AT&T

AT&T, 4701 1st Ave SE Ste 6, Cedar Rapids, IA 52402, USA,

Category:	Cell Phone Store
Address:	4701 1st Ave SE Ste 6, Cedar Rapids, IA 52402, USA
Phone:	+1 319-743-3900
Site:	att.com
Rating:	4.2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–6PM

Location

Photos 10

Reviews 15

KM C

Personally if youre going to buy a phone I would not go to the store and I cant believe I actually Im saying this about if corporate store. But I will never go to a corporate store again after the service I received from the store. Not only did customer service tell me that I did not have to put a deposit on a phone like they told me I did. But the blow-off treatment I received when I returned one of the phones was enough to make me return the second phone only to walk across the street to Best Buy and purchase two phones through them. Its unfortunate there sales or driven by a quota because because their willingness to be pushy and a little in accurate about the information they give to try to sell has really turned me off from everyone back to a corporate store.

Joe Pesce

I had AT&T for about 4 months. The service is iffy and the bill is to high compared to competitors. I went in and asked if they could match Sprints deal, which would have been 27.50 a month for me. They refused, but somehow lowed my bill $10, still being nearly $50 a month. I then asked if I cancelled would my final months billing be prorated. The service rep said yes. AT&T does not prorate the final months billing. The staff here needs training or they need to acknowledge when they dont know the answer to a customers question.

Brett Johnson

We have been there twice. Once to consolidate our separate phone plans and the other to activate a new phone we had purchased elsewhere. Both times super fast service that actually resolved our issue. by far our favorite AT&T location.

Adam Borman

Over all good place. However KEEP YOUR RECIEPTS. This is twice now somthing i paid for instore has shown up on my att bill. This srore has a bad habit of *forgetting* to make shure the system reflects ur instore payments

Guy R

Amazing staff. Our account was hacked and Hanna not only put things right but was very enjoyable and upbeat during the whole event. Never got this kind of service in the Twin Cities.

Timothy Stenzel

The sales reps (Will and Cassy) were very helpful, knowledgeable and professional! I just switched carriers and had a very positive experience!

Barry McQuiston

I always have a great experience when I go to this location. Knowledgeable staff who never try to sell me more than I need. Hannah was awesome.

Elizabeth Girard

They do everything in their power to make sure you are happy. When they couldnt fix the problem they honestly were upset.

Andrew Brown

Awesome customer service. They helped me out, provided a solution for my problem above and beyond what they needed to do.

Chris Adams

We were able to bring over a phone that their website wasnt sure about, which saved us a bunch of money.

Moustafa Ibrahim

Signal strength is slow, but overall very nice people, great service.