Category: | Hardware Store |
Address: | 3960 Holcomb Bridge Rd, Norcross, GA 30092, USA |
Phone: | +1 770-448-3390 |
Site: | holcombace.com |
Rating: | 4.6 |
Working: | 8AM–7:30PM 8AM–7:30PM 8AM–7:30PM 8AM–7:30PM 8AM–7:30PM 8:30AM–6:30PM 10AM–6PM |
IA
Ian Kennel
I just purchased a 36.8 ounce container of Roundup concentrate from your local ACE store off of Holcomb bridge rd. in Norcross due to getting a coupon in the mail for $5 off. Come to find out that they raised their prices to $29.99 on that bottle from the $23.99 listed on your website just to make up the coupon difference. That is dishonest and I will be returning everything I purchased there and will be longer shop at ACE. My business is going back to Home Depot. Update after response: I dont believe that. The price just happens to be around five dollars more conveniently when theres a coupon? Even if you are telling the truth, there is no value in having a product more than $10 more expensive than a competitors pricing on your shelves and expect to still draw customers (HD is $19). When the product and customer service is the same as competitors, value is price and you are lacking.
CO
Cody Anderson
Just bought a big green egg from these guys. Went in a few times looking and had lots of questions before I pulled the trigger. Each time Mark was helpful, friendly, and not annoyed. He went above and beyond with his service and the information he provided. This store is awesome and I will continue doing business there for all my egg products and any other home improvement tools I need.
JO
Joe Ferrante
Horrible customer service. After ordering a set of ten chairs, and confirming their arrival, drove 40 minutes to pick them up only to find that they had already sold three of them. Their way of making it right was to offer the chairs for $20... 10% MORE than other Ace Hardwares. There are too many hardware store options to waste your time with this one.
CH
charlyRoot
Wow. Talk about help! Ask Jeff if you have a one-of problem your trying to rig. He stupid you to explain until he fully understand your goal. Then he tosses out the solution even if its "Go to Goodyear and they can do that in five minutes." I will absolutely use this store for anything they sell from this day forward. (Providing I dont move or something.)
LY
lynn mclynn
Love this place always organized everyone is always friendly and eager to help! I came to make a return and the system was down at the time and when I got to my car the guy came out just to tell me it was back up. I call that exceptional customer service!! so this place gets two thumbs up.
ST
Steve K.
This is the best Ace hardware ever. I had to get a difficult Kawasaki mule key cut. The Peachtree battle ace could not do it. Danny at HolcombBridge Ace was awesome, he worked until he found one that would work and then put extra effort in to make it perfect. This is my new Ace.
NI
Nicolas McPherson
A true Ace Hardware, this place will have what the other hardware stores wont have. No matter what hobbies I am working on this place has the parts I need to make them work. There new motto should be instead of "Ace is the place" to "If we dont have it, then you dont need it"
GO
google user
GOOD PLACE TO SHOP FOR SMALL THING IN THE NEIGHBORHOOD AND IS A PLEASURE DOING BUSINESS WITH FISCA FRONT PERSON, SOME SAID SHES BOSSY BUT WHO CARES AS LONG AS SHE GIVES GOOD CUSTOMER SERVICE AND DRIVING THE CUSTOMER TO SHOP THERE AGAIN!!!!!!!!!!!!!!!!!
LA
Lara Morgan
Great neighborhood hardware store. Very friendly staff that will take the time to answer questions. Valspar paint is good quality. Skip their pine straw though as the last time I bought it I found the bale size is about 2/3 of a normal bale.
SI
Sid Minor
If you cant find it here, just ask! They carry an incredible inventory of most anything a homeowner may need. Ive been shopping here for many years and have never been disappointed with their products or service.
RO
Rob Sadler
I was there last weekend and was helped by a clerk I think his name was Jessie. He was extremely knowledgeable and was able to help me with my project. The gal upfront was nice as heck as well. Thank you.
A
A Private User
Good customer service and great selection. Very compact store, so even though they have a lot of stuff you dont have to do a lot of walking and aisle scanning. And they have compasses, lovely.
CU
CUTTA BEATZ
Very nice! Helpful! Professional! Treats everyone with respect. From the moment you walk through the door its someone willing to assist you with your needs... 5 stars for me..
JO
John Wilson
☺ I love browsing in hardware stores. This is a nice one. Seems like they got everything that I might need. I especially like looking for new improvements to ordinary tools.
JE
Jeff DeMercy
Always helpful. They keep enough employees to help as you need it. They know there products and it is always faster then going into a big box hardware store.
JO
Johnny Edmond
The employees are very helpful in this Ace store. Im in and out in a flash without having to navigate warehouses. Great deals on grills and smokers.
DO
Doug Edstrom
Great Store, very helpful staff, not the same experience as going to a big box store. These guys know what they are talking about.
DI
Dimitrije Taylor
Such nice people! Such a nice experience to walk in and have a nice time.. Define ask for Forestlumps
A
A Private User
The best! I build things with my son, and they have helped us immeasurably!
SH
Shawn Robertson
always has what I need in a pinch. very thankful to have them close by
RO
Robert Perez
Convenient location. Friendly staff. Smaller selection.
RI
Richard Bracewell
Our neighborhood hardware experts! Great people.
PA
Pat Idel
Good people skills, very helpful