Category: | Furniture Store |
Address: | 9615 Skokie Blvd, Skokie, IL 60077, USA |
Phone: | +1 847-933-1481 |
Site: | smithe.com |
Rating: | 4.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–6PM 11AM–6PM |
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Liane Callahan
I honestly dont know where to begin. I guess the best place to start is at the beginning. We were downsizing to a townhome and needed several rooms of new furniture. My husband and I walked in and the first person we came upon was Talea Bloom. Talea is amazing. Her knowledge of design is superior. Shes a good listener, which in my opinion is extremely important when trying to help someone furnish a room or several rooms in their home. After giving her builder floor plans, she went to work, giving me suggestions and ideas that were very helpful. She was very insightful, which helped me immensely. The computer generated floor plans that she created were perfect in helping me see everything to scale and realize the vision that we were creating. Our process began in June and our furniture was delivered several weeks ago. Everything looks stunning and we couldnt be more pleased. Working with Talea has truly been a privilege and a pleasure. In fact, the entire staff that we have dealt with fro Walter E Smithe has been exemplary. My husband and I cant say enough about the quality of the merchandise and the professionalism of the people.
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Lenore Erickson
I just wanted to let you know how pleased I was with the service I received from Senka Tadich, Senior Designer at the Old Orchard Showroom. Senka helped me design my entire living room. I couldnt be more delighted with the outcome. Senka showed unbelievable patience dealing with me and clearly listened to my likes and wants. She kept telling me that everything was going to be all right while they were delivering/putting my room together this Saturday. I was worried that everything would fit. The delivery guys were great too. The paint color she selected is perfect and I am sure that I will also be pleased with the draperies when they arrive in a few weeks. Senka even went out of her way to meet me at another showroom so we could look at more options. I would definitely recommend Senka and the entire Walter E. Smithe team. By the way, I was replacing the furniture I bought from you folks 20 years ago. Our daughter took it to furnish her apartment!
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Nancy Rimbergas
Our family has always been a fan of Smithe, but now that we work with Cathy Featherstone, its become really fun. We started working with Cathy before we moved into our new home and she helped us scout out the first pieces that were moved in. So far, Cathy helped us find our dining room set, sofa, occasional table, a cute chaise, and a cool club chair. Soon, well get delivery of our display curio that Cathy found for us! Its rare to find someone who is so thoughtful and enthusiastic about helping to find the perfect pieces! I plan to bring along my friends as they need new furniture and will point them in the direction of our furniture maven, Cathy Featherstone!
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Jean Hersey
Horrendous quality and total incompetence. $6000 sectional, pillow rips inside of a month (see pic). Replacement pillow takes 3 months. Dining chair leg FALLS OFF before anyone has sat in it, inside of a month (see pic). Wrong light fixture delivered. Wrong dining room chairs delivered TWICE. Store credit card offers 0% financing, but you must make equal payments over 6 months so minimum payment is like another mortgage. I accidentally underpaid a $1511 minimum payment by $11 and my credit rating was dinged 80 points. I have shopped at this store for 30 years with no problems. Something has seriously gone wrong there, and I will never shop there again.
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Miggie McCurry
Where to begin? My husband and I finally purchased our "forever home" after 5 moves in 6 years. We arrived in our new home with little furniture. Walter E. Smithe designer Talea Bloom, a truly lovely and beautiful person, tackled everything from measuring and selecting furniture layout for some tricky spaces, to recommending upholstery and color schemes, to ensuring all pieces were laid correctly on delivery day. She even managed to tastefully incorporate our existing pieces! It could not have been easier or more pleasant. We look forward to partnering on upcoming projects in the new future! Thank you Talea and Walter E. Smithe!
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Eric Kochman
I am CEO of International Corporation and I would like to express my gratitude to Walter E. Smithe Management for taking excellent care of me in furnishing my executive office. The Designer Deirdre Marvin did excellent work in design and sales and she was extremely professional when I requested to exchange the furniture set. I believe that it is extremely important to visit the showrooms and to touch/experience the furniture before you place an order. I would recommend Walter E. Smithe to my close friends and family because I became their Loyal Customer. Thank you very much. Eric K. Vernon Hills, IL
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Sheila Hohmann
WE want to sing the praises of Afrin Ahmed who was our decorating advisor. She came up with both a color and furniture scheme that was totally different from what we have had in our family room for the last 30 years. But best of all she incorporated some items we already owned. She was very flexible but also honest about what it was time to review. Sometimes you get stuck in a rut. Thank you Afrin. The furniture we bought had both great quality and versatility. Sheila and Bob Hohmann P.S. the delivery people were great and came when they said they would and were very helpful.
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Jeffrey Nowlin
Had a great time at WES when I stopped in after being EVERYWHERE else (Macys, Z Gallerie, Pottery Barn etc) in the area looking for some home accents. The staff was very friendly and helpful. Afrin, my designer was knowledgable and informative of the incentives and I actually ended up saving $250 and walked out with more than I had bargained for! Their selection was very diverse in design and price. I got so much more than I expected. Great store! Thanks again Afrin!
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Janelle Ness
Afrin Ahmed is fantastic to work with! She helped pull together and finish several rooms in my home, including furniture, wall decorations, paintings and choosing gorgeous fabrics for drapes/pillows. She focused on coordinating existing elements in my home and adding others with the overall effect of a cohesive style. Can’t recommend her highly enough!
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Terry Ikoma
Our living room turned out so much more than we expected. We worked with Talea Bloom and it was a fantastic experience. We will continue to work with Talea for our future needs and recommend her to anyone shopping for furniture.
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tAlicious dishes
Staff here is knowledgeable, courteous and efficient. Over 250 products to choose from which cover most design aesthetics. I always find inspiration for a verity of projects here.
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Joseph Rizzo
Like the furniture that the store sells