FCCRepair

Reviews 14

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chris patterson

I called to see how much a battery replacement for my iPhone5 would be and they said 45 dollars plus tax. so I took it in the next morning and the guy said I would be 59.95 plus tax. I left it there anyway but then on the way to pick it up I called again and they said it was 50 plus tax. I was given three different prices within 24 hours. and when I showed up they still tried to charge me 59 plus tax after taking my information when I called and telling me I would have to pay only 50. I was extremely upset and when I asked what would have happened if I had payed the extra ten dollars he said "you would have lost it" I then asked how many people he had overcharged since their "price change". and this was the same guy who I called twice giving me 3 different prices each time I talked to him and the battery is still messed up. I am extremely disappointed and in no way do I trust this company anymore. I am taking all business elsewhere now, and some major changes need to be made about employee accountability

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James Allen

Great business with the customer in mind. They make economical sense! They save you time and mostly your devices. They have the technical expertise to breath new life back into your cracked, shattered, or almost lifeless portable devices. Those devices that we depend on for work, school, and even social interaction will again be working like new. The customer service is top notch! When your devices are finished they give you a call, to a working phone of course, letting you know that you can come pick it up. They offer discounts for Veterans, retired military, and UCA Students! A valid ID may be required. So, if your device is damaged and needs some work, I encourage you to travel over to 2501 Dave Ward Dr. just across the corner from Jewel Moore Nature Reserve and let the friendly knowledgable staff take a look at your smart phone, tablet, or laptop.

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Geet Tanna

My Screen was cracked (iPhones right??)! So I take it to them, They give a price and I leave right away. I thought it was really expensive (it is a little more expensive compared to others). But then again they seemed the most professional and I did not want to mess my phone up. So I take it to them next day, after 1 hour go back to pick it up and at the counter they tell me (as if my phone was the patient and they were the doctors) that my phone had all these problems. And I say well I know but I dont think I can afford all repairs, So they give me an estimate and I cross my fingers and go with it. Either they gave me a new phone or made my old broken phone awesome. Nice team. Recommended. Joe handles all the matters really well and professionally.

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Kelsey Prowell

My iPhone 6 shattered a couple months after getting it. Needless to say, I was devastated and sought after a speedy solution. That is when I saw First Class Cellular. I figured I would give it a try because my friends had told me fabulous things about them. I dropped off my lifeline (aka my cell phone) and within a few hours it looked brand-spankin-new! I couldnt believe it! It was PERFECT. They were helpful, courtious, knowledgable, and to top it off, they gave me a UCA student discount! Woohoo! If youre looking for an awesome place to get your cellular device replaced, this is THE place in Conway to go!

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Daniel Ryan

Ive been having problems with my charging port for months and on my second replacement phone from Verizon. I went to Verizon today because its at the point I cant wiggle the charger chord, stand on my head, face the west and blow bubbles to get it to work. They gave me 3 options all of which were gonna cost me $ ranging from 81$ to 150$ cuz they said my charging port was damaged. I took it to FCC and Daniel cleaned it out and viola works just fine. Very fast, very friendly and informative. I will DEFINITELY be back AND recommend to all my friends, family and anyone I over hear needing cellular repair.

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Jacqulyn Mullins

These guys are AWESOME! I walked in having difficulty getting my Samsung Note to keep a charge, and within minutes, they had me running again. I hung out for a few, to make sure it wasnt just a temporary fix, and it wasnt. Very professional and helpful. Too many places want to find multiple "possibilities" to fix, so you bill grows. I loved that I was fixed and ready to go within minutes. I would definitely recommend this place, and since Im from out of town, I will probably make the drive just to do business with them again, if needed.

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norman cox

Took my phone in for replacing a cracked screen. Took 2 hours longer than they said it would, and I have had issues with the phone ever since. I will take it elsewhere to get a proper repair done. Also they are expensive compared to some other stores. Since posting my review the owner of the company has contacted me and resolved my issues. All companies are subject to making mistakes, but its how they handle them that really counts. Hats off to FCC Repair.

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Garrett Frandson

I was told an iPhone 6s glass screen could not be replaced on its own, that the entire screen, glass and electronics, would have to be replaced. This is simply not true as evidenced not only by a simple web search but also by calls to other cell phone repair shops. Misinformation given for presumably the sole sake of charging almost double what others would is not a healthy practice.

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Matthew Dean

We are from Branson and were visiting family this past weekend. Dropped off my daughters iPhone 6 for a screen replacement and it was done in less than an hour. The two gentlemen that took care of us were amazingly helpful and friendly. Their rates were also far better than anything I was able to find in Missouri where we are from. I would HIGHLY recommend FCC Repair!

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James Lott

How much better can it get? One minute after walking in they had my iPad up and running and within another minute the service guy told me that my iPhone needed a new charging port, so an hour later I came back to the store and my phone was ready with a new charging port and a new battery, and my total bill was only $65.00. Thanks FCC repair of Conway.

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Konnie Mccarthy

Daniel, is very knowledgeable and efficient level 3 technician.. He has fixed a couple of our phones very quickly and for a great price. A major cell phone carrier told me it would cost 100.00 and I would be without my phone for 2 weeks. Daniel fixed it in 30 min for 40.00 All the staff there is very friendly and helpful,. With a short wait time.

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Jonathan Fatherree

Phone is there now, first it was going to be ready after day 2. Day 3 rolls around and now its "Weve just started working on it, it wont be ready until tomorrow." Its a digitizer replacement, had I known that I wouldve replaced it myself quick and for an arm and a leg less.

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zach pankey

I needed a new screen for my galaxy due to it being cracked, a technician named Jonathan help me out. They were fast, courteous, and very knowledgeable. They had my phone fixed in about an hour and it was very reasonable in price. Thanks FCC!

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Micheal Greyson

Quick and Honest Cell Phone Repair! They will treat you right here. They have convenient hours and usually can have your phone done the same day. You would be crazy to take your phone anywhere else

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