Category: | Department Store |
Address: | 4545 Lafayette Rd, Indianapolis, IN 46254, USA |
Phone: | +1 317-328-0325 |
Site: | walmart.com |
Rating: | 3 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
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A Private User
The employees are nice. The customers are unbearable. My best friend considers this store to be hell on Earth and I am inclined to agree. There is not one minute during this stores hours that the whole place doesnt resemble the body density of wheres waldo. You are guaranteed to encounter several screaming kids at any hour as well as mothers saying something hateful to their children (not necessarily paired) and at any time, half the people seem to have forgotten how to find items and place them in shopping carts; choosing instead to stand in the middle of aisles like a roadblock and turn in circles, staring blankly *OR* simply freeze in place like grotesque wax statues, also preventing others from passing. The store has an enormous inventory, but sometimes the system of organization is unfathomable and you are much more likely to not find what you need here as opposed to other walmarts--- it seems to have more quantity than variety, I guess. The produce has gotten a little better, but still sucks both in quality and range of items. Almost any other store would yank some of these wilting plants off the shelf before walmart does. There has not been a single time that Ive visited this store that I wasnt dying to leave by the time I was at the checkout, nor has there been a time that they had everything I wanted.
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Ashley L
I came here and bought a TV then needed to take it back. I paid for it with a credit card when I went to take it back the customer service rep tried to give me back cash in one hundred dollar bills. Immediately my spidey senses went off because generally you get refunded the way you pay and I didnt want to be a sorry fool who got fake one hundred dollar bills from a shystie walmart employee. So I told her if she couldnt put the money back on my card then to please give me $20.00 bills instead of $100.00 bills or use the money marker to prove they were real (I mean hey, they check my money why cant I check theirs?) Immediately she became rude and yelled at me saying I was accusing her of trying to give me fake bills. She started yelling and screaming and calling me racist names due to my skin color (white girl, cracker, etc) when I demanded I speak to a manager she did not even get reprimanded. I did get my money back on the card but I have heard of many people getting jipped out of their money either by check cashing or change and I was not going to be one of those. Watch your back and count your money! The employees here will steal from you if given the opportunity and management does nothing about it!
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Traci Wilson Willis
I am an avid Wal-Mart shopper. I mean literally I shop here everyday. Yesterday I took my daughter in this particular store to shop. Our cashier,Nauna, who obviously didnt want to be at work(we were her last customer before her break or home) and she let everyone know it with her comments of "cant you see my light is off, go somewhere else". She was rude from beginning to end of my order. On one particular item protein shakes the scanner picked up two bar codes so therefore it beeps twice when I asked her if it rang up twice her reply was no and you can check your receipt when Im done . she questioned me about a small bag of chips in my cart with a visable receipt asking if I had paid for them when I replied yes and heres my receipt she rolled her eyes and replied yea right. As a person with 30 years customer service experience, Nauna obviously does not want to work in customer service. She is a rude, bitter,accusatory woman who should not be working around paying customers to your establishment.
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RACHAEL SANCHEZ
HORRIBLE!!! Worst customer service Ive ever seen. Try to speak with a supervisor they are no different. Very unprofessional, rude, not friendly and no manners. The wait time in line is ridiculous. Its sad to say Ive lived on this side of town for the last yrs and I dread having to go to this Walmart but unfortunately its the closet. They need to come clean house at this location. Hire new staff and management. Everyone needs customer service training. This store is lacking quality. The reason I come to Walmart is because of your slogan "Always low prices", yes this is true for the most part. However please dont always hire the low meaning quality of the persons. Walmart may beat Target in prices for Food(FOOD ONLY). But the quality of service at Target has always been pleasant. AND IF I COULD GIVE NEGATIVE STARS I WOULD BUT THAT IS NOT AN OPTION I CANT SAVE WITHOUT A RATING. THIS WALMART IN PARTICULAR IS VERY NEGATIVE. CLEAN IT UP CORPORATE!!!!
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Pam Evans
This place needs to be shut down. We live nearby and its has a few items my husband likes. Place feels dirty as you walk in. Shelves not kept fully stocked. Have had problems with a few rude and unhelpful employees and supervisors, but for the most part the majority are friendly and down to earth. The restrooms are horrendous. Health department really needs to check it out. I have NEVER seen the womens restroom even close to clean. Id rather go to a gas station. Reported to supervisor, she said yes maam but Im sure if I went back 30 minutes later it would still be filthy. I get that its a job no one wants to do but Walmart needs a janitorial staff on duty during store hours. If they have one, somebody, the store manager should be replaced for NOT doing their job. Its a fairly new store falling apart.
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Lyza336 LAF
The worst Wal-Mart Ive EVER been to. Very Rude Staff who are Very unwilling to help customers! They will straight ignore you when you ask them to help find something. I also called this Walmart store on another occasion to see if they had a specific item in stock before I drove all the way there to get it. The employee I spoke to didnt place me on hold to check for this item, instead they assured me they had it even though I asked if they could please be 100% certain they did. They insisted they did so I drove all the way there (about an Hour Drive!) only to find out they did NOT have the item I needed. This store is an unsightly, extremely disorganized place of business. There are always many empty places on shelves & rude, lazy staff. We Will NEVER go there again!
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Amy Brunner
The employees are usually very rude (other than the pharmacy) and unhelpful. I only go to this one of I HAVE TO. The pharmacy drive through has been down for at least a free weeks, thats super inconvenient. But the main issue this trip was really bad was that while a shoplifter was being arrested, my cousin was slammed into (She just had cervical spine surgery) and the use of pepper spray was NOT carefully administered. She had it in her nose and throat. It was all over my pharmacy paperwork. Not thinking after I handled it, I rubbed my lip. My lip and tongue were on fire, she had a cough for a good 2 hours. Wal-Marts are mostly terrible regardless, we had a bad issue at another store about 3 weeks ago, but this location sucks all around.
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Brittany Hernandez
This is the worst Walmart to go to. The people are very rude. Everytime I have to go this walmart I seriously regret it. Id rather pay full price at a different store than shop here where apparently everyone skipped the customer service class. They are ghetto af and lack training. I HATE this walmart. If you really need to buy something at Walmart you are better off driving to avon or 86th street because you will lose more time, patience, and energy coming here. Need to ship to store, haha, better luck somewhere else because they will lose your items or tell you your order doesnt exist. They need to fire everyone that works here and rehire a whole new better trained staff.