00 to check on it, was told they were busy and would call me back. At 3:00, I had not received a call, so I called back. Girl answering phone said I could not get my order until next day. I told her I needed it for the morning, that was why I chose the "SAME-DAY PICKUP". She informed me there was nothing she could/would do to try and help a loyal Rewards Member. I then told her that she would be losing my order and probably all of my companys business and she hung up on me. I then called back 30 minutes later after I had recovered from the hang-up and talked to the manager, who said he could not be of help. He then gave me a bunch of excuses about slow printers, etc. Never once did he address the fact that his employee hung-up on me or that they never called me back as they said they would earlier in the day. Issues like these I would think would cause him to at least offer to try and bump my order up. Our companies (yes, companies - 5 to be exact, one of which is a non-profit that needed these 4 print items) order all of our business supplies from Staples, but not any more. I have purchased some print items from Vistaprint, and from now on they will get all of my print business. I am a very unhappy ex-customer that now has my event tomorrow tarnished by Staples! Thanks Staples for all your help! BTW, I have contacted my inside sales representative at Staples; hopefully she has more care for my business than the local store!

A Private User

If you need detailed, care-filled help with technology, ask for Stone or Matthew at the Staples store on Campbell Lane in Bowling Green Ky. They are knowledgeable, patient and truly care about the customers. Another tech rep in the department is rude and impatient. Yesterday I had to drive back to the store late in the afternoon to get the help I needed. Thank you, Stone and Matthew! Stone and Matthew are the reasons I always shop at Staples!

Papa Kettles

it is a great place to buy office supplies, but be careful buying candy/snacks. I bought two boxes of Junior Mints and one was melted together. I called them, not to get a refund, but to let them know to check their inventory. The person answering the phone never once apologized. Just said, "Ok, thanks..." Seriously?

Jake Whittemore

Great place for office supplies