AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	152 M.L.K. Jr Blvd a, Monroe, GA 30655, USA
Phone:	+1 770-266-7568
Site:	primecomms.com
Rating:	4.5
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM

Location

Photos 19

Reviews 26

Jesse Smith

Even with the drive to Loganville, you will most likely save time. I was in there for well over 1 1/2 hours. I was pressured as well and ended up paying more money for less phone. My fault, I should have shopped around, but I needed a phone ASAP(mine bought the big one and I was headed out of town, next day). I would advise going pretty much anywhere else, even WALMART. These guys only care about their commission and will talk you into buying more phone than you need(cash wise), but less phone than you asked for(features wise). The five star reviews here look bogus. Judging from my experience they would have to be.

J. Brandt

Would give it only 1 or 0 stars based on the ASSociate who decided to close & lock the doors at 7:49PM on Tuesday night the 28th of July 2015, when the sign says 8 PM is closing time...except Ive gotten good help & service here several times before. Was going there to buy my daughter an iPhone and add a line to our family plan, but the guy working the store that night looks at us as we knock on the door, and says "sorry we are closed" with a sheepish crap-weasel grin, all the while as he chats with his buddies inside the store. Somebody should explain capitalism and service to the lad. Wont bring my business back.

D Purvis

I am a business owner and I have moved my service from Verizon over to AT&T and the beginning I must say it was a little rough and very unsure but the representatives here made me very comfortable and was able to move forward with my business plan they were able to get me four new phones that I requested and I will never go anywhere else this AT&T has proved to me that I had made the right choice for my business and I will not go back to Verizon or anywhere else

Adam Ward

This is not a corporate store, do not go here. They have their own way of doing business outside of ATTs recomendations. Called ATT and they told me to leave the store and go to corporate. I was in store for 1hr and 25mins and was told wrong information 4 days ago, came back and had to pay MORE money than was supposed to. Prepare to be swindled and given the run around. I purchased 3 lines from the Loganville store and was in and out in less than 30mins.

courtney briscoe

Ive only been with AT&T for 2 weeks and after the phone i bought is paid for i will not stay with them, they have given me the complete run around for the past 2 days, i UNDERSTAND it gets busy and things happen, but to be a paying customer they dont even answer the phone ever!!!!

Trevor Tyson

Seriously... DIRECTV IS AVAILABLE HERE and I save money every month on my bill because I bundled! This store has so many amazing reps who will work tirelessly until the job gets done. I give this store 5 stars and I will definitely be recommending to my friends and family.

Sal Verenna

Gabby has been nothing but a perfectionist. She sold my wife and I two new phones and tablets knowing we would have questions, every time we go in to ask for help we get our questions answered and more. She is absolutely wonderful. I will not go anywhere else.

Karen Clark

My experience at the AT&T Store on West Spring Street in Monroe, GA was exceptional! Derrick and Gabby were great in explaining the different plans and answered all of our questions. In the area and need a new phone or accessories, pay them a visit!!

Brenda Craven

Very helpful and patient. Someone stole my phone and I went in and they were very helpful and got me a new device and tablet for the same price I was paying monthly very pleased with the level of customer service I received from Brinton and Derrick.

Corey Gleason

Absolutely love this store. Its not corporate so you get some real one on one time with the reps. Theyve answered all my questions about my bill and my phone. I will continue to come to this location for all my AT&T needs.

Dala Griffeth

Since moving across the street next to McDonalds, the store is much easier to find and get in and out quickly. And now you can get directv in Monroe! Great location and service!

Rozy Malik

Staff at this location gives very good customer service. Their communication is great with customers. On top of that the manager was very sweet, polite and humble

Shelia Rooks

This store was wonderful! They helped me upgrade to a new smart and Gabby took the time to show me how to use it! Go see them for all your phone needs.

Angela George

The service provided was very helpful. I have been with AT&T for the last 14 years, and will continue to remain a customer. Overall, very helpful.

Connie Floyd

Stopped by the AT&T in Monroe to get help with my email. Derrick was Great! Very Patient! I highly recommend this location.

Priscilla Haney

Derrick was outstanding especially with the older folks!!! Thanks for the great experience.

ANDREA KEY

Trevor is AMAZING reminds me of a young Jimmy Fallon mixed with Steve Jobs. Love him!

Asad Lakhani

Directv is our area! Its fantastic, the reps are great to talk to

Brian anonymous

Great staff and management. Best experience five stars!