Category: | Bicycle Store |
Address: | 140 S Hickory Ave, Bartlett, IL 60103, USA |
Phone: | +1 630-289-7360 |
Site: | spindoctorcyclewerks.com |
Rating: | 5 |
Working: | 10AM–8PM 10AM–8PM Closed 10AM–8PM 10AM–6PM 10AM–5PM Closed |
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Nick Cotton
I went in today to get my bottom bracket replaced, and I did not have the best experience with the staff here. The owner is most definitely skilled at what he does and is knowledgeable, but he treated me very rudely and pressured me into buying the part and was very pushy in how he talked to me. I did decide to get the part and have him install it and while he was working, he did not seem to appreciate the business I was giving him as he did not bother to even talk to me much more than a few words. I found it unprofessional that he and his coworkers were talking about the difficulties and number of sales they had gotten right in front of me instead of making me feel welcome in their shop. Overall, the shop is very knowledgeable and timely in repairs but lacks some respect for the customer, mostly those of the younger age group it would seem. Ill consider a different shop next time I need assistance with my bike.
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Peter K
What a great shop, and great people here. Im a perfectionist and really appreciate someone who is extremely competent and skilled at their craft...especially these days as its hard to come by. Greg and his staff are very very good at what they do, and very nice people too! They were able to set me up with an awesome Giant Trance, and since I can never leave anything alone, they hooked me up with some nice upgrades and really just did high quality work through all of my "changes" on this bike, as well as my hard tail, and even my wifes bike. Would highly recommend them for any bike purchase and for any work/maintenances/repairs that you might need on any bike. *Re-reading my review I notice that it sounds very sales-pitchy. I have no affiliation with the shop other than being a satisfied customer.
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Drew Thennes
I am a avid rider who recently moved to Bartlett from the downtown Chicago area. When I came in last Saturday to have my several bikes tuned up, I wasnt quite sure that a shop of this size would be able to meet my rather high expectations. However, I was quickly proven wrong. The owner, Greg, proved to have much experience with such bikes and was able to help me out quickly, and also aided me in finding some better water bottles. I am truly grateful for this impeccable experience and am extremely happy about my newly procured water bottles. I feel that I have found my new bike shop.
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A Private User
My wife and I just moved to Bartlett and I needed someone to replace a rim on my bike. I dropped it off Tuesday at 5pm and it was done just a couple hours later. Customer service was great, I couldnt be happier with my entire experience. Thanks!
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Michael Heitz
Excellent customer service, very reasonable prices, and the owner was excellent at explaining what he was doing to my bike. I have and will continue to recommend this place to friends.
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Colin Pierce
My go-to bicycle repair place. Staff is always friendly, prices are reasonable, and the actual repairs are quick and very well done. Everything you want from a tune-up place.
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Jeanne Weiss
Love this place!!!! Fantastic customer service, extremely knowledgeable and helpful. They take their time to talk thru options and are always super friendly.
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A Private User
Great staff-very knowledgeable and personable-great service-this is one of the best bike shops ive visited in my forty years of riding!
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A Private User
Spin Doctors got my bike in and out in good time. I was pleased with the repairs and would recommend them to anyone! Great bike shop!
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Vincent Simonelli
Great local bike shop. Knowledgeable and personable, and they have great repair and maintenance facilities. Highly recommended.
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JoAnn Larsen
Excellent service! Super friendly, very professional and helpful. Found my new bike shop.
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Shane Mc Quillan
Great bike shop with a lot of knowledge, would recommend to beginner and experts alike.
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Dawn Bercier
This shop is fantastic. Excellent service and very knowledgable and friendly staff.
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Bobby Berry
Great service! Super helpful!