Category: | Jewelry Store |
Address: | 19991 South La Grange Road, Frankfort, IL 60423, USA |
Phone: | +1 815-469-2929 |
Site: | distinctivegold.com |
Rating: | 5 |
Working: | 10AM–5PM 10AM–5PM 10AM–7PM 10AM–7PM 10AM–5PM 10AM–4PM Closed |
MA
Mary Migler
Words can not express how happy I was last week when I went to pick up my redesigned, one of a kind, beautiful wedding ring that Tony created for me !!!!! I wanted to update my wedding ring for my 30 year wedding anniversary, but was uncertain as to what I really wanted. My ring was a marque cut in a yellow gold setting. I wanted something original but had to stay within a certain budget. After looking at several options with Tony and Suzanne, Tony suggested rotating my original diamond to a horizontal position and dropping it into a new white gold setting. The new ring is stunning !!! The way Tony created it makes the diamond look bigger and more brilliant. It looks completely different. I have been a customer for over thirty years and have always had a positive experience when visiting the store. Whether it is for repairs, purchasing a gift for myself or others or just to browse, I have been treated very patiently and very much like a valued customer . The entire staff works together to make you happy. Thanks Lisa, Suzanne, Joe and most especially Tony for your time, patience, kindness, craftsmanship and expertise !!
KA
Karen Grzenia
Lisa is incredible. She knows her stuff and I know this as I had worked in jewelry for decades. My fiance and I went in without telling her my background. She was polite, not at all pushy and more than willing to assist in anyway she could. Any question I asked, she answered thoroughly and accurately! She knows her stuff and is not at all pushy! You arent rushed. She really wants you to find the right ring, not just a ring!! We found the perfect ring and had the perfect experience doing so! Its a great jewelry sore and I wouldnt hesitate to recommend them to anyone! They have a great assortment of jewelry! Youre certain to find what your looking for. They do repairs and custom designs, too! Everyone Ive met is very down to earth and knowledgeable!
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Amanda
Words cannot describe how wonderful this store is. I had a horrible experience with a "big name store" where they replaced my lost diamond in my wedding ring with a lab created stone. Lisa at Distinctive took the time to not only right the wrong that another store did, she made sure that I was well taking care of. She went above and beyond the call of duty and made me truly feel like I was family!! You get more than just great jewelry at amazing prices, you get treated like gold!!
KA
Kaitlin Brantley
Stopped by here to get my bracelet adjusted for my wedding, which was only two days away. A very nice lady that worked there removed two links for me to make it smaller. It fit perfectly after that! Not to mention, she did this for free and then they cleaned my ring. The bracelet looked beautiful on my wedding day and my ring was sparkling and shiny! Great customer service here and I would definitely go back for any of my jewelry needs.
CH
Cheryl Sugar
I cant say enough positive about my experiences at Distinctive Gold. I have been a customer for 26 years. The service and merchandise are unsurpassed and I love all the items purchased there from gifts to personal items. I have recommended many other customers who have all experienced the same exceptional service. Distinctive has a beautiful selection of unique, quality merchandise. It a pleasure working with them
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Lindsay Nolan
I cannot thank Lisa at Distinctive Gold Jewelry enough for working with my fiancé to create the most amazing engagement ring I couldve ever imagined!! It is beyond words!!! Distinctive Gold created an absolutely stunning ring and I couldnt be happier. Distinctive Gold truly goes above and beyond to take an idea and create a masterpiece. Thank you to everyone at Distinctive Gold!! You are THE BEST!!
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Gretchen Dust
I absolutely love my Bering ring! I need to get some more inserts soon. Bought gifts for friends and all have been well received with excellent quality. Now, about that customer service...incredible! The whole staff remembers you, knows what youre looking for and its never over pressuring! Thanks for wonderful experiences at your store. Feels great to have the ability to support local too!
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Emma Brown
I cannot express how amazing this Jewelry store is... My Fiancé and I worked with Lisa, and she was incredible. She listened to what we were looking for, and she designed just that. She wasnt just trying to sell me anything; she was just trying to listen to what we needed. I couldnt ever thank her enough! Our ring is absolutely beautiful, and its everything I wanted!
AN
Andrew Archer
Would highly recommend! Went in without much knowledge of diamond engagement rings, Tony walked me through everything with great detail teaching me how to look for different characteristics within a diamond and wouldnt continue until i was able to see what he saw. Fast and flawless service and they work within the time frame you give them.
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Jack King
Distinctive Gold Jewelry has a great selection of fine jewelry. Weve purchased items for Valentines Day, Mothers Day and special occasions. They are owned by a great local family who is knowledgeable and passionate about their products and service. We have never been disappointed by the selection or service, and highly recommend them.
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Bob M
The team at DGJ were great, they took the time to understand exactly what I wanted in an engagement ring for my wife. We designed a piece of jewelry that has been getting compliments since the day I proposed over 11 years ago. Ive been back for other gifts and will continue to do so for a quite a long time to come.
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kkempk2
I went to Distinctive Gold to buy an engagement ring, and from the moment I walked in I knew I was in good hands. Lisa was not only a great help with her encyclopedic knowledge and experiences with customizing rings, but also kept it personalized to what i wanted. I was very happy with the whole experience!
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Sam Falzone
Wow ! What a great experience buying jewelry from Distinctive Gold Jewelry. Went there on recommendation of a friend and had to drive a ways to get there but was well worth the drive. I was very happy with the whole experience. Great selection, great staff, great value.
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Rick Pedigo
I owned an Oris watch that I was told on multiple occasions by other jewelers was basically not fixable. Tony fixed it in a week and it looks and works awesome. Super knowledgeable. I went there upon referral by a friend and will be referring anyone I know to them.
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mary markert
DGJ takes their time with you. They never rush you into buying a piece of jewelry. They want you to purchase a lifelong addition that youre completely satisfied with. Very friendly and family oriented. Youll leave their place feeling happy.
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Patty Deiters
We have been there several times in the last 10 years. We bought our wedding rings there and recently my 10 year anniversary ring. Always helpful staff, great people and great prices. Highly recommend them.
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Kristyn Granahan
Fantastic customer service! Very talented people who are very good at their craft. Ive alphas a few things custom made by them, and many pieces of jewelry fixed by them. Ill never go anywhere else!
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Lori LaBine
Great service from a friendly and knowledgeable staff! We worked with Zeta on a custom band and a reset of a damaged engagement ring. Both rings look fantastic! Will shop here again!
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Chef Adam Bufano
Weve been buying jewelry from Distinctive Gold for years. The staff is very helpful and knowledgeable about their products and the jewelry is beautiful. Best around for sure.