Category: | Office Supply Store |
Address: | 2321 Taylor Park Dr, Reynoldsburg, OH 43068, USA |
Phone: | +1 614-866-1332 |
Site: | storelocator.staples.com |
Rating: | 3.2 |
Working: | 10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM |
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Veronica Billingsley
Ordered business cards on Monday....advertising says they will be done within 24 hours for pickup but my email said "ready by 8:57PM" the next day. Tried to call on Wednesday to see if they were ready but couldnt get through and sat on hold forever. I had to stop in anyhow to grab a few things but the line was so long for people who actually needed help with printing and they only had one guy working that area and since I had already paid for it I asked if someone could just see if they were ready but I was told I had to go up there and stand in that line with my baby and toddler. I tried but it was so long so I decided to just go check out and then come back might I add while I shopped I was asked repeatedly if I needed anything and not because they were being friendly, I felt like I was being watched like a hawk...maybe they have shoplifting problems?? Super annoying. Anyways had to leave without my cards. Called again today (Thursday) and the guys apologized and said they werent done, even said that he was surprised because I placed the order two days ago and THEN told me they were out of business card paper. Long story short I have to go to Easton to get them whenever they are done (they are supposed to call me) and I need them for an event on Saturday so today and tomorrow are the only days I can get them. Update: Called Easton to get my business cards and the Reynoldsburg location forgot to send them in. NEVER GOING HERE FOR ANYTHING EVER AGAIN.
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Amanda Lee
If you live in the Reynoldsburg/Pickerington area and need something printed, make the extra trip up to Easton to Office Max. When I went in to pick up my print job I had submitted online, the clerk wasnt friendly - she could clearly see that I had picked up a book from the bin outside the store and didnt offer to let me pay for it as well. Then I tried to use the paper cutter near the print desk to cut my job I had just paid for, but the blade was so dull it tore my paper. When I asked the clerk if there was another paper cutter I could use, she responded "No. I know I need to order a new blade for that one." She then turned back to what she was doing. For a store that SELLS paper cutters, I didnt think it should be an issue to replace it. So Im stuck with one ruined part of my project and the rest to cut by hand.
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Emory Carsey
Print shop is a joke. I am the first person in line waiting for the attendant to finish up with someone and ask her to print an image out for me. She said I have to go online and order the print on there. Then she goes to the next customer and completely stops helping me. I get passed around 4 times before I got tired of trying to order my print, which I chose the wrong paper and I cant create an account on my phone to order the print! Then says you can use our computer for $.30 a min and upload it to another customers hard drive. Complete waste of 15 mins.
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Linnette Johnson
What a waste of my time!!! Was told that it will take an hr and a half to print out 100 copies. I wait to get them. Go to the counter and they still arnt done! I "watched" them print my flyers out... It took 3 minutes! Never going back! Horrible customer service and when I told the cashier all I got was lame excuses! Ive worked in printing before... This is NOT how it works! Never going back there!!!
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Morgan Ray
I try to use fedex office whenever I can but was forced to go to staples and they proved me right time after time with their poor and slow service unwillingness to help. Just because you have self serve doesnt mean that you can stand there and do nothing than look annoyed when someone asks a question. Go to fedex less hassle and the machines are more user friendly
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Josh Staley
Rude... I am a pretty tolerant person but I asked for a price match and then the nice faces peeled away. The associate kept looking up a different item then I was trying to purchase and raving how they were $100 dollars cheaper when obviously it was the wrong item. Wont be back.
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Camille
This is my favorite Staples location in the columbus area! Ive gone to several others where the staff is just not as good as they are here. Ive had both my wedding and baby shower invitations printed here and they turned out exactly how I wanted. :-)
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Christopher Cowlin
The staff is always friendly and helpful. I print all our agencys marketing materials with this Staples Print department. They do a great job and the price is very fair. Michelle and her team to a great job.
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john miller
They are always helpful. They price check for me and saved me a bunch money.
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Stephanie K.
I wandered around for a while before I found an associate to help.
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Raynita McGowan
Great customer service and deals