Category: | Telecommunications Service Provider |
Address: | 345 Edgewood Rd NW, Cedar Rapids, IA 52405, USA |
Phone: | +1 319-396-1781 |
Site: | iwireless.com |
Rating: | 2.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
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Keith Becker
I prepaid an order for a specific phone case that they assured me they could get and when the manager called me in to pick it up, he tried to slip me a different case. When I explained that I had ordered that one case specifically and that I wanted my money back, he said there are no refunds and I refused to take that crap case. So I basically just gifted them 30 bucks in a case of the absolute worst customer service I have ever seen. I wouldnt trust this store to do anything but fleece you and hide behind "store policy". I wireless is great, but this store sucks!
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Steven Klimes
Terrible Worst Service Ever!!!! No one Ever answers the phone!!!! Sent in phone 10/14, warranty issue, to be 6-8 weeks. Last week finally main office says Im to get a new phone in a couple of days. Today is 2/4. Still no resolution. No call back. No follow up, Absolutely nothing...
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Talenna Prine
Awesome; Every month when I go in to refill my prepaid account I get a Smiling Customer Care Rep that is kind & caring to me & my needs!!! Thank You I wireless you Rock!!! :-)
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Biltz Reaction
Called to talk about buying phones on a no contract plan. Lady on the phone seemed very annoyed at me asking questions. Guess Ill go somewhere else with my business.
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Matthew Steen
Staff wasnt very helpful or knowledgeable about the products & services
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Zeb And Mel
Not pushy and very helpful.
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Theresa Smith
Great help