Category: | Office Supply Store |
Address: | 13013 Seminole Blvd, Largo, FL 33778, USA |
Phone: | +1 727-559-0000 |
Site: | storelocator.staples.com |
Rating: | 3.2 |
Working: | 10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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Rob DeSantis
I last shopped in this store 6-7 years ago. (The print shop mistakenly quoted me a price for post cards at the business card price and reneged on their quote. The inexperienced 21 year old store manager came out and could have made my day by offering a 10% discount in good faith. She could have cared less about my business.) Today I went in to find office supplies made in the USA only because Office Depot doesnt have any. ( folders and 3 ring book binders) An associate finally came over to help me and when I said I want USA only she snickered and instead of spending time with me like Office Depot at least had the professionalism to do, she walked away and said "good luck" !!! Wake up Largo, buy American, (their products are from Mexico and China) dont shop here. Stop being lazy and oblivious. Demand USA products to the manager. In my opinion this company like many others hires people who think theyre cool and who may appear to look cool, but in the end they are clueless to what cool is and most importantly to what professionalism and quality customer service requires.Professionalism TRUMPS cool.
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Enid Nieves Cruz
Each time I have been to this "worlds super store" I have not found anything I have needed. I think between Walmart and the Dollar Store I was able to find everything I needed at a cheaper price. I am very dissapointed that staples is no longer the one stop shop. The employees are friendly, however, will not offer help until they are asked, even though you are running around looking crazy. Store is definitely not user friendly (isle signs, would truly be awesome) and its almost like its too small for what they do have and too big for the slim pickings. They carry every color of regular sized printing paper but they have no selections of the random ones like the A4. Office furniture, even though you have to build it yourself, yup can only be found on the online store. Cant find anything..... yup you will be referred to go to the online store kiosk. Listen, if I am in the store at that moment is because I most likely need an item like in that instant. Even if its a few things, you may need to bring some things from the "online" superstore. I am not even bothering anymore.
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Brian Lott
Teresa is absolutely correct the service in this store is terrible I would have rated them a zero if it where an option. My last visit to this store yielded an almost identical negative result. I was there today trying to copy a one page two side legal form that I needed for a meeting I was on my way to. The copier was all to happy to take my money but did not produce a usable copy when I asked Criss who was working in the copy department for help he told me it would be at least a half hour wait for one correct copy. I ask for a refund and he said where is your receipt my bad I didnt get one not realizing it would be such a big deal to get one copy. I will not make the mistake of ever setting foot in any Staples store ever again . Way to go Criss I own a 12 location business and spend about 20K a year on office supplies. PS. I was the only one in line at the service desk. Update the $2.00 came out of my account the same day I left there with no copy. Thanks for nothing Criss you are worthless.
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Doug Jane
Run ! DO NOT participate in their complementary, computer tune-up offer. It is a duplicitous and dishonest way to take your money. I gave them my machine a almost new little used laptop . When I call two weeks later (still not ready) the service tech said he just got to my machine on the bench, and it needed $150.00 worth of service - THEN he asked me for the password, to get into the machine. How did he know what it needed even BEFORE he even turned the machine on. IT IS A SCAM ! to take you money. Spoke to a couple of others at the cStaples counter in Largo FLa. who overheard my questions and ALL said the similar SCAM done to them.. ALL their machines needed $150,00 worth of service coming from the free Staples tune up. Run Run away from this Lago Fla Staples, they are crooks !!!!
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Brent Lataille
I recently purchased a fax machine from this location because I thought mine was broken. Come to find out it ended up being my cable modem. My current fax machine was fine. I went to return the new fax machine after Spectrum diagnosed and fixed my problem... unfortunately this put me last the 14 day return and even with a receipt it defaults to the lowest price this machine was ever sold for. Unbelievably so... it was $4.50. Although on there shelf and my receipt it was 21.99. Staples customer service and morals are a joke. I will NEVER be purchasing so much as a sheet of paper from this store. I would warn any customer to pay attention to the undisclosed policies of this business because they are definitely not looking out for there customers best interest. Brent
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Joshua Barber
Most of the employees here are good. They are likable and extremely helpful. But lets talk a minute about the "copy service manager". He is an extremely rude individual who does not listen to logic or reason and spouts endless jargon about "copyright" that clearly knows nothing about. When literally no image on your projects could possibly construed as being copyright infringement, you have to raise an eyebrow. Especially when he tries to reason that copyright law is "black and white" and "maybe [I] can go find another printer who will willingly break copyright laws", even though nothing in my project could possibly be seen (even by squinting) to break any law or copyright. 0/10, would never want to deal with that pompous individual ever again.
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Tj Daniels
Terrible service. Totally apathetic employees. I have been on hold today OVER 10 MINUTES just to get SOMEONE to answer the flipping phone. Called another store in Clearwater, same results. Staples basically sucks. Their prices are not great and limited product selection. Combine that with lousy customer service and I dont know how they stay in business. Definitely shopping elsewhere.
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CRXPhil
Terrible. I went into the store twice a week for almost a month and never had any 8.5 x 14 paper of any brand. Plenty of empty spaces on the shelves. If you want 8.5 x 11 your in luck. There is so much of it they stack the cases by the front door. Also, they place empty boxes of non-paper items on the shelves so the shelves look full ALTHOUGH there are none in stock.
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Simon Larkay
Their Print Desk simply put "sucks" The guy could not be bothered to figure a way to make the stamp program work. In the end he had the nerves to say that we are bothering them so that they cannot help the other customers. What are we? second hand customers? You lost a print order of $300, but why would you care. Plenty of schmucks out there to enter your store.
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Michael G
Nice selection of pretty much everything here. They have tons of tablets and computers. I recommend browsing the stores selection of what ever youre looking for online before coming to the store. Staples also has free WiFi! They just recently started to carry Apple accessories. Unlike other Staples, there are never long lines here.