Category: | Bicycle Store |
Address: | 1954 Gyorr Ave, South Elgin, IL 60177, USA |
Phone: | +1 847-741-5938 |
Site: | villagepedaler.com |
Rating: | 4.2 |
Working: | 10AM–6PM 10AM–8PM 10AM–6PM 10AM–8PM 10AM–6PM 10AM–4PM 12–4PM |
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Dennis Allen
Everyone at The Village Pedaler was knowledgeable about bikes and you can tell that they really care about it as a sport. I only ride for recreation, but didnt feel like they thought any less of me for not being a triathlete. While they dont have Cannondales and other similar brands, they have the ones that I was familiar with (Schwinn, Giant, Trek and Specialized). I bought a bike for my wife and they took the time to educate us on all of the things we either misunderstood or were just flat out wrong about. Their willingness to spend the time with us made this a very enjoyable experience.
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Justin Gieraltowski
Went here to buy bikes for me and my girlfriend. When I told the girl my price range she told me to go to Walmart. I would have let this comment go, but her snotty attitude continued. When I asked if they had used bikes, she reluctantly showed us the used bikes. I asked if one of the used bikes would be good for the type of riding I wanted to do, but she wouldnt answer my question. She just told us she doesnt control the used stuff that comes in and what you see is what you get. Really surprised other people had good customer service experiences here.
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Walt Lutz
Took in my rear flat tire (tire getting thin) and purchased a top of the line $45.00 tire. Then they wanted to charge $7.00 to put it on the rim - something they could of done in literally a minute or two. On top of that, I had to listen to a snappy comment from someone working there (owner?) about how the guy could put the new tire on if I could get him to work for free. Needless to say will not be going back.
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Keith French
A specialty shop with a very knowledgeable staff. Their inventory of bikes, parts, apparel, and safety gear is incredible. What a great relief from the mindless big box chain stores. Not only sales but repairs and tune ups, Great pricing too for top notch service. I have recommended this to all my cycling friends and especially anyone wanting to get into cycling. They even do trade ins
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Sam Grey
Best bike shop ever!!!!!!! Bought a new bike for my kid today (7-18-14). The staff was not only friendly, courteous and helpful. They were also knowledgable and proffesional. The owner treated us as if we were buying the bike for him. All in all a great experiance. I wish there were more stars to give them. This is my new favorite bike shop and Ill be back.
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Yang Wen
Was riding nearby and my crank arm was starting to click.. Being 10 miles away from home, I decided to get it adjusted by the shop rather than risk more damage. Owner Jeff tightened up the BB cups and spindle nut for me which resolved the issue. I offered to pay but he declined payment for the service. Will be back to give them more of my business.
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Basil James
Cool experience here, went in fully expecting to buy a new wheel after bending my original. They informed me they could fix my bent rim by tuning it and replacing one spoke, no new wheel purchase needed. I came back two hours later and left with my like new wheel, only spending $15. Definitely going back the next time I need anything bicycle related.
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Matthew Fuhr
Best place to buy both new and used bikes. We have bough all my kids bikes from here either used or new and both my wifes new liv flourish and my used Schwinn signature. All beautiful bikes that came with great service. The owner is always willing to give us something for our trade ins but the quality of service and equipment speaks for itself.
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Matt Willock
I went in yesterday to get an inner tube fixed that kept going flat. The mechanic could not have been more nice and explained what the problem could be. He put a brand new inner tube in at no charge and said have a nice day. I would recommend this bike shop to anyone especially someone like me that is not a pro bike person.
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Gina Hill
I first called. I was 10mins late the shop had closed already but the guy answered the phone. He offered to wait for me to arrive. He kept shop open to just fix my bike. I felt like most important customer of the day. Excellence peronal service you just dont get with large retailers. Thank you Jeff made my day.
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Steven Bob
Very helpful and friendly team. We bought a used bike for my son last year, over the past few months he has used it alot and it got damaged. Today we took it back to ask for some help getting it working again and the crew went out of their way to fix it and get it working again. They did a great job. Thanks.
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Robby
Ive taken multiple bikes in to have various work completed, and every time the service was excellent and the staff honest and knowledgeable, even going so far as to help educate me on certain maintenance related things I could take care of myself next time. Highly recommended.
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Curt Barth
Jeff and his staff are top notch. Have purchased 3 bikes and will not go elsewhere. As for the guy complaining about the $7 dollar new tire install... this is a business and they cannot do everything for free. For this reason you give 2 stars? Pathetic.
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Yilmaz A
Wow!! Thank you so much for your courteous service, my wife and I could not be more happy. Please dont go buy a bike from the big box stores, VP will always have our business going forward. Thanks again to Jeff and his team. Time to ride now....
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Jennifer DeAngelis
I went to this store to buy a bike and I waited and waited while this skateboarder type dude bragged endlessly to a couple of his buddies about his bike and all the riding he does. I got tired of being ignored and left and went somewhere else.
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A Private User
Awesome costumer service! Walked in for a shifter cable and was treated as if I had walked out with a $2000 Specialized bike. From now on this is gonna be the place I will shop for all my cycling needs
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David Rice
Jeff and his staff are incredibly helpful at finding the right bike for you weather its a $100 bike or a $10,000 bike. I have purchased 4 road bikes form Jeff and will continue to buy here.
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Ellen Schwarzwalder
20 bucks for some air and the to take a look at my bike for like 5 minutes. Oh and slightly tightening one screw. Seriously, rip off.
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Kacper Gebka
Its very good and always are in stock,great selection of modles for the bikes like BMX,cruise,and speed bikes
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Summer Davis
Very nice customer service, bike was less expensive than all others in town.
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Bill G
Best place to buy a bike in area. Friendly, honest, and free adjustments
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Doverweb08
Best place in the Fox Valley for bike sales and service!!
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Raymond Mercado
Gr8 people here! Prices suck but service is good tho