Twice New Consignments

Category:	Consignment Shop
Address:	1022 W Silver Lake Rd, Fenton, MI 48430, USA
Phone:	+1 810-629-4122
Site:	twicenew.shoprw.com
Rating:	3.9
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM

Location

Photos 26

Reviews 14

Jason Harley

My family would often stop in and see what new items that came into Twice New. On July 2 we stopped in looking for a sectional couch but found a very nice table and chairs that was going down to the last mark down on July 4th. I ask one of the workers there given that they are closed on the 4th if we could get the price markdown on the 3rd which she said we could given the next markdown was on the 4th and they were closed. At that time we went home took out our old table and chairs arranged friends to come over on the 3rd to help with moving the new table set in. When we arrived to pick up the table on the 3rd we were told they couldnt honor the price we were promised yesterday and was told sorry that one of there employees said they could do this. They offered the 10% discount that was running store wide but that still was $80 more than we were told we could buy it for the day prior. I can think of many ways they could of had good customer service given the error was on stores part but the owner didnt even try to think out of the box. I know we will never step foot into this store again and recommend the dozen other consignment shops within a 10-miler radius.

Susie Knappenberger

I have bought several great things from this shop BUT unfortunately Ive had a couple really bad experiences too. I think it all boils down to the owner. One recent experience is: they had 2 chairs made of pine with bright blue cushions (remember them), they were there for months (not super comfortable to sit in but could be fixed). We waited for the last markdown and tried to put them on hold the evening before the markdown, naturally their policy wouldnt let us (which is understandable). I arrived the next morning and was the first person in the store. The chairs still had the tags on them, I told owner I wanted to buy them, she said that they were sold already and I said how is that possible Im the first person here. She tells me someone purchased them over the phone last night and she forgot to take the tags off. I think that was a big fat lie. They have sat there for 3 months and someone decided to pay the extra $80 that the next day markdown would have netted them. Baloney!! She sold them to someone without them being there. She makes the policy and breaks them too.

Sandra Wenger

Wonderful place to browse, shop, and buy!! Beautiful store filled with lots of quality merchandise ready to use in your home.....friendly service.....a new store each time you shop!! A must visit when in Fenton. Delightful shopping experience!

Jason Stum

Love this consignment shop. Always fun to look around and search for treasures you didnt know you needed. Everyone is really nice and so is the dog thats usually hanging around.

Jan Taylor

Best place in Fenton to take your items to sell;) From the owner to all her employees ...friendly and helpful...

Lisa Smith

NOT a good selling experience at all! I would NEVER recommend taking your clothing here to sell!

Diane Craine

They have a lot of nice used furniture. Always eager to help you with questions.

Linda Moore

They have berg good merchandise and excellent prices. Staff is friendly too.

Brian Slavens

Great store with lots of selection. Good location and a must do in Fenton.

Noelle Shaker

I called there lady was very rude and hung up on me!!!!