CR Cell Phone Repair

Category:	Cell Phone Store
Address:	4444 1st Ave NE, Cedar Rapids, IA 52402, USA
Phone:	+1 319-393-9876
Site:	crcellphonerepair.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 19

Reviews 8

Gene Kaleta

I was in there a couple of weeks ago to have my iPhone 6 Pluss screen replaced. I tried to do it myself and didnt have all the parts and since I had to go out of town in two days I had to have a rush put on it. Well I had called to see if they would be able to do it in time. I spoke to the Manager to see what they can do for me, he said no problem if I got in there at a certain time it he can get it done. Well things got busy for me and I didnt get there until late. I spoke to two of the ladies their and since I had the phone apart and in pieces she wasnt able to match all the screws up the exact same way. (Theres a part of the phone where each screw is a different size - the you tube videos I watched that "teaches" you how to replace a screen failed to mention that part.) Well instead of just attempting to fix it and mess it up like so other places may do, the tech explained to me about it and said she would have have her manager look at it first thing in the morning. I am so grateful for her honesty cause the last thing I need is for my phone to fall apart. I run my business off of this and cant affford to be without it for any length of time. The following day my wife picked up my phone and when I got it back they even put a high quality screen protector on there at no charge. The entire staff was VERY friendly, quick and precise. I definitely recommend them to anyone that wants to make sure that the job is done right the first time. Quality mattters when it comes to technology repairs. Thank you CR Phone repair! Geno Cedar Rapids

Cassie River

My husband took his phone here and so far the results have been awful. His screen was cracked, but still worked, and they didnt have one in stock, so they ordered one and he paid extra to have overnight shipping. 3 days later the screen finally arrives, from about 300 miles away. That screen does not work. They order another screen. 2 days later, the screen does not work and when hooked up to the computer it does not even recognize the device. The phone will not turn on at all. Today I went to the store with him and the owner was there but not working. When we arrived he threw my husbands phone on the counter for one of the employees and said "take care of this, I dont think it works". As all of this is going on he was given a loaner phone, the mic didnt work, so he had them fix it. Then the battery wouldnt charge. Within 8 days my husband has been there 7 times!!!! Not only is the owner horrible for running off like that but one of the employees was cursing when my husband became upset. I will say that the Asian fellow that was trying to help my husband was okay, I understand that it isnt his fault that his boss is a special kind of stupid. At this point they are still going to try to fix it. My husband was given a "new" loaner phone, that is by no means decent. My guess is that all of the videos and pictures of our son that were on his phone have been lost, as he has not backed it up in a little over a month. I am very highly disappointed.

Dax Bruck

Ive gotten 3 phones fixed here and they all turned out horrible. For example, one was a shattered screen they had fixed, then white spots started to appear all over screen. My friend has gotten his phone fixed here to and days after getting fixed many pixels go dead and they offer a "30 day warranty" but always find a curve around that in order to not give you it once you try using it. Phone got fixed very quick in only 2 hours but the quality of the fix was beyond horrible. I could see my screen lighting up all through to corners of my screen as if it was not pushed in all the way. Ive never had to write a bad review on a place before but this place has genuinely made me feel the need to. You would be MUCH better off going to somewhere else and spending $10-30 more to get your phone fixed. The only reason I am even giving this place 1 star is because it forces me to, I would easily give 0 stars. Take my advice and DO NOT go to CR Cell Phone Repair in Lindale Mall if you want your phone fixed correctly..

Chany Joy

I dropped my phone off at their shop on a Friday and they told me they have the part and if they didnt call later that night then it will be done the next day. So, I went in the next day and they had it tore apart in a plastic bag, and told me they had the wrong part. They said they will over night it Monday and finish it Tuesday and I can pick it up then. Its Wednesday I called them and they said they are working on it, this is around noon. I had my Dad stop by after work at like 6:30. They told him they havent even started on it. I paid them $86 and expected it the next day. All it needed was a new screen and digitizer. If I would have known it would take a week I would have taken it somewhere else! I just think that this is total bull.

Anna Dawson

I brought my cracked screen to CR Cell Phone Repair. They charged me more than they had originally said they would, and it took longer too. I would have been fine with this if it were good service, but it was not. They handed me my phone afterwords and said they needed to do some tests. First one, was Touch ID. It didnt work, they had pressed the button too far in and they had to go back and fix it. When they gave it back, they wouldnt do the rest of the testing. I got home and a couple minutes into using my phone, it stopped working. I couldnt scroll, type or click on anything. I would not recommend this shop to anyone.

Bridget Mull

Came in to get charging port fixed.. ended up being around $45 more than the original price quoted. They broke my screen in the process and started to fix it without asking me first, then they tried to charge me for the screen. Got the phone home, phone charges but will not hold charge like it should, battery now drains even when phone is turned off. They ended up breaking more than they fixed.

Jamie Armstrong

I have been getting our family of 4 phones here for many years. They do all of our phone repairs, as my kids tend to be rough with their phones.They are more cost effective than anywhere else that I have found. Fast service, friendly, & knowledgeable staff. I have not experienced any of the issues in the negative reviews. CR Cellphone Repair has earned our trust, respect, and our business!

Shannon Thompson

They did a great job repairing the screen on my iPhone. The repair was not complete the first time; the home button did not work. I took it back and they fixed it in 10 minutes. They are quick. The screen is not perfect. I can tell that it is a little off compared to the original. But it works now and has no cracks. I recommend this repair shop.