Northtowne Cycling and Fitness

Category:	Exercise Equipment Store
Address:	1150 Blairs Ferry Rd NE, Cedar Rapids, IA 52402, USA
Phone:	+1 319-393-6557
Site:	northtownebikes.com
Rating:	4.3
Working:	Closed 9AM–6PM 9AM–6PM 9AM–8:30PM 9AM–6PM 9AM–3PM Closed

Location

Photos 38

Reviews 8

mike Dodson

Performance: This product is called a recumbent bike and is extremely sturdy but heavy. This can be both good and bad depending on what you are looking for in a bike. If you are looking for an easy, relaxing ride then this is the bike for you. Due to its three wheels, the bike has a solid base and makes it almost impossible to tip. The weight of the bike (somewhere around 400-500 lbs. including the rider) can make it hard to go get going from a stopped position and also poses some challenges going up hills. If you’re going to be riding through hills, just make sure the hill before it is big enough to get you up the next. The bike tops out around 17 mph and has 21 different gear settings- 7 on one handle and 3 on the other making it perfect for long and relaxing rides. Recommended Users: The ideal user is anyone who is not looking for speed and adventure but more leisurely rides. This bike is ideal for people who have or have had walking/balancing problems. Due to its three- wheeled base, it provides stability that ensures the rider the balance needed for an easy and a worry-free ride. The ideal consumer is anyone looking for long rides, plans on biking during the winter, or has problems with pain of the back/hips. Safety: For this bike to be used properly there are a few safety issues to consider. Do not try to take sharp turns at speeds greater than 9 mph. While biking shoes are not required, they are recommend due to the angle of the peddles in accordance with the rider. It is very easy for your feet to slip off of the peddles, so shoes that can lock-in might be a good idea. Due to its width, this bike is better for streets than sidewalks and as such should have lights and reflectors on the bike as well as on the rider.

Jeff Faircloth

2 bad experiences with Northtowne. First on my Felt Z5. I took it in to have a strange noise looked at. When I got the call it was ready they had tuned it up but didnt know what I was talking about when I asked about the noise. Then they told me it was a pedal causing the click. Within 20 feet of the first test ride the noise was still there. I took it to another shop and it turned out the rear hub was damaged and coming apart. Pretty big thing to miss. I decided to give them a second chance and stopped in to buy my wife a bike. The sales person acted as if he had more important things to be doing. After doing most of the shopping ourselves we settled on a bike. It had to be ordered and I was told we would have to wait a couple of weeks for an order to go in. Time passed. I called on the bike once and was told they would check on it and call me back. I received no call back so I stopped in. After looking at his computer the guy looked confused and said hed have to check into it and let me know. No call back. When I stopped a second time he told me it was on back order which I was never told. They have a nice shop and a friend I have that works there is a good sales person. Other than that all of my customer service experiences have been horrible. I would make the drive to IC to small shops that care before stepping foot back in Northtowne.

Timothy Strimple

Rebuilding an old Le Tour. Found a used fork with an overly long stem and called "the other bike store" to verify the stem could be cut to correct length and threaded before purchasing. Yes. Showed up and was told, somewhat testily "I can do it but dont want to." I definitely dont want someone working on my stuff that doesnt want to. But then, thats why I called before buying it. The correct response on the phone should have been no and then I wouldnt have wasted time and gotten upset. They were also a bit condescending toward me for actually rebuilding an old bike instead of buying a new one. Called Northtowne and was told "Maybe, Ill try. If not, I can order a replacement for you." Im not at all unreasonable or impossible to please, so thats all I asked for in the first place. He tried, showed me the results and recommended a new one (which the other store never mentioned being available). I paid for it and it was ordered. While waiting, I selected the bike and size I wanted, because I AM buying a new bike. From Northtowne.

Patrick Burns

Have bought several bikes for myself, my wife, children and grandchildren thru the years. Have always had great service at a very fair price. Saw where student review below where he wanted something for nothing, and wanted timely service for nothing. I appreciate fact that Northtowne is in business to support their product, and Im willing to pay the always fair price due them. If you read about the cry baby student below, take his comments with a grain of salt. Hope he grows up and learns that a business exists to serve, and owed a fair compensation for building, staffing, insurance, lights, etc. Northtowne in my opinion is best bike store in area, and others are competent, but not as good.

Andy Dittmar

Terrible customer service. There was a woman who walked in before me and 3 other men that walked in after us were served first. I overheard the conversation that one of the workers had with her and they asked if she was lost. They didnt even try to help her out or try to fit her to a bike. The worker spent almost no time with her and told her they couldnt help her. After seeing the interaction with the other customer I walked out even though I had cash in hand to buy a new bike. I couldnt imagine if they had treated my wife that way how i would have reacted. I WOULD NOT RECOMMEND NORTHTOWNE TO ANYONE! If there was a choice for zero stars I would have chose that.

Clay Melton

My "new" brakes are awesome! I talked to Mike and Ben and several ideas were thrown out to improve my weak-feeling TEKTRO discs (that turned out to be fine). One idea was to replace both calipers and discs $$$ to solve the problem, but no, the idea to use better cables to improve the mechanical feel was the right solution. I spent very little money, and my brakes are AWESOME!!! Thanks for showing me, once again, how little it takes to keep my bike running and bringing me joy each day. Coming my and having a serious brake conversation brought a solution that I was not planning for--thank you both!

David Olsen

I purchased my bicycle there two years ago. I work a couple blocks away, and when I have a breakdown they are conveniently located for me to drop my bike off in the morning and often they have it ready by the time I get off work:-)! The staff is very knowledgeable, and if they dont have something in stock they will gladly order it for you. Yes, they are pricier than online retailers but Id rather keep my money local than spend it somewhere else!!

Nikki Davidson

Love Northtowne! I lived in Kentucky for many years, and they were able to help me with gifts purchased for friends and family in the CR area. Always professional and bent over backwards to make sure I was taken care of. When I moved back into the area, they knew I loved my (older) bike and they listened to my bike concerns....my dark green Giant Kronos became a Pink flat bar road bike, that I commute on now. I call it the Pink Rocket!