Category: | Used Car Dealer |
Address: | 401 Army Post Rd, Des Moines, IA 50315, USA |
Phone: | +1 515-287-6044 |
Site: | selectautosalesdsm.com |
Rating: | 3.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
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Chuck Polke
Car sold while i was at my bank getting financing for it. we had agreed on a price and a purchase agreement was written on 4/8/17 my daughter and i went into select auto sales to look at a mercury milan. when we got there the sales rep. told us that he had a relative that was coming to look at the car also but never said it wasnt for sale still. my daughter and test drove the vehicle, liked it and negotiated a price. we were told by sales rep. that the financial institution he deals with is not open on saturday, which wasnt a problem as we were using our own financing anyway. he wrote up a purchase agreement that we were to take to the bank so they knew how much make the loan for the car. no mention of any money down was needed, i shook his hand and asked if that was all we needed. then asked him (your not going to sell the car while im getting financing) to which he replied no. my daughter and i got to the bank a block away and it takes 2 hours for the process. about 1 pm he calls my daughters phone and said he was sorry the car was sold to his relative.. i go to the business and confront him about his shady sale Technics and he says he didnt know we getting financing, which he did know, and wasnt going to do anything about it..
JD
JD W.
If you want honest, helpful, and true car sales staff (in my experience) then Select Auto Sales is the place to go. I received very helpful and friendly service while Id been shopping there. I went there with the intent of looking at a truck and a sedan that were both advertised on the website - I believe they have a paper ad as well, but my memory isnt serving me this early in the morning - when I got there I found that both vehicles were sold to some darn happy customers (I was set on getting either). However, a beautiful Taurus SEL (yes I said "beautiful") was just sitting there, doors open and all! After vigorously looking over the car, I decided to take it for a test drive. It drove and still drives fine, but during the test drive I heard something that needed to be looked at and aptly informed them. As hard and trying as it was, the car sales staff did the right thing and told me to wait to buy until they could fix it. It was hard to wait, but they wanted to sell me a good car, and because of their honesty Im always going to be in business with them. :-) Thank you SAS, Jeremy - I posted this on my own free will. I am not a paid reviewer. I love the company I talked about. I am not being held hostage. Thanks.
KY
Kyle X.
We went to look at a 99 Passat and took time off work to test drive it and take it to the Volkswagen dealership in Johnston to have it looked at. After spending money on the Carfax, which they conveniently didnt have because the owner supposedly didnt pay the fee that month, we found out it was going to require at least $3000 worth of work. We brought it back to the dealership with the Carfax in hand to try and negotiate the price. The morning we were going to pick it up, the owner informed us that he had sold the car. So we were out at least $150 for what they should have provided already, plus lost wages. And if you bought that 99 Passat wagon, the brakes are shot, the tires are shot, the car needs an alignment, AND it was in a wreck. Sorry that they probably never disclosed this to you. DO NOT BUY FROM THEM!!!
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R Tucker
Bought a 01 Solara at a good price. Car is very reliable and everything works. I would recommend them over other local dealers. I have bought from two others in the past two years. First car broke down after only 4 months. Second car, 2nd dealer, 8 months. They were American cars, that may also have been why... lol
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Leroy Jenks
I have bought two vehicles here and these guys are great, next time I need a vehicle Im definitely going to these guys
AD
ADOUBLE TONE CAPONE
Non professional.