Shalimar Custom Jewelers

Category:	Jeweler
Address:	255 Westshore Plaza C-17, Tampa, FL 33609, USA
Phone:	+1 813-282-1333
Site:	shalimarfinejewelers.com
Rating:	4.2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 27

Reviews 5

Christine M Appleyard

Working with Shalimar Custom Jewelers has been nothing but a pleasure. My son is planning on getting engaged. Having a family diamond, he needed only the perfect mount. Having no time, working two jobs, he decided to buy online. Turns out, most online jewelers will not sell mounts only, one has to purchase both diamond and setting together. He finally found the mount he wanted on the site of a national jewelry retailer and got the setting. The next hurdle was having the stone set and the ring sized...without having to leave it. Having had a precious stone switched by a well known Boston jeweler, I was not willing to let the diamond out of my sight. A friend said, Look at the Westshore Plaza, there is a jeweler there that does the work on premises. I checked out the mall website and Shalimar advertised, sales, repair and specifically to my need, stone setting. I emailed and to my surprise, received an answer immediately, that yes, we could watch the ring be set and sized right through the window. A lovely young woman, Jayshree, emailed me back and forth as I, always leery of jewelers, reiterated what I wanted, the prices she quoted, which by the way, were more than reasonable, and today, we brought home a beautiful ring for my son to give to his girlfriend. Jayshree was immediate and personable in her communication; in person, she was just as congenial, genuine and accommodating. In fact, every person in that store was friendly and accommodating, including the gentleman who actually did the work. We watched him through the entire process, he even weighed the diamond and checked the cut, as the only appraisals I have were when it was in the setting. My advice to my son and soon to be fiancee will be to go back to Shalimar for their wedding bands. Personally, I have multiple lose gemstones needing to be set and gifted to my children. As far as I am concerned, I will only be using Shalimar for this and any jewelry repairs in the future.

william hernandez

Purchased a charm here a couple months back it fell apart within the first month of having it,Ive only wore it a handful of times so theres no way this should be happening I took it back they fixed it with no problem and did a terrible job so I left it there for them to fix it properly because there was glue every where,they realized who ever fixed it did a poor job so they apologized and offered to fix it right the 2nd time I left it there for over 2 weeks and never received a phone call so I decided to pop up because I was already doing some shopping at the mall and when I arrived they told me the charm was completed, it looked better then before but I can tell it was going to fall apart again the guy assured me that Shalimar stands by there work and if there was a problem to bring it back and they will take care of it so I left....later on that day the charm fell apart again so I called the store immediately I asked them what can we do to resolve this issue and he said bring it back they will fix I offered the store to let me take it somewhere else to fix it and I will bring them a receipt and they can reimburse me because Im not sure the guy repairing the charm is not so great at repairing jewelry, he said no bring it back, so I will be returning for my 4th visit and hopefully it works out but I feel the store should have some empathy towards the customer I dont even live in Tampa and Im traveling over an hour one way and I have already been here multiple times I have purchased other pieces here but after this never again

A Private User

My husband purchased a $75 rhodium chain from Shalimar Jewelers for me for Valentines Day. I am pregnant and the chain was to be used to hold my wedding band around my neck until after the baby is born and the swelling in my hands goes down. He found the perfect chain, seemed strong and was easy to put on. Well, at the beginning of March (just over the 30 day exchange policy...though I am not sure it would have made a difference) the clasp on the necklace completely broke. We thought it wouldnt be a big deal to replace the clasp or fix the necklace since the receipt says, "Lifetime Guarantee." Well, when we got the store to see what our options were, the sales lady had a complete attitude and said that our only option would be to buy another clasp. Okay, fine. How much? $35!!!!! She wanted to charge us half the price of the stupid necklace just to replace the poorly manufactured clasp with another poorly manufactured clasp! I asked her why it was so expensive and she said it was white gold. I asked her if she had it in silver. Conveniently, they only had a giant clasp in the silver which would have cost $10, but it would have looked ridiculous. The salesman who originally sold us the necklace completely fooled us into thinking that this was high quality jewelry...obviously we were scammed. Do not go to Shalimar Jewelry and have the same experience we had.

Melissa Miller

I first stumbled upon Shalimar when I needed to have the posts on my diamond earrings shortened. I went to 3 well known jewelry stores in the mall...one of which seemed to have no idea what I was talking about. The other two said they could do it but they would need to send my earrings offsite and would charge me $100+. I walked past Shalimar and spotted Rishi at the counter. I asked him how long it would take his jeweler and he told me he could do it right then if I could wait 15 minutes. On top of that, he charged me less than half of what I was quoted by the other jewelers. I have taken several other pieces of jewelry to Rishi for repair/maintenance since that day. His onsite jeweler really knows his stuff. Recently my boyfriend had Rishi build a ring for me. No matter what you are looking for, I would be shocked if Shalimar couldnt get it or design it for you. Besides whats in their jewelry cases, they have stacks of books you can look through to find exactly what you want. Rishi and his staff are super friendly and professional! Its also a no pressure environment. They truly just want to give you a great product at a great price and make a customer for life. I would, and have, recommended Shalimar to anyone looking for a quality piece of jewelry!!

Pedro Lopez

I went here looking for a engagement ring for my girlfriend. I met Rishi and he gave me all beautiful options but when i said I wanted something different he showed me this beautiful yellow diamond ring. He worked with me and helped me custom design a ring just for my girlfriend. Also he gave me an incredible price for it. I promised him i would return for my wedding band and i did. Again he gave me a great deal and customized my ring to be an amazing peice of jewelry. I recommended him to my friend as well and made him a ring like I have never seen. The service was great and on top of that when my now wifes diamond got lost, not only did he replace if but he found her a bigger yellow diamond! In a year I have been here many times and bav purchased a gold dipped rose, a custom made yellow diamond engagement ring, a 6 Karat black diamond mens wedding ring, and brought friends over for their jewelry. I will not go shopping for rings anywhere else. I now live in Orlando and will make the trip any day so Rishi can take care any jewelry needs.