Marble Slab Creamery

Category:	Ice Cream Shop
Address:	2310 SE Delaware Ave # O, Ankeny, IA 50021, USA
Phone:	+1 515-964-9300
Site:	marbleslab.com
Rating:	3.4
Working:	12–9:30PM 12–9:30PM 12–9:30PM 12–9:30PM 12–10PM 12–10PM 12–9:30PM

Location

Photos 29

Reviews 7

Anonymous User

You should not give your money to this place. There are plenty of other ice cream places to go to. You should not support the owner of Marble Slab, theres something wrong with him. If you read reviews on other websites they will verify his poor treatment of employees (who are all young girls) as well as customers. Id like to share a little of my own experience as an employee at Marble Slab when I was 14. It was my first job and unfortunately had an affect on how I viewed myself and my future with any job. I had always been a straight A student and your average teenager, although introverted. I remember interviewing with the owner and he came across unnecessarily passive aggressive. I was nervous and ended up expressing two different dreams of future careers at two different points, and I remember him pointing that out specifically and questioning whether I was lying the whole interview. Its normal to have several career dreams when youre not even high school, and the way this authority figure acted toward me was not okay. Then at the end when he told me I was hired, he questioned why I wasnt expressing more excitement? Over the next week he asked to speak with my mother on the phone multiple times to make sure I was ready for this job and had my schedule sorted out. Looking back it was all just weird. So I go to work. I try really hard to be outgoing and friendly and work hard and do everything well. All of the other girls warned me about how tough he could be. I worked there for three days. On the third day, I remember him quizzing myself and the other girls the whole night, in front of the customers, even though there was a huge line of people waiting to order. I remember answering all of his quiz questions quickly and correctly and feeling very proud of myself. At the end of the shift after we had spent an hour closing the place, the other girls left and he pulled me aside to talk. I honestly thought he was going to talk to me about how I was doing a great job. But he then proceeded to fire me. His reason? I didnt have "the right personality". What does that even mean? And after just three days? Unfortunately I was young and lacked life experience and confidence, so I just tearfully nodded and walked out the door. In the grand scheme of things this may seem like no big deal, but its something thats always bothered me and I never got stand up for myself. I dont believe someone like that should just go through life without ever being confronted about their actions. Anyway I went on to get another job at a different restaurant, and they liked my customer service skills so much that I was featured in a national brochure and they asked me to stay to manage my own store. But I ended up going to Iowa State, graduating in a major that I was passionate about, and now being a successful young adult in Des Moines. But every once in awhile I think to myself what "not having the right personality" meant. And just wanting to say something. So I wrote this long review. Just please dont support this place and the owner. Im sure hes treating other girls exactly the same today.

sophie day

Theyre ice cream is decent I guess but there employees are rude and the boss especially bc he wouldnt except me or my friends coupon, making my friend pay full price which she didnt have bc she was expecting to pay with the coupon and she started crying bc he threatened to throw her ice cream way and I ended up help paying for the ice cream. He treats the employees with disrespect and the customers with disrespect. Also when we went to sit down to eat our ice cream he pulls the employee to the back room and we can see then looking and pointing at us and then telling her stuff about how if we use the coupon again with a different # (which is what my friend did thats why he didnt except it) that they would actually throw the ice cream away with no hesitation. At the end once me and my friends all have our ice cream he comes over to my other friend who didnt have any problems paying and said next time tell them that I will be throwing away their ice cream if they use the coupon again, when me and my other friend are sitting right next to her.

Mary Mac

Marble Slab Creamery is the new age of ice cream establishments. The age of we do not need to honor our commitments and if you dont like it - to quote the manager - "Thats OK". Marble Slab refuses to honor their Groupons. Their excuse - too many people were trying to redeem them. Pardon me while I get out my violin. Isnt that the point or do they not understand the purpose of participating in Groupon. Isnt it to bring in business - or in their case it was to drive it away. In my opinion from having had ice cream there on occasion you dollar is better spent at a self serve yogurt business. Their ice cream is too rich for my taste and not that good.

Trevor McClintic

3/5 for ice cream. A little on the pricey side for no mix ins. Also for the various sizes we bought there was the same amount of ice cream in all of our cones. If I could give 0 stars for service I would. the girl that was serving us was super rude, more like over the top rude. She seemed to have a bad attitude (rolling eyes, huffing/puffing, slamming items around, etc) hence why we did not tip! I understand having a bad day, but when people come in expecting nice service after being outside with kids all day it kind of puts me in a bad mood.

Natalie Rinehart

The boss was so rude. He didnt accept our coupons, and didnt give me my change. He disrespected my friend and said rude words to her, and gave dirty looks at her. He was not nice to us at all and was one of the meanest men I have ever met. When we have him our money he yanked it out of our hands, and did not show any respect at all. Marble slab has lost me and my friends visit each Friday. We will find a new place because this man was way too disrespectful, where other ice cream places are much more nice and kind to the customers.

Natalie Rinehart

Chereas Houseman

Love the ice cream! But the customer service is horrible. The girl who waited on me was very rude and slamming items around like she was annoyed to be waiting on me. Bad attitude. They should have name tags or Id more than gladly put her name here. Best I can describe her is she has piercings all along her left ear. My husband and I will not be back for this sole reason.