The UPS Store
| Category: | Shipping and Mailing Service |
| Address: | 227 Sandy Springs Pl D-103, Sandy Springs, GA 30328, USA |
| Phone: | +1 404-781-0580 |
| Site: | theupsstorelocal.com |
| Rating: | 4.4 |
| Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 10AM–4PM Closed |
Location
Photos 14
Reviews 16
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A Private User
Overcharged and Confused...It was my first time visiting this particular UPS Store. I had two 8x10 envelopes that needed first class postage. I gave my items to the rep who weighed them and placed postage of $1.19 for each. I was about to pay when he told me my charge was $4.80. Confused, I said but the postage is $1.19 each? He then pulls our a piece of laminated paper to show me the "retail price" of my $1.19 postage is actually $2.40. WTF?? This was not express or priority, just first class mail. Still confused, I pay and ask where should I put the mail? He sends me outside to the US Post Office two doors down to the blue boxes on the sidewalk. Needless to say, I will NEVER patronize this business ever again. Ive had a few moments to think about this experience again. I realized I should probable give this store 10 stars because for a mere $2.40 extra added to my postage, I learned a very valuable lesson. Ill save $100s of dollars not posting with this store in the future.
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A Private User
The employees are extremely helpful and friendly. Only had been in there a handful of times before they started remembering my name too. Would highly recommend this store. My only complaint is that I used UPS My Choice to send a package to this store to pick up, and I got the notification that it had arrived. But when I got there they couldnt find it and it had mistakenly been sent back out on the truck. A bit frustrating because it was a Friday so it wouldnt arrive again until Monday. However the employees apologized profusely and even gave me a call on Monday when it got in. Overall, very good service, just need to make sure the employees know how to properly handle package arrivals.
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A Private User
Called and verified that they could print on my paper (which was a heavy cardstock). They said they could. Called again and verified they could do it in the time crunch I needed them in, they verified they could. I went in and they not only didnt understand how to print on the machine, they said "weve been having trouble with it lately". If the person who handles the machines isnt in, and your machine has had trouble, simply say "We can do it, but not right now."
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A Private User
BEST UPS store ever!!! Highly recommended, friendly and efficient employees, good customer service, and very personable and professional. They will make you feel like youre the top priority when you come in and will do their best to make sure you walk out with a smile on your face and like youve accomplished your task for the day. Its worth the trip. Go there and they will help you in any way they can! Customer satisfaction guarantee!
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A Private User
The UPS Store in City Walk Shopping Center is under new ownership. We have new equipment for copying, excellent resources for all your printing needs, and will do everything we can to serve you for shipping, mailboxes, faxing, notaries, and other business services. Please stop in to see us -- and we dont charge for tape.
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A Private User
Best UPS store in Atlanta bar none, always have a great experience in there, I shipped out a ring to my daughter for her birthday, came in almost two weeks later and the first thing they said to me was hi there, did your daughter like the ring, I was floored. Thats customer service at its best to me.
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A Private User
This is the BEST UPS Store in Sandy Springs and probably the entire Atlanta area. The owner is a gentleman of the first order and all his employees follow suit. As Ive always said, everything in a business flows from the top down. Everyone is knowledgeable and very polite.
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A Private User
$1 for tape is fine! If everyone that walked in the store needed to tape a box up, how much money do you think they would lose taping up boxes for free?! Especially large boxes! UPS stores are great for people who need help running a business
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A Private User
I dont know about other posted review but I was in there 4/14 roughly around 10:29 I walked in the door and got greeted by a super nice gentleman I didnt know his name but he was tall and 5 oclock beard shadow with the hat and eye glasses
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A Private User
Excellent excellent customer service from Matt and Ryan. In a world where customer service is falling to the wayside these guys were FIVE STAR!! Nice, helpful , knowledgeable and patient!!! I will come here over and over!!
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A Private User
Went into the store both morning and afternoon and had good experiences both times. Staff was very helpful and friendly - they helped me pick out the cheapest way to ship my items and it didnt take long at all.
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A Private User
Scammers! Charged me $1 for peace of tape! Owner told me that they were loosing money on giving free type so they decided to make huge profit! What the way to do business! Dont go there!!!
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A Private User
The employees at this UPS store are very friendly and helpful. Ive been there several times and they are always eager to help and have a great sense of humor to boot.
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A Private User
I was carrying a heavy box, someone from the store rushed out and helped me. Very friendly and helpful staff, so far my favorite UPS store!
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A Private User
Mike gave me the most amazing customer service.
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A Private User
Always great and quick with packing!
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