The UPS Store

Category:	Shipping and Mailing Service
Address:	2450 Galleria Pkwy, Atlanta, GA 30339, USA
Phone:	+1 770-303-3102
Site:	theupsstorelocal.com
Rating:	1.4
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 9AM–3PM Closed

Location

Photos 6

Reviews 11

Trent Williamson

Very poor experience with this UPS location. Inconvenient for anyone but guests staying in the hotel. Parked my car and carried my packages upstairs where the very unhelpful staff, who never lifted their eyes from their cell phones, told me I would be charged an additional fee to ship my packages from this location. The charge would be in addition to the amount Im already paying to ship with UPS. I had never heard of this before so I did not use them to ship. Would give them zero stars if it would let me.

ddavuluri1

This place is located INSIDE the hotel and its very small. Its meant for the business folk in that area. Very inconvenient if youre not someone whos working in the building. We were told that to ship a package they would charge us some fee that a regular UPS normally wouldnt. We ended up having to wait on shipping our package for the next day, when we could go to another UPS. Once again, its really inconvenient since its located inside the hotel but its also meant for people in the building.

Ty A.

Worker lady who helped me was somewhat rude, not very polite and had an attitude. Her greeting was "yes, do you need anything" with an attitude. Of course I need something, otherwise, I wouldnt be there. And is that how you greet your customers? Message to the owner if you even bother to read this: Please hire professional, polite people who can do the job. Im doing you a favor by giving you business, not the other way around! I could easily go somewhere else, and next time, I will.

Ryan Wilfer

Second floor inside hotel. When I called months in advance booking a show I was told there was no charge if we had prepaid labels. On the spot we were charged $140 handling by weight, and told our labels only paid shipping. And they could do this because it is a franchise. Felt lied to extorted, I was told I should have known, it didnt matter what I was told over the phone.

Danish Chagani

Avoid this UPS if you can. Dropped off a PREPAID package and was charged a bogus $5 handling fee. This fee is a drummed up charge by this franchised location and not UPS themselves. Dishonest establishments like this make me sick. Will think twice before using UPS all together next time.

Charlie Morn

Ill confirm the other reviews here--went to drop off a package with a preprinted label, and they told me itd be an extra $10 to ship, and that they couldnt ship USPS packages. I thought itd be a nice location near work, but instead its something Ill avoid.

Ben Traylor

Specialty store. I took my package here and they told me it was $10 extra to ship bc theyre a specialty ups store inside the Hotel. Wish I had known that when I googled them to find the nearest store to my location.

Zenobia Godschalk

This location is not a real UPS store. It is in the Renaissance hotel and parking is terrible. They charge an additional fee (basically twice the shipping fee) to actually mail anything.

David Mohr

They put in the wrong tracking info and never picked up the phone once during the many times called for clairification on the shipment.

Chasity Baldwin

Great customer service, friendly helpful faces, and effortless process :-)

Dustin Tanner

Not a legit UPS store. Theyre a reseller that charges fees on top of UPS