Verizon Authorized Retailer, TCC

Category:	Cell Phone Store
Address:	139 OH-3, Sunbury, OH 43074, USA
Phone:	+1 740-965-8300
Site:	rxpwireless.com
Rating:	4.8

Location

Photos 25

Reviews 29

charles prichard

Hello Folks. This evening I made a serious error in deleting all of my phone contacts from my Samsung Galaxy 5 note (I thought I was deleting my recent calls). I called TCC Sunbury for advice on how to recover this lost data. The technician who answered the phone said In this instance I would have to go to the " Cloud " and download all my data from my phone. Even though the data was deleted, and I had never been to the Cloud, he knew that a full data dump would pull ALL data from my phone, whether deleted or not. Performing a reload from the Cloud, I was able to retrieve all the data I thought I had erased. The Technicians expertise saved me a tremendous amount of time, and saved me the lost resources I would never have been able to retrieve. From now on, TCC Sunbury will be my one stop Cell shop. CJ Prichard

Deanna Balazs

You must shop with caution. You must read word for word everything that you sign. This store does not back its employees. If an employee makes a mistake, it is the fault of the customer. They are very sneaky with bait and switch. The wait times for service to be waited on is on average an hour, so plan your shopping time wisely. This store is not a corporate store. Be sure to do business with a Verizon corporate store only so if you do have a concern, you would be taken care of. This store cares about itself, not the customer.

Tara Boyer

I visited the Sunbury Verizon store to have my sons phone activated for the 1st time, to upgrade mine, and price tablets. I had been speaking with the store manager, Chris, a few days prior to visiting the store trying to figure out what to get, do, and when we could meet...not only did Chris stay way over his shift to help us but he was patient, knowledgeable, polite, and he still had a 1hour 10minute drive home after us leaving the store. If you visit this store ask for Chris, the manager, he was excellent!!!

Carin Slayton

I would like to praise Christine I came in today with a broken phone a password I couldnt remember and all my whole life on my old phone that wasnt working anymore and Christine was able to get my new phone up and operational and we had everything restored and help me patiently remember my old password thank you so much Verizon for restoring my life and thank you to Christine who restored my life

Ben Sarap

Chris was excellent to work with. He provided a great deal of information that was useful to me. He not only provided what I asked, but also an education on various options available to me. Chris was also open, personable, and enjoyable to talk with. He spent maybe 2-3 hours with me making sure my needs were met. An overall positive experience.

Birdie Allen

The guy who helped me, was amazing it is my first phone and he helped me pick it out with details on why I should pick this phone. He also helped me understand what my bill will be and why it will be that much. He made getting a new phone very easy and simple and I appreciate his kindness and helpfulness!

Ashley Hornbaker

Very helpful guys in the store. Went to ask a question about an unlocked iPhone 6, whose previous carrier was Verizon, and they were able to verify the phone was usable, even when I was unsure who my carrier would be. Knowledgeable and helpful. Thanks!

kevin hardy

5/3/17 - lost my phone, stop Verizon Sunbury oh, spoke to Christopher A. Within minutes he had me a new phone. He was able to to restore my phone with contacts, email, photos etc. I was in and out in a short period of time. Very satisfied. Kevin Hardy

b kwd

I have refused this store but I I came in to up date pricing and bought a tablet and phone. I have had many times been sold wrong and just stopped in for pricing . Liked criss and bought from him I liked the service

Carolanne Clever

Stopped in for a car charging cord and they graciously helped me remove an unwanted application that was draining my battery at no charge. They also showed me how to use my phone and how to send pictures.

Brenda R Veltre

I came into store to buy a new phone. I had a good experience. Everything was explained very well. I would recommend this store to others. I felt that sales rep was sincere and knew his job very well.

Yvonne Wilt

Chris at the Sunbury store was very nice and very informative about all the products and services Verizon has to offer. He helped me lower the cost of my plan and still got two new phones.

Beverly Griffith

The Manager, Chris Sass, gave exceptional service. I had an issue and he went out of his way to resolve it. He was patient and knowledgeable. I highly recommend this Verizon store!

Cynthia Collmar Obrien

Chris did a great job and I decided to stay with Verizon after 17 years. He gave me a great deal and I am so glad this store is now the best, no need to drive any further.

Wendell Yoakam

Always stop in to ask questions and enjoying each of these guys. They help me learn more and more each time. Thanks guys! I recommend coming here. Under new management.

Judith Noice

Came into the store with questions and had a great experience! Under new management and they answered all my questions. I would refer anything in here to see Chris.

Doug bartlett

Chris was very helpful. I came in with questions about the phone I got 2 months ago, a printer problem, and interest in a tablet. Chris set me up on all fronts.

Dennis Cantrell

Went to my first smart phone and enjoyed my experience here. Under new management. I would recommend this place to friends, the customer service sets them apart.

Cody Conley

The staff was extremely considerate and understanding. They were extremely helpful and answered all of my questions and got me taken care of quickly and swiftly.

Dan Curtis

I came into the Sunbury still work today and I had a great experience for me. Chris helped me with everything that I needed and I recommend coming here.

Rosalee Mahon

We had a good experience in the store today the manager was very good explaining the product and talked me into signing a two-year contract good job

Candace Mccracken

I stopped by with a memory card problem and management was very helpful. New manager now offers full service which they didnt before. Very happy.

Christopher Hankins

Verizon personal is the best they help me out with a on going problem i could not solve. They are number one out of any carriers i have tryed.

Connie Corrova

I stopped with a few questions and Chris answered all my questions. He clearly ecplained and showed me a few extras as well. Id give him a A+ !

Ruth Fishero

My Facebook wasnt working and they helpped me set it up! I had a good experience and recommend people comming here! Under new management.

Laura Hylton

Everything was so wonderful! Nathan was so helpful and explained each detail. All questions were answered and it was a smooth process!