Category: | Furniture Store |
Address: | 1600 Browns Bridge Rd, Gainesville, GA 30501, USA |
Phone: | +1 770-287-0250 |
Site: | askforthewolfman.com |
Rating: | 4.5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 12–6PM |
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Nicholas Quinn
I just wish to move on from my experience here and provide disclosure to anyone who may be considering to purchase furniture here. I whole heartedly believe in posting positive reviews as well and it pains me to have to change this one from 5 to 1 star. So here’s the deal... After hearing her several discriminatory comments about minority groups I am very sad to say that my family and friends have concluded that this is either because I am LGBT or because I brought in my Latin roommate and Latin friend (who looks black). Each day that one was in, a hurtful comment was made about the other’s race. Lastly, Don’t let the “deals” fool you. I ordered my bed off of AllModern and my memeory mattress off of Amazon and they showed up in a week and I paid the exact same for my stuff and even less for my roommates. All of the stuff is very cute, arrived within a week and is high quality. To the owner: Love is love. And people are simply people. Race and sexual orientation are not things that you should concern yourself with. Please be kinder to people. They deserve it. I didn’t go back to your business because Gallery Furniture is quality or y’alls “deals”. Money isn’t an issue. I went back because I thought that you were a small & kind business in a small town. In the conversation where you refused to deliver the items that I paid for, “I cannot accomodate your delivery” even though others at your business have effortless done it before because it is extremely simple... It is unfortunate if anything that I said to you while expressing my disappointment in you as a person offended you. But I do not believe anything said by me missed the mark. I really hope that you do better as a human. It’s really a shame. And I would hate for somebody to treat you the way that you treated my family, friends, and me. I’ve purchased everything I wanted somewhere else and I will not be returning or sending anyone there. And if you haven’t forgotten I work with a building that contains over 700 residents. People ask me where to buy furniture all the time. Again, do better. I will be writing the BBB. Kindest Regards, Nick
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Christian Redondo
My roommate and I spent nearly $2k in total on bedroom furniture from these guys and they refused to deliver as promised. When we made our initial purchase, we were told that we would be able to receive our furniture in about 2 weeks (after her delivery guys were back from vacation). Well, two weeks came and went and we were never given a confirmation on when or even if our furniture was being delivered to us. Suddenly, one day they told us that they would "not be able to accommodate [our] delivery" and that we were welcome to pick up furniture ourselves. Ignoring the fact that my roommate and I probably only weigh 290lbs total and are 56" each, the pick up location was almost 2 hours away (and they refused to send our furniture to their sister location that is only 30 min from us). While we were still weighing our options on whether to wait for delivery or pick up on our own, they sent us a refund check in the mail without our consent and without notifying us. The worst thing about all of this was that we were dealing directly with the owner herself and she was the one who did everything mentioned in this review. Due to things I overheard her say in passing, I dont know if our treatment was because she didnt like the way we looked, the color of our skin, or because of the way we spoke, but it was definitely made clear to me that this woman holds prejudice in her heart and I do not feel that this is a business I would want to deal with ever again.
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Malissa Cook
Gallery Furniture has never been anything but amazing with exceptional customer service when I am in store and having items delivered. My wife and I have always been treated the same as any other individual who has walked into the store while we were there. Im sad to read the negative review below as I feel as if he is looking for a quick way to turn an inconvenience into a discriminatory issue. I dont live close to galley furniture but they have always delivered to us. Great job gallery furniture sometimes you just cant please people!
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Andrea McEliece
Im a long time customer of Gallery Furniture and have always received the very best service. All of the staff is friendly, knowledgeable and eager to help! Their prices are phenomenal and cant be beat! They have a variety of furniture styles to meet anyones taste! Family owned and operated. I highly recommend this company to everyone I know. Dont forget, ask for Donna!
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Rhonda Parson
My husband and I shopped at all the major dealers for furniture, found a set at Ashley we really liked...we decided not to buy it right then, we wanted to look at Gallery and we were so glad we did, they had the same Ashley brand and for 1/2 the price....we love our new bedroom, thanks Gallery!
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Jesse Bridgewater
Easily the best experience Ive had furniture shopping. Great people who offer outstanding customer service and quality products for a very reasonable price. Would recommend this place to anybody and everybody!
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Kandic Lee
By far the best shopping experience we have ever had. We came in with this crazy idea that was hard to be delivered and they nailed it with a smile and great price. Love this place.
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Cyndel Dorsey
Donna is absolutely AMAZING! Shes super sweet & gave us such a great deal! Plus, she spent time with my kids & let my 4 year sit with her as she wrote us up.
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Chris Moody
Shopped in Atlanta all day came home to find exactly what we were looking for. Will be buying much more. Great service and easy fast delivery.
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Michele Campbell
Great service and staff is always friendly , will be buying more down there real soon
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Keith Dylan
Asked for the Wolf Man. Was told he died. Two stars. :(
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Christy Sells
Love the bunkbed set i got for my girls so cute
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A Private User
price was reasonable. friendly service
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Diane Flynt
Great staff, good deals