Category: | Used Car Dealer |
Address: | 7980 Wallace Rd, Eden Prairie, MN 55344, USA |
Phone: | +1 952-491-4949 |
Site: | idealautoimports.com |
Rating: | 4.6 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 10AM–5PM Closed |
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Ryan Ackmann
My experience was a complete nightmare!! I purchased a 2014 Lexus IS250 for $30k, they showed me a clean carfax report and offered a 60 day warranty/ guarantee, it seemed like a good deal and the warranty they included made me feel more comfortable with the purchase. a few weeks later i received a letter in the mail from the DMV telling me the title transfer could not go through as processed because the vehicle was salvaged, i was shocked because they showed me a clean carfax report and i paid the market value for the vehicle. I immediately contacted one of the owners German Trojanovsky who assured me the DMV made some sort of mistake, i felt that the DMV making a mistake was not very likely so i started making my own phone calls and found out that yes indeed this vehicle was declared a total loss by Geico insuarance, i actually spoke with the agent who processed the claim. After determining that this was not a mistake by the DMV I went into ideal imports and spoke with German, i demanded my money back but he refused, he told me that they needed to do their own research before giving me my money back. I showed him the warranty that he gave me when i purchased the car and the letter from the DMV stating that it was a salvaged title but that did not matter to him, i also reminded him that there are laws in Minnesota to prevent situations like this from happening but he did not budge and sent me away without my money, he said he would contact me the next day. The next day came and i did not here from him so i called, he still refused to give me money back and said that they needed to make sure that they would be able to get there money back first before they would refund me my money but in the meantime i was driving around in a salvaged vehicle, at this point i pleaded with German for my money back and he actually hung up the phone on me! i am not talking about spending a couple thousand, i spent over $30,000 on the car and this guy actually hangs up the phone on me! At this point i contacted the sate of Minnesota vehicle crime unit to help me, i also contacted ideal imports bond company and filed a complaint. I believe that the phone call they received from the state of MN vehicle crime unit letting them know that what they are doing to me is completely illegal helped them decide that it was time to refund my money. From there i did what i should have in the first place and went directly to Lexus to purchase my vehicle and i couldnt be happier! If you are going to spend a significant amount of money on a car, you should purchase it from a more reputable dealer. I highly recommend that if you find a car advertised online from ideal auto imports you disregard it and keep looking, keep in mind that they purchase all of their vehicles from an auction lot, the vehicles come from out of state and are a lot harder to track the history, if something seems to good to be true it usually is.
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Lida T
I was looking for a nice, reasonably priced, used car for an entire two weeks. I was starting to want to give up and buy an expensive car at a big dealership, just because I thought it would be easier. Then I came to Ideal Auto Imports, and it was overall just fantastic. It was a beautiful facility, and so many cars! They had over 100 cars and so many diverse choices. And the prices were actually surprisingly low - I bought Infinity Q50 and I fell for it almost instantly. I was almost certain though that the price wouldnt fit my budget.. But it was perfect. The customer service was so professional, yet kind and understanding at the same time. When I was car shopping at other places before its like they are trying to trick you to get your money, but it is far from that behavior at Ideals. German, one of the owners, was helping me that day and he was very professional and told me a lot about prices and different car brands, and was not tricking me like other dealers tried to. Boy he knows a lot about cars!!!!!! He showed me so much variety, I was shocked!!!!!!! The car I chose is great,and I probable saved a couple grand on it. I am recommending Ideal Auto to all my friends and family who are looking for fabulous cars for affordable prices.
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Amber Jean
I recently bought a 2006 Scion tC from iDeal Auto Imports. I love it! I have been recommending them to everyone who asks where I got it and anyone who has been looking for a new car. I had the best experience. Max was so helpful and everyone else there seemed to nice. Max was honest about the car..it needed new control arm bushings and an air filter. I brought it in AFTER I purchased the car and they fixed it free of charge. After I had those things fixed, I noticed my car shaking a bit. I called them right away explaining everything and Max told me to bring it back in for full inspection. They adjusted to motor mounts for me free of charge!! I couldnt believe it. This is the best service Ive ever had anywhere. I will keep recommending them to everyone who is looking to get a new car. They are honest, helpful, and not pushy. Ive never had a place that Id recommend as much as iDeal. I will be going there when I decided to get a new car in the future!
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Gnanasambandham Anbazhagan
I love to write this from the bottom of my heart. I got a 1998 Mercury Sable from him in 2011 in a very good condition.They did most fixes in the car and sold to me for the right price.He clearly explained about the car while selling. I used for an year and about to leave from USA because of my personal reasons to India, I dont have time to sell my car I sign the required documents and gave my car to Max Valadzko (Owner of Ideal Auto Imports) for selling.Max Valadzko suggested for the right fixes in the car and sold the car, and deposit the money to my account. He is a good person and a good business man with right commitment. A Person you can Trust. - Gnanasambandham Anbazhagan (Indian Citizen)
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Ben Jorgenson
Consider this a 4.5 review... Ideal had the lowest pressure sales environment. They allowed me to shop and even test drive alone. I was able to make decisions without any influence. After buying (well below KBB) I was having issues with my vehicle starting in sub zero weather... Ideal sent someone to my house to change the battery, after that didnt work they towed it to their shop and replaced the starter, while in the shop they gave me a loaner car... this was all done FREE of charge. Ideal had a great approach to selling cars with no BS and upheld their end of the bargain in a timely fair manner. I will certainly bring my business here again.
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Jerry Kerr
I recently purchased my 2nd car from iDeal. Another great experience!! I had a great buying experience at iDeal Auto. Max and Germans were awesome to work with. After they helped me select the right vehicle, we did the negotiation by e-mail and phone as I was travelling . When I got back into town, financing had been arranged and the car was ready. After the sale, there were a few things that the car needed. Max took care of it wothout question. I will definitly buy another car from iDeal Auto. Thanks Max and Germans!!!!!!