AutoZone

Category:	Auto Parts Store
Address:	311 E University Ave, Champaign, IL 61820, USA
Phone:	+1 217-352-2522
Site:	autozone.com
Rating:	3.8
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–9PM

Location

Photos 13

Reviews 13

Y. Isaac

The "customer service " that I received from Chuck was deplorable. I went into that store at 7:30 p.m. to have my battery tested. He actually told me that it was "too dark" and "impossible." He complained about the other store sending me to this store, and the fact that he was there alone. When he finally mentioned his manager, he said she was "probably in the bathroom." He was uncouth, unprofessional, rude, and condescending. The manager had absolutely no problem testing my battery and was done in less than 3 minutes, although I had been waiting approx 20 minutes. And even though she said that she would address his behavior, I got the distinct feeling that she could care less. I will never patronize that store.

David Bacheller

Today, Dec 13, 2014, I was in search of some metal brake line to replace failed corroded bits in my twenty year old auto. The very moment I walked through the Autozone door, a very pleasant woman greeted me to ask how she could help. Very quickly she found the parts I needed. Back at home, the parts she had selected turned out to be exactly correct. Job done, and now the car has restored brakes. I only wish all of my auto parts shopping adventures were so professional and efficient. Highest recommendation.

Mickie Phetchareune

I purchased new windshield wipers and had one of the employees install them for me. I watched him replace them and he did it so quick that one of the wipers lashed back on to my windshield. I didnt realize that my windshield cracked until I drove off. I am super upset that he just walked off as if nothing went wrong. Autozone did pay for a new windshield but Ive had to deal with so much BS to get it replaced.

A Private User

They automatically assumed I needed some lubricants and just charged me for them. When I notice that the final amount was high he said that each packet was two dollars. I asked for him to take them off and he got angry and threw the packets on the counter and sighed. I said Ill just take my business elsewhere and left. I highly dont recommend the place!

Adrl Mrtz

This Auto Zone had what I needed, when I needed it. Their staff helped me find the obscure parts I needed very quickly.

zevi sasonkin

Great service, they helped me with everything I needed to change my brakes

Bobby carter

Very friendly and lots of helpful info for all your automotive needs

Fernando Santillana

Really great service! Always nice! And answer any questions I have!

Tim Yardley

Go to for parts. Never had the staff actually assist me though.

Avinash Salgam

The staff is very knowledgeable