Category: | Used Car Dealer |
Address: | 540 Cortland Dr, Lake Zurich, IL 60047, USA |
Phone: | +1 847-847-1111 |
Site: | midwestmotors.com |
Rating: | 4.5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
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Roman Rusal
Midwest Motors have exceeded expectations when my wife and I were looking for a specific type of vehicle. Weve been searching for an Audi Q5 with specific attributes for the past six months in MD/DC/VA tri-state area, as well as along all of east coast. Unfortunately the vehicles that weve found were either over our desired mileage mark, or misrepresented by the parties that were selling it. This is a very popular vehicle, and we were willing to make a trip if needed in order to buy exactly what we wanted. Midwest Motors, and Joel (the original Sales person), were extremely helpful in working with an out of state buyer, answering a flurry of my questions in an expedited manner, and with their feedback and approach made me feel comfortable to proceed with a deal remotely (that was a first for us to buy a car remotely!). We then flew into Chicago and were greeted by Richard - Manager of Finance (who at that point already secured great financing for us, and was available for all the questions that I had, and since I am in Finance myself, I had plenty of questions...). The owner, Benjamin, also came out to greet us when we arrived, personally inspected the readiness of the car and took us on a road test to make sure everything was up to par. The dealership is a pristine display of extremely well kept luxury vehicles, and is very accommodating to customers via their well designed and comfortable waiting areas. Overall experienced could be summarized as follows: Very professional throughout the process, available to answer any questions, great opportunities for financing, and provide pristine customer service while standing behind their product! As an out of state buyer, couldnt be happier on taking this chance, and having it turn out the way it did. Thank you!
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Steve Cockerham
Bought a year-old car through Ebay (Mercedes GL550). Great price and a very knowledgeable dealer. Lake Zurich is about 45-minutes North of OHare... might want to take into consideration Chicago traffic after spending an hour or so at the dealer (arrive early, beat the traffic out). Only thing that precludes an excellent rating is repeated attempts by staff to upsell add-ons (paint & interior treatments, bonnet shield, extended warranties) and additional hoops to wire funds within 48-hours just because Im licensing this vehicle through my LLC,,, they consider my purchase a business sale and retracted their dealer warranty list on Ebay and changed the payment requirements; all things not disclosed in their Ebay listing. Plus the car had 2,000 more miles on it than their Ebay listing (staff has been driving it since listing on Ebay). Again, great price and attentive staff made it worth the trip.
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Tony W
I recently bought and sold 2 cars from Midwest Motors. Ben, the owner, was very welcoming and appreciative of my business and worked hard to earn it. Their service department is awesome! The detail job they performed on my car at the time of delivery was perfect. Sometimes people that buff and polish cars leave swirl marks on the paint. Whoever trained the staff at this dealership did an awesome job as the paints gloss was deep, super shiny & had absolutely zero flaws or swirls. I will keep going back to this dealership just because they seem to "get it". Provide a quality vehicle, be competitively priced & package everything with good people - it actually makes me feel good about & enjoy the car buying process again. Well done guys! I hope to be a customer for life! Thank you!!
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Charmaine Parziale-Minister
Buying a used car has never been my idea of a fun Saturday afternoon. My feelings were completely changed last Saturday when I was introduced to the most relaxed and wonderful car buying experience, that I have ever had! I visited Midwest Motors Inc. and was introduced to Jonathan Hert. A fantastic young man with more knowledge about cars than most people twice his age. His passion for cars truly is reflected in his way of making the car buying experience seamless. I also want to thank Rich Dettloff who made the financing portion of the purchase go by just as easily! Making sure that I was comfortable with the terms of the purchase while answering all my questions in the process. I highly recommend calling Jonathan Hert at Midwest Motors Inc. to purchase your next vehicle!
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Michael Richardson
I traded in a Porsche and purchased a Porsche, all from Dallas without ever having stepped in Midwest Motors. I worked with Doug Michaelis. He was easy to work with, very responsive, and very reassuring. I must say, I was more than a little concerned about shipping my car off to them, including the title, and waiting for them to then send me my purchased vehicle to me after my car arrived at Midwest. But, they had the perfect car I had been looking for and the very best price. And, everything went as promised. The Porsche I purchased is exactly as described to me and exactly as the detailed pictures showed. I am in and out of cars often, and will definitely deal with Midwest Motors again.
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New Customer
After several months of searching, I found the exact BMW 5 series that Ive been looking for at Midwest Motors. I am extremely happy with the dealership and my experience there. Jon Hert was very pleasant and patient throughout the whole process. A wonderful salesman. I will definitely recommend this dealership to anyone looking for a new vehicle and will especially recommend Jon Hert. Furthermore, Rich Dettloff also went above and beyond to satisfy our needs. He even met with us on his day off in order to fully complete the purchase. I cannot be more satisfied with the vehicle and the dealership. Thank you Midwest Motors!
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Karla Tapia
I recently bought a BMW car with my husband and our expectations were exceeded. It was the first dealer we went car shopping and after seeing the car and talking to the staff there was no need in going to other dealers. The staff was very helpful, Brandon and Joel were great and so was Richy. They were able to lower our monthly payment and our interest rate to something which we were comfortable with. They also did a great job in making the car look like new. I would def recommend this dealership to anyone looking for a used cars with low millage.
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Justin Kibler
Fantastic Experience - I found the best car at the best price with the least amount of hassle. The team was extremely transparent and wasnt pushy in the least, shattering the mold for a dealership. You can truly tell this is a team that values their reputation with their customers. There was also little negotiating needed, as their pricing was already thousands less than the competition. Do your homework and you will quickly find that Midwest Motors already has the best pricing and the better vehicle. Thank you to Rich and Joel.
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Doreen Bell
These folks exceeded our expectations! My husband knew what he wanted and they delivered. It was a pleasure dealing with Jon our salesman who was knowledgeable,timely and on top of the transaction. Rich handled the finance end like a top banking excutive, following up and available great job guys! This dealership deserves a standing ovation! They have a huge selection of unique vehicles for those that are searching for that DREAM CAR and we found our BENTLEY there! Heres to you finding your dream there too!
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Marlene Argomaniz
I came to Midwest Motors for a detail. Everyone here was very professional and friendly. When I walked in I was amazed with the Ferrari. Their showroom is filled with many gorgeous vehicles, my favorite was their Porsches. Not to mention the place is beautiful. They have a great customer lounge with game tables and an area to watch TV. My experience here was great and I would definitely come back. Definitely recommend this place, whether youre buying a vehicle or just coming in for detail or service.