Category: | Appliance Store |
Address: | 921 Hillcrest Pkwy, Dublin, GA 31021, USA |
Phone: | +1 478-272-3600 |
Site: | searshometownstores.com |
Rating: | 3 |
Working: | 9AM–4PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 1–6PM |
KY
Kyle Wells
We recently bought a washer and dryer from Sears. And the experience was less that enjoyable. They told us about the delivery set up and haul off price they had and I was excited about it, even though I could pick it up and install it myself. My excitement was due to the washer I was getting rid of was extremely heavy. The next day we get a call from Sears wanting to postpone the delivery which would not work for us so they had it delivered late on a Friday by a man that doesnt work for Sears. The dryer upon arrival had scratches and chips out of the paint due to being in the back on this mans truck not in a box. Long story short I ended up having to install my own washer and dryer and had to haul them both off because the man was not equipped to take off our old washer and dryer. When we called to get a price adjustment on the $80 fee for delivery installation and take off we were told that the other things were complimentary and there was nothing they could do. I do not recommend using Sears for your appliance needs due to the un professionalism and poor customer service.
MR
Mrs. Patricia Jackson
Saw a Range Product on-line on Shop your way Rewards and Sears Product, Iwent to our local Sears Store and looked around to see if they had this Product in their Store for this price I didnt see it, so I enquired if they could get this Range for me. The sales person checked and said Yes, and that He could order it online and have it in store to pick-up on Friday. Just as the Sales person said. I picked up my product on Friday and got it for a Great Price. I have shared this Experience with friends and Family of Sears Quality Service and Great Value. THANKS ANDY FOR YOUR HELP. Mrs. P Jackson
RO
Roe Reynolds
This has to be the worst shopping experience I have had in a long time. I bought a brand new refrigerator from here and once I paid them I havent heard from them at all. They didnt call to set up a delivery. The driver was just sitting in my driveway blowing the horn. They pulled my old refrigerator out by hand after I told them not to and ripped my flooring and hit and broke a cabinet. Delivery guy was rude and bland and they also charge an extra 100 dollars for delivery when the corporate stores give free delivery. Never again will I step in there!
RO
Roy Scaggs
The lady there was knowledgeable and helpful unlike how big super stores can be. Price was cheaper than Home Depot. Good experience overall.