Sprint Store
| Category: | Cell Phone Store |
| Address: | 5982 Roswell Rd NE, Sandy Springs, GA 30328, USA |
| Phone: | +1 404-585-5442 |
| Site: | storelocator.sprint.com |
| Rating: | 5 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
Location
Photos 1
Reviews 26
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A Private User
For Christmas I brought my daughter an IPhone 6 plus. At the time I was in a rush and I purchased an inadequate plan. I visited my local sprint store off camp creek parkway to change my daughters phone plan but the customer service there was horrible. I had visited that store on several occasions and the customer service there was always the same--poor. However, I previously visited the sprint store on 5982 Roswell Road NE Sandy Springs Ga and remembered how great the customer service there was. During my visit there the manger, Jamisa assisted me with quality service. Because of the phenomenal customer service I traveled backed to this particular store. Once again Jamisa supplied me with outstanding service and I was able to easily change my daughters phone plan. Jamisa customer service is the best I have encountered in the 10 years Ive been a sprint customer. Her kindness and willingness to serve demonstrates the true meaning of customer service. Jamisa is an exceptional asset to sprint.
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A Private User
WOW !!!! is pretty much all i can say about the staff and experience in this store . I went into the store to simply pay my bill as well as try to get my current device unlocked to avoid signing another contract ...untill I met jamisa of course . she was phenomenal and was very well about sprint . she was able to tell me what to expect as well as getting me into a new device without a hassle. I HIGHLY recommend this store to any sprint customer . not every where you can go and a SALES person exposes the hidden closet of fees to the front !!! I know what to expect and its weird how she has me anxiously expecting it . This visit was a breeze I got all I wanted and needed as well as information transferred under 30 minutes . im not sure who can top that in busy Atlanta Jamisa thankyou for showing the world what a true representative of a company really is !!!!!! you were awesome I will be calling if I have any problems even though I know what to expect :)
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A Private User
So never have I ever had such an amazing experience in a Sprint store! The two ladies were such a pleasure to work with! Very patient and personable. I drove out of my way to this location based on the reviews, and they were right! They helped me with all of my concerns. It wasnt a quick process and was there for about 2 hours, but time flew by because of how nice they were. I recommend this place to everyone, and I will continue to go here for my Sprint needs! I was able to upgrade to my new phone with no major hiccups. Seriously, dont go anywhere else! Priya was my main associate and she was so kind, and I forget the other associates name (Nyalli?) So sorry if thats totally wrong. But she was also very kind!
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A Private User
Went in to make a transfer not to long ago. The service there was really good. Two good looking ladies by the name of Jamisa and Courtney were very nice and helpful. I didnt have wait long for them to start working on my phone, they started on it not long after I came in. If you want to come in and get something done right away, this is a perfect spot.
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A Private User
Great customer experience from Mark and team at Sandy Springs Sprint store during multiple visits for new iphones! Have been a Sprint customer for a long time, and this store is by far the super easiest in and out with no wait...although this may change with these great reviews and customer service!
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A Private User
Went to this store only for some quick questions about my phone and the service was great. Kelsie answered everything I needed to know and showed me stuff I didnt know it could even do! The perimeter store has never been good to me Im definitely coming back here once I can upgrade my phone.
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A Private User
I come to the store quite often I probably bother them but Mark is always here to help me. He always has a smiling face and hes always willing to answer all of my questions. Hes an asset to your company and Ill be back to purchase more things from Mark thank you
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A Private User
The service here was excellent. I was greeted as soon as I walked in. There was no wait!. And my problem got resolved. I also learned some new things about how to use my phone. They were very helpful!!.. thank you Kourtney and Jamisa of sprint!!.
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A Private User
My experience at Sprint store 10406 was excellent. The Customer service i received from Sprint associate Jamisa was remarkable. She took the time to explain our the rates and plans as well as the device to me.I was completely pleased.
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A Private User
This store is amazing i was having a issue with my device and they got it resolved it with no issue and better yet no wait !! This is my sprint store greag employees and very knowledgeable has beclme my sprint store !!!
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A Private User
Mark is amazing! He was very patient with me, very attentive, and very professional. This had to be the best service I have ever experienced with Sprint. If you need help, or a new phone, this is the place to go!
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A Private User
I visited the store and they were very helpful and knowledgeable oh and i got a new case for my device !! This store is great and i would recommend it to anyone in ATLANTA !!!!!! Happy sprint customer !
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A Private User
The staff here is amazing ! Me and my mother were able to switch over and kourtney quoted us and the decision was made . We had yo go get our account number and come back but jamjsa treated us well !
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A Private User
The staff (Mark) were all very friendly and knowledgeable. I upgraded 2 phones with a fluid and seamless process. Im new to this neighborhood and im glad this is my Sprint store. I highly recommend!
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A Private User
The level of customer service is the worst I have ever experienced. The manager is unprofessional and not solution oriented. Quick to pass the buck and say, "call Corporate."
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A Private User
Jamisa the store manager was awesome. Had me dropping verizon before I knew what hit me. Much better plan, just hope coverage comes close to what I m accustomed to.
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A Private User
I had a great experience Jamisa and Korney were very friendly and helpful. I will drive out of the way to visit this locate because great service is so hard to find.
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A Private User
Baby I love this store Jamisa Shears helped me with all my needs. Great customer service she sure did put a smile on my face! Way to go. Top of the line great
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A Private User
Awesome, attentive service. Thorough explaination of products and billing choices. Overall an amazing buying experience! Birthday blessings.
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A Private User
We had great service with Mark and Jamisa! Were excited to use our new devices and enjoy all the extra data benefits!! Whoohoo!!
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A Private User
Kelsie was fantastic at assisting me with my service. Her excellent skills really satisfied my experience with Sprint.
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A Private User
The customer representative was very professional and provided excellent and efficient service. Superb job well done!!
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A Private User
I got best customer service. I got help fast and they made sure that I understood every thing about my plan.
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A Private User
Top notch customer service! Mark provided me with an efficient experience. Highly recommended!
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A Private User
Great service, Great customer service and Very patient. Will recommend to family and friends.
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A Private User
Best customer service Kourtney and Jamisa are always great reps and really helpful!