Performance Bicycle

Category:	Bicycle Store
Address:	2830 S Highland Ave, Lombard, IL 60148, USA
Phone:	+1 630-629-4350
Site:	performancebike.com
Rating:	4.2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 11AM–6PM

Location

Photos 9

Reviews 15

Andrew w.

I was interested in buying a bike I found online, but first wanted to try it out. They dont carry alot of brands, perhaps less than 7 different bicycle brands. Schwinn is not one of them. The sales associate did look up the bike I was interested in however, he then said they didnt have it and this is where I had asked if he could help me find a bike. We foudn the size of the bike we looked at on amazon and he had me try on one of their bikes. Overall my experience could have been better, I feel it should be a bit more modern looking. It felt that once I got to the counter I was in a car garage, everything was quite dirty feeling in that area. In my opinion the high end bike shops should strive to look very modern, it would have gotten me to stay longer and maybe bought one of the brands they did offer. Im sure someone whos more experience with cycling may have a better time in this store!

Paul Justice

We just bought a $350 bike for our kid, which they had to order and assemble, and they did a total hack job putting it together. The gears dont shift, the chain falls off, all the things that anyone who spent an ounce of effort trying to do right could have done. They made everything right the next day when we took it back, including mounting lights and providing a combination lock when we came back, so I do appreciate the effort to rectify the situation. I would say that, like most retail establishments, there is a mix of great and poor here. If you get the right person, you are in good hands. Just make sure you take the care to find the right one.

Jesse Hernandez

I give these guys 5 stars cause they went totally out of their way to satisfy my buying experience. They worked with me for the past 3 days letting me work my way down to 2 bikes and the Mechanics got 2 bikes ready for me to try out. Took both bikes out and once I got back i still couldnt make up my mind. They were awesome in telling me all the details from the last 2 i picked and I have to say that is what helped me make up my mind. Im very satisfied with my purchase and they answered all my questions. Thanks Manny, Mark, Jerry and the Mechanic for all the info. Even though this place is a bit far to me I will definitely return with no problem.

A Private User

I recently got into bicycling and have had really mixed results with this place. One time when I was looking for cycling shoes the sales team was super helpful. Another time, before I knew what I was doing, I felt that I was being mocked by the sales staff when I asked for a chain for a 27 speed bike. Long story made short, the floor salesman hollered at the tech guy asking if they carried a chain for a 27 speed bike. Apparently they didnt. The other two times Ive wandered in there, looking for various bits and pieces, Ive felt like I was invisible. Basically, unless I cant wait to get it from an online retailer I wont go here again.

Xavier Galvan

The buyers club is awesome, 10% back on everything so I never pay full price. Incredibly affordable gear pricing with top brands for tools and components (Shimano, Park Tool, etc.) Main brands that are carried are Fuji, Kestrel and GT. Online has a deep catalog that can be shipped to store for free. The staff is friendly and willing to help.

Steve Frangella

Nice store, helpful staff if you have questions. Its a chain, but it feels more like a local bike store. Its nice being able to buy online and ship to the store for free if they dont have what you want.

Rob Sessner

Great customer service. I brought my bike in and they adjusted my front derailleur in 15 minutes without an appointment. Ill definitely go back.

Chris G

Was in on sunday...wanted to give my thanks to Grant. Got me all fixed up in 20 min..great job bud..always great service at that store!!

count me in Reed

Awesome !!!!! This guy fixed my sons bike in minutes for a great price something REI was trying to charge me 200 dollars for thank you

Billie Johnson

Great customer service! I am a beginner and Mark walked me through everything. He was super helpful & I really have a great bike!!

Myron Parks

Decent bike shop for regular stuff. You wont find much help here if you need anything special.

A Private User

Always friendly and helpful. Unlike the "local bike shop"!