AutoZone

Category:	Auto Parts Store
Address:	606 E Main St, Urbana, IL 61801, USA
Phone:	+1 217-328-9903
Site:	autozone.com
Rating:	4.1
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–8PM

Location

Photos 11

Reviews 24

alicia duckworth

Absolutely terrible service!!! I will never visit this store again!!!! I walked the employee was tending to another customer so waited. He asked what I needed I told him and he said wait until he finishes the next customer and the people he had on hold. I waited. Literally 9 other customers came in and he tended to them while I was still waiting! I said excuse did you forget about me?! He got a very bad attitude and said " your gonna have to wait until I finish them your not buying anything anyway!" Excuse me but I wouldnt have came in if I wasnt gonna purchase anything!!! After 45 minutes and the way he talked to me I just walked out. They will never receive my business again and Im calling to make a complaint tomorrow!!!

Delene Colton

Today, I had the pleasure of having the assistance of Derek w., who has gone above and beyond his duties at auto zone. He came to my home after he was off work, to help me put in a good battery and take out an old one. He has gone above and beyond his duties and title to help. What a great guy. He not only deserves a pat on the back, but a raise as well.what exceptional customer service and willingness to lend a helping hand.

Paul Grindley

I am probably old fashioned, but most DIY automotive part stores have forgotten how to stock parts and keep their inventory accurate. Most of the new generation of auto part employees have very little actual knowledge of vehicles other than what a computer says. Makes me sad. AutoZone never fails to disappoint.

Karli Jordan

Auto zone is easily the best combo of the most helpful, cheapest place. Representatives, when available, are extremely knowledgeable and helpful. They want to teach you as much as they want to help, and they often charge less than competitors - and honestly less than they should!

K Hall

Need some actual knowledge at this store. Just punching buttons on the computer and hoping that it tells you the right part does not cut it. Please seek qualified help at this location!

X Yan

Get my cars plate light fixed and air filter changed easily and cheaply. The employee is awesome. They helped me. I will go there again 2 months later to get Freon added.

Joseph M

I went in for a new insole and was greeted by Rob who quickly help me find a pear. He also gave me some good advice and I was in and out in under 20 minutes.

Allison Virginia

Excellent service. Big thanks to John for helping me find the right headlight and then taking the time to show me how to install it.

Drkfallen Martinez

I love the guy that works there! He is so helpful and shows you what hes talking about ! I just wish I could remember his name :(

Adrian van der Velde

Typical Auto Zone with good service. They even changed my burned-out taillight without asking! Will go back when I need a part.

A Shanks

Half the time wont give you the right part. When you try to return the worng part they wont take it back either.

None of your business

Have the parts I need most times and get the parts I order the next day. Staff is very friendly and helpful.

Gretchen Alvarado

Employees had NO knowledge at all! I will NEVER go back to that Auto Zone (Urbana)