SEPHORA

Category:	Cosmetics Store
Address:	108 N State St Ste 134, Chicago, IL 60602, USA
Phone:	+1 312-263-8688
Rating:	3.9
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 63

Reviews 30

Champaign C

I LOVEEEEEE this Sephora! Everyone here are sooo nice and informative. You can tell that they GENUINELY care! I have been a Loyal Customer at this location for over a year now. And when I tell you I wont buy from ANYWHERE else but here, I MEAN it. I have had very uncomfortable experiences from a LOT of stores in Downtown Chicago. And Being that I am a Flight Attendant, I have to constantly find what will help me look presentable. I have really bad skin problems, and being that I am fairly new to makeup...I find myself walking around the store longer than most. Some of the time I am asking questions, but most of the time I am reading product reviews on the internet or watching youtube reviews for potential products. And I have noticed that I would get watched like a hawk with occasional eyerolls (yeah, I know). But NOT HERE! I love this store and I recommend this establishment to EVERYONE I speak to! I received my Beauty Insiders card at this location and quickly became a VIB! LOL....I am almost at the ROUGE level and I wouldnt dream of accomplishing that with ANY OTHER Sephora location other than #StateStreet ;-)

Nycole Hampton

After earning the VIB card last time I went in I got to go get my makeup done so I chose Valentines Day for my girls night out with friends. I scheduled an appointment for 6pm. I didnt request anyone but I totally lucked out and got Alexis again who helped me with my brows last time. We talked about what I was wearing for the night and the colors I wanted to pop. I told her how I wanted a smokey eye but with pop of the green from my shirt. Also I wanted my cheeks to be contoured. Im definitely not great at contouring. She brought over a great product that I hadnt heard of that had two colors a contouring and a highlighter. Not only did she choose all the right kinds of makeup and make me look beautiful but she was so fun. We chatted the entire time which was like 90 minutes. She was very complimentative and just fun!

susana garcia

2 stars. 1 bc I love sephora, 2. Bc I order online. Everyone here is very welcoming when u first walk in the store, butttttt be prepared to be ignored. They need to hire security bc apparently they have to greet people when they come in and everyone is busy "greeting" to actually help with products in store u have questions about. Everytime I asked about a product they basically pointed to it but didnt have answers to my questions about product. To have that many employees in store for being downtown chicago it was disappointing that I couldnt find help I needed.

cecilia hope

this store offers so many different brands that you you cant not find something you like. the service is also very nice and the people offer samples and the ability to try out numerous things. the products are all of very good value and are priced high but they are worth it. the store itself is very beautiful and has all kinds of different displays that show off all of the different products.

April Martinez

I love Sephora but I go to a different one this is my first time coming here didnt like it love how they greet me and say have a nice day after but when it comes to what I came for a employee Gave me attitude after asking if they can check if they have more of a current product and just saying no and leaving without even checking.

Stephanie Leopold

I love me Sephora! They really have stepped it up in my opinion over the last year. Lots of staff, lots of brands, lots of beauty products to help me look glam~! They are always offering testing, samples, opinions and compliments. Its every womans dream. They have next to everything you would possibly need. ENJOY!

Amy Ravit Korin

I love make up and shopping at Sephora is super fun! They do not carry all brands at every location and this Sephora did not carry my blush brand, Illuminasqua. The staff called over to the Water Tower location and reserved a blush for me. They are also accommodating on returns.

Paige McEathron

Sephora is the best place to buy high end brands with a range of products from makeup, skincare, perfume, nail polish, and makeup tools. The store is very clean and neat and it is easy to find everything in the store with all the handy store employees that quick to help you.

Makenna S

Whether you are a makeup beginner or a makeup pro, spehora has a wide variety of makeup suitable for all skin types and budgets. The asociates are well informed and eager to help with your questions. The store is kept with beautiful dislplay and well organized.

Christina Lee

Sephora is a great place for shopping for beauty products, the staff is knowledgeable and is always willing to help you find the right products for your needs. The samples are great too and their customer service is impeccable.

Dylan Souza

I was asked by almost every employee if I needed any assistance. People also asked me what I was there to look for. I tried on cologne and It smelled great. Sephoria also check out with me in a fast, professional manner.

Anna Loy

Apparently answering the phone is not part of their job description, after waiting for 5 minutes for somebody to pick up I gave up. One of my least favorite Sephora stores they have 0 customer service.

Liliana Sholly

I love the expertise and knowledge the sales people have. They go through intensive school to be able to recommend and provide you with hours of research that otherwise you should do by yourself.

Sandra Kat Villa

There Was an Employee Named Dee Who Helped Me Out Today He was Very Informing and Helpful He Gave Me A Great Experience if You Go In Make Sure You ask For Him. I will definitely be coming back.

Lo Lo

Second time in here and no asked me if I needed help! They ignored me and avoided me, if they only know that I make more money then them and I can afford to buy!

Brooke Wanzenberg

the service is great and they help you find your color and tone for all of the products they have. the have the best brands there and i love it.

Carlota Antón

Great place with a good product variety. They are always willing to hekp the client wich is even more challenging in such an centric store.

Alyssa Stephanie

Best sephora in the city in my opinion. Workers have always been super helpful & the layout is not too cramped like others.

Justin Del Rey

This is my all time favorite store. They have great selections of beauty products & have a great price for them as well. :)

Liz

Customer service on the floor is unfortunatly lacking at this Sephora. Employees are always nice though.

Al Southers

Traci was extremely informative. She broke down everything with ease. She knows her stuff.