JCPenney Furniture Outlet
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| Category: | Furniture Store |
| Address: | 5400 Frontage Rd, Forest Park, GA 30297, USA |
| Phone: | +1 404-362-6730 |
| Site: | jcpenney.com |
| Rating: | 3.9 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–6PM |
Location
JCPenney Furniture Outlet: A Comprehensive Review Analysis
JCPenney Furniture Outlet is a furniture store located at 5400 Frontage Rd, Forest Park, GA 30297, USA. The store has a rating of 3.9 and operates between 10 AM to 6 PM on most days. This article aims to provide an in-depth analysis of the store based on customer reviews.
Quality of Service
Positive Feedback: Many customers praised the store for its cleanliness and well-organized layout. The staff was also commended for their friendly and helpful service.
Negative Feedback: Some reviews mentioned that the store seemed almost deserted and that it took a while to get unloaded.
Availability
Positive Feedback: The store was noted for its large showroom, primarily consisting of sofas and love seats.
Negative Feedback: A few customers pointed out that there was hardly any merchandise left for sale when they visited.
Pricing
Positive Feedback: Customers found the prices to be very good, especially during holidays when the store offers a 25% discount on everything.
Negative Feedback: Some customers felt that the prices were high for the quality of furniture offered.
Products or Services
Positive Feedback: The store offers a wide range of furniture, including sofas, love seats, and other upholstery. Special orders and floor samples are also available.
Negative Feedback: A couple of reviews mentioned that the store had a low quantity of furniture and that the selection could be better.
Staff
Positive Feedback: The staff was frequently described as friendly, helpful, and willing to go above and beyond to ensure customer satisfaction.
Negative Feedback: There were no significant negative comments about the staff.
Location
Positive Feedback: The store is easy to get in and out of, according to some reviews.
Negative Feedback: A few customers mentioned that the store would benefit from better signage, particularly for shipping and receiving.
Additional Observations
Weekend Traffic: The store is overrun on weekends, and employees struggle to keep up.
Cleanliness: The warehouse is very clean, which was appreciated by several customers.
Customer Sentiments
Positive Sentiments: Customers generally love the furniture selection and find the staff to be amazing.
Negative Sentiments: Some customers find the place to be dying and on the way out.
By analyzing customer reviews, it's clear that JCPenney Furniture Outlet has both strengths and areas for improvement. The store excels in customer service but could improve its product availability and pricing strategy.
Photos 65
Reviews 51
LA
Larry Johnson
Ive been going there probably since it became an outlet store (and my wife and I are going there this afternoon. Very good prices and I usually make it a point to get there on those holidays when they offer 25% off everything. I love the store. The only downside is that since its an outlet store, you have to work at finding what you want. It is arranged in sections, but more like sections in a warehouse than like most other clothing stores.
TE
Teri Bauer
Transformation! Stopped going here 5 years ago. Twas dumpy, messy and uncomfortable. Now Im thrilled--back to great prices on great clothes and good linen-sheet prices. Cleaned up their act and pride in the JC Penney name.
SA
Samuel Garcia
I would give more stars but this place is basically abandoned...I didnt pick up an awesome gazebo here for only 150 bucks. Service was friendly. 3 stars because there was hardly any merchandise left for sale when we went
KE
Kenneth Guider
This outlet has a huge showroom, consisting mostly of sofas and love seats. They have quite an assortment, many of them ranging from $300-$400. They claim these sofas have a regular price of $1500-$2000.
FI
Fireman McDaniel
JcPennys store was very clean which made things very easy to locate. They were properly staffed, so that there were always employees around that were willing to help with great customer service.
AN
Ann Ladenberger
Great deals on decent furniture, especially upholstery. Its new stuff, apparently special orders that people decided they didnt want or floor samples.
ST
Stephen Echard
This place almost looks deserted in till you go around back. It can take awhile to get unloaded but its not the worst place Ive seen.
AN
Angela Steele
They have a large selection of items. Just may not be exactly what you are looking for. You can find some great deals of furniture.
AM
Amber Maull
The place would be better if there was proper signage where folks can see it on the property. (i.e. Shipping/receiving office)
TR
Travis Williams
Had never been there in my 13 years here but I am now the biggest fan of the outlet. Clean, great prices and value.
OM
Omega Solaris
Amazing staff very friendly and helpful they went above and beyond to make sure I was satisfied.
PA
Pamela Lyons
Sad to see the retail store closed, but thank you so much for keeping the furniture outlet!
WA
Warren Jones
Over run on the weekend. Employees cant keep up. Trash littered throughout the grounds.
CA
Carlos Shores
Looking for awesome furniture? Best place by far with out getting your pockets taken!
YA
Yalia Sanoja
Buenos precios
PA
Panasyuk Family
Large space. Low quantity of furniture. Prices are not low
A
A Private User
The employers are awesome!!!! And very good quality clothes
MI
Mimie J.
Most rascist people to work for at this company.
LA
Laura Sherwood
Easy to get in and out of. Ppl were nice.
DE
DeAundre Graham
high prices but good quality furniture.
AL
Albert Hammonds
Ive shopped thir many of times its okay
NG
Nghiem V
Got some nice selection of clothing.
B
B Beasley
Cheeply made over priced furniture
TH
Thomas Ivie
In and out very quickly here..
JE
Jennifer worthington
The people are very nice there
KI
Kieran Woodruff
Nice place lots of furniture
BR
Brittany Sanchez
Went and its a warehouse wth?
DO
Donatien M. Cicura
It is dying. On the way out.
MO
Moe Williams
Love the furniture selection
AQ
Aquannus Morrison
The warehouse is very clean
MZ
Mz.G- 4-Life-1-Love
Lov All there things...
TH
Thomas Harper
Security is the worst
WI
william may
Just furniture here
NA
Nathaniel Turner
Love working. Here
RA
racion h
Not much available.
SH
Shaun Charlery
Good place to shop.
A
A Greene
Cant be the prices!
IS
Isis Mack
Nice place to work
RY
Ryan Drummond
Nothing much there
RI
Rider Westerberg
Good selection.
WI
William C Halley Jr
Delivery there
PL
plies johnson
Our of business
DO
douglas thrasher
Awesome deals
QU
Quinton Glass
Quick and fast
SK
skipp money
Fair pricing
MI
milton mccarthney
Too much $$$
DO
Douglas Thrasher
Great deals
DA
Daniel Billings
Very rude
BR
Bryant Nalls
Business
KR
Krisha Shah
Closing
CH
Chelsea Dodson
Rude!!!
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