Category: | Pet Store |
Address: | 8057 S Cicero Ave, Chicago, IL 60652, USA |
Phone: | +1 773-581-7387 |
Site: | petluvonline.com |
Rating: | 3.1 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–7PM 12–6PM |
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Yesenia Vasquez
Do your research and make sure the puppy your getting is healthy. We purchased a unhealthy puppy (german sheperd)on March Of 2015 at Pet Luv.They send you with their vet to get a free check up , We took our puppy and they had told us he just had hookworms.Wich the medication was paid by petluv ($9).Hookworms are not a thing to play around with if you have kids. I asked the vet why he had so much diarrhea, she said it was the hookworms.Ok...so after finding out our puppy had hookworms we made a stop at petluv to tell them about the sick puppy they sold us.I told one of the ladys that was there (not the owner) she said the medication will make all the hookworms go away it shouldnt be a problem.I was furious! Lies! Lies! Lies! The vet gave me a sheet with information about hookworms, it said the medication only kills adult worms not the eggs.So I had to talk back to her right! I mean if your going to have someone work at a petshop make sure they know about puppies and all the types of illnesses.She looked so retarded making up things.Well things just got worse we took our puppy with another vet for his shots and examination I told the vet my puppy had hookworms so he was getting treatment their too.Three weeks later hes doing no better diarrhea got worse ,he was loosing weight, he would get tired quickly. We took him in for a fecal examination he tested negative for hookworms.She told me he can possibly have coccidia. we got a prescribed dog food the vet send us home with to help his stomach.The next check up he got I told his vet he wasnt doing any better.Then we made another fecal exam because we wanted to make sure wat was really going on.He tested positive for coccidia, we now have him on medication for that.Hes not doing any better at all, hes eating alot and growing the thing is hes getting worse it sucks hes just a puppy.We brought him to our home now we have to take good care of him, its been stressful dealing with all of this.Maybe if they had told us the truth that my puppy had coccidia not hook worms at the (Vet ) Pet Luv send us to things wouldve been better. Pet luv only cares about the money not their pets.Dont buy any pets from their place, They had more german shepherds with our puppy whos know who else got a puppy with coccidia and they havent even notice.Listen to our story and think before you step into this place.& This is just the beginning for us. WE HOPE THIS WOULD HELP
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Orlando Diaz
I bought my teddy bear puppy from there about a month ago i took him for the first free vet visit everything was supposobly fine with him but just today my puppy started pooping worms so i had to take him to the vet i called pet luv and they said they have nothing to do with it they sold me a sick puppy and they dont want to cover vet costs like they said they would when i bought the puppy she said that if theres is anything wrong witht the puppy that thy would cover any costs it was a lie !
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A Private User
Our dog is the best! We bought a wheaten terrier from Pet Luv about six months ago, and she has been nothing but fun. We were very comfortable buying a puppy from this pet store because it is run by a nice family. The store was clean and you could tell that these people really know about dogs. They answered all of our kids questions, even about dogs we werent interested in (they love puppies). Our dog is healthy and happy and we would recommend Pet Luv to anyone who needed a puppy.
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Bethany Marie
Purchased a kitten from here in June. When I purchased the kitten, I specifically asked for a female. I even made sure the girl checked. 2 months later I find out its a boy cat. When I called to speak to the manager, I asked if anybody works there knows the difference between a boy & a girl and all she could say was "I guess not". & she says they arent allowed to sell cats anymore. Hmm I wonder why. Best customer service.
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Britt Rogers
I had purchased 2 Siberian husky puppies from there over the years both got sick not too long after I had them. I also looked at the papers of where my pups came from and they came from an owner that did not take care of them or the parents and the poor dogs lived in filth. I do not recommend getting animals from this place as the animals come from mills or places they arent taken care of and can be sick.
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Izabela Kochanska
The people are very nice there, but i got a puppy from this place about 4 weeks ago , and my puppy was sick from the beginning , they pay for the vet and medicine ,but its 4th week and my poppy got 2 diffrent antybiotics already , and he is still sick , he has the kannel cough and ear infection . I would not to go to this place again . My puppy is so cute but sick .
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Deidre Livingston
We purchased an Akita from them with the initial free visit. They discovered a hernia that had been repaired. The puppy was slow in his growth and by the 6th month we noticed obvious deformity to his hind legs and hips. By the time our puppy was 7 months old he was taking calcium and other joint strengthening medications got his hips. I do not recommend this place..
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A Private User
Pet Luv redid the entire interior not too long ago. It was clean, and they mopped up after the puppy we visited with peed in the "people-pen." They no longer allow everyone to touch all the animals, and now you have to ask an employee to take out any animal to see it. I think theyve done a great job with the place. Weve always enjoyed going there.
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A Private User
when i got my dog from there she was sick and i brought her home she could not breath and was weezing from all the phlem in her lungs. if i didnt take her to the hospital that night she would have died from bronchitis. this place does not take good care of their animals.. they only feed them and leave them in the cage thats filled with poo..
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A Private User
We purchased our Pomeranian from Pet Luv ten years ago. She is the sweetest, healthiest dog and has been such a great addition to our family. Pet Luv has walked through every step of dog ownership with us and we still return to Pet Luv for all of our puppy supplies and grooming. I highly recommend this store!
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Jazzy Rubio
The WORST place to purchase a puppy they dont take good care of there animals I recently purchased a Pomeranian puppy and she looked really fine when I took her home but as soon I took her to get a groom they said she had fleas and really dry skin and the vet said she was sick from her stomach
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Hassan Kassem
I came to get stuff for my puppy and the door was locked 15mins before closing they had customers there and I was knocking on the window for them to open and the worker said no.This is how you know there a horrible business Turing down customers 15min before closing.Who does that??
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Christina Hernandez
Please dont go into this store and reframe from buying any pets. The birds are kept in boxes! The poor puppies are clearly exhausted from the lack of exercise. Once you enter, theres a foul smell. All the animals are covered in fleas. Please do not buy from this cruel pet store.