847 Techs - Computer Repair & Cell Phone Repair

Category:	Computer Repair Service
Address:	976 S Buffalo Grove Rd, Buffalo Grove, IL 60089, USA
Phone:	+1 847-947-2301
Site:	847techs.com
Rating:	4.6
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 4

Reviews 16

CJ Lynn

Honestly, I had a horrible experience. First time i brought my phone there, I was very happy because they fixed it in 20 minutes and only charged me 80 bucks. Little did I know, my screen was replaced with a defect screen. When I went to go get it fixed, they couldnt put my color screen on because they didnt have any in stock. However, the lady was very nice and told me shed call me so I could come by to get the different color when they arrived. She never called me! I also have a very busy schedule, so was unable to make it back over there. My screen cracked just two weeks later. When I went it to get it replaced since I needed the different color anyway, not only did they not replace it, but the guy accused me of lying to me! Super rude of him to accuse me of lying. They also told me that they couldnt fix my screen because it had cracked. So yeah they give you a warranty but only if it glitches!! Overalll, they just rip you off and dont handle faults well at all. Dont go.

Michael Q

I had already paid $60 to someone to diagnose the problem with my sons gaming computer but they did not solve the problem. The folks at 847 took it on and had to go one system and component at a time but they fixed it and their charges were reasonable and the time they spent figuring out what was wrong they did not charge for....which is not the industry norm believe me. They are going to do another fix on my old mac laptop next week. I rate them 5 stars out of 5 and hope they stick around for a long time because its like plumbers and car mechanics, once you actually get a good computer shop you hang on to it.

Nancy Mallory

Over the last 20 years Ive had some good experiences with techs, but also many bad ones. At last Ive finally found the place to go! I dealt with three great people, Ken, Victor, and Mindy and all three were great! Theyre easy to speak to and they know how to listen. They treated me like their best client. They did two seperate fixes for me and both were done within 24 hours. They even contacted me twice while finishing up my repairs, still working after hours! The price was great. They answered all my questions thoroughly and in a way I could fully understand. They were all great and I will be back!

Luke Zieske

Absolutely incredible customer experience!! Its very refreshing having a family run business that does what it can to take care of its customers first time (such as myself) or future, (as I anticipate I will be) The woman who runs the location even went so far as to suggest and order me a phone case using her free shipping through Amazon so that I didnt end up damaging my screen again. If I could write multiple reviews I could. Excellent service deserves the best recognition you can offer. Thanks again!

Derek Schulze

I use 847 techs at my business to manage the computers that control our equipment. Recently our equipment manufacturer told us we needed to add a new PC that was running Windows 7, but it was "going to be difficult to setup up a PC with that old of an operating system, it may take days." Ken had one up and running for me in 2 hours. Two years ago Ken came on site at 5:30am to fix a computer problem so we could still get in a full days work. 10/10. These guys are pros. Will always use.

Dmitriy Ofrikhter

Kenny and Mindy are great. Very knowledgeable, helpful and capable. Prices are reasonable. Took apart my laptop, diagnosed the issues and put it back together without charging me. Instead of spending $250 on a repair, I bought another laptop they built me with more RAM and a newer processor for $275. Will definitely be back here with any future phone or computer issues.

Karl Kempf

Helpful friendly staff. I brought in my cellphone I was having issues with and the gentleman took a look at it when I first walked up explained what different things may be happening and what my options are. Instead of insisting it was something I have to pay to get fixed he instead suggested I try a few things that I am able to do at home and walked me how to do them.

Ben Yergler

Brought my Lenovo in near closing time today because it was making a terrible sound constantly from one of the speakers. They had it fixed in less than 10 minutes and didnt even charge me for it, even though I would have been more than happy to pay a fee. They are very friendly and helpful. Ill be taking every computer and phone problem there from now on!

JoAnne Cederberg

I would highly recommend this family owned business. This evening I walked in at closing time, not only did they stay to fix my cell phone (after hours) the price was very reasonable. Thank you to Mindy and Ken for being so personable, friendly, and providing quick and excellent service.

matthew reams

this establishment is great ! walked right in to being help Instantly . but also given all options to fix my cracked screen and not just trying to get my money . Quick service and great customer quality ! not to mention having everthing I need in 1 hour time! Thanks again 847 Techs!

Yogesh Ajmire

I was in and out in 20 min. Nice and friendly place. Much better service then Genius Bar and lot more reasonable rates. Next week Im taking other old phone for repair. Thank you

Yuliyan Atanasov

Had them do an install of Windows on a Mac Mini, upgrade to a SSD drive :) Very happy with the result, fast efficient, good value

Jamil Naber

Want to talk about service, well to bad because this place doesnt provide. Next time I will have a potato fix my computer.

yurty kalyekin

The are great service and very nice , professional people. Ill recommend ! Tetyana

Natalia Marcinkowski

Very nice staff. Very fast and affordable laptop repair. Highly recommended!

Hunter Adams

Quick and friendly! Great IT location! Super knowledgeable