Category: | Jeweler |
Address: | 5335 Ehrlich Rd, Tampa, FL 33625, USA |
Phone: | +1 813-961-7321 |
Site: | ackermanjewelers.com |
Rating: | 4.8 |
Working: | Closed 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–5PM Closed |
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Jul Gaede
Just want to yell it from all the hilltops - Five stars just isnt enough to classify how high Ackerman Jewelers ranks. When we bought my engagement ring over 6 years ago, we went with Ackerman because I knew they were the best. Well worth the drive for the quality of service and products. Weve continued to use them anytime we need to pick something up and always receive the same caliber of service. So when my engagement ring disappeared, we of course asked our case to be assigned to Ackermans since we knew we could count on them to navigate the emotional challenge of replacing my ring. George was fantastic and quite the magician! He was able to set things up to pick out the exact ring I had, which was a great relief. I was on the fence about replacing my ring with the exact ring or trying to find the other ring that had been my husbands first choice 6 years before. Long complicated story on why it wasnt selected back then, but I wanted to honor his original choice. No easy task. After providing George as much information as I had and a picture of what it had kinda looked like, he was able to work with the Designer to find it. He arranged to have a sample so I could see it in person and compare it with my wedding band to make sure it would work. It worked beautifully! George also helped us with getting the right diamond. At the last minute, we threw another request in the mix to possibly consider upgrading. George was able to help with that too! Although we expected my ring in 3-4 weeks, it was ready in two which was a wonderful surprise, although when Ackermans is involved I should know to expect the unexpected! I highly recommend them to anyone whether you need an engagement ring, or earrings or watch or anything, they are ready to help regardless of budget. They will always be our preferred jeweler!
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Monica Faulkner
I had the best experience ever! My husband and I went to let them have a look at my wedding ring of 16 years that had been ruined the year before (in my eyes) by another jewelry store, so badly that I really wasnt wearing it anymore. My friend had gone to Ackerman and said they were wonderful. Well they were better than good, they were amazing! Dina (who knows her stuff by the way!) took a look at my ring and gave me many options that I never even knew existed. She really listened to me and understood the connection that I had with my wedding ring and that this was not an easy thing for me to decide what to do. She really put me at ease and made me comfortable and excited to "upgrade" my ring. Then once I decided what I wanted to do she brought over Michelle who was so sweet and patient. She showed me multiple options. I found a ring that was almost the updated version of my 16 year old ring that I had loved so dearly, so we decided to go for it. Here is the best part...it was our Anniversary that day and really I wasnt planning to get a ring, and so I figured it will take them a few days probably to get it all done. Nope Michelle said with a huge smile your ring will be ready for you to pick up TODAY. We dont want you to not have your wedding ring on your Anniversary. I was blown away! I could not believe it, when I came back later to pick it up they both were there to see the unveiling and so excited with me. I had to do everything in my power to not cry, it had been so long since I really was excited to wear my ring again. That meant so much to me they will never know. What I do know is I will never go any where else but here for my jewelry needs. You have a customer for life! They are truly world class.
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Cody Dawson
Ill start by saying that after having an awful experience at Jareds the previous day I was completely turned off to the idea of even looking at engagement rings. So I was slightly hesitant to come into Akerman today. I walked in already nervous and a little disheveled as I had just locked my keys in my car in this 100 degree heat all while I was juggling a hungry 5 month old. The entire staff was very welcoming and so helpful in trying to help solve my lock smith problem. Andrea stepped in right away and was immediately helpful. She was so patient and so kind throughout my whole visit. She stood in the heat with me outside while pop-a-lock retrieved my keys and held my child more than a few times while I attempted to get my life together (both of which she absolutely didnt have to do). She is not only extremely knowledgeable about the diamonds and metals but was so in tuned to what I needed as a potential buyer. She listened and helped me successfully pick out 3 pieces that I fell in love with over the course of my 3 hour visit. I was so pleasantly surprised with how different my experience was from one place to another and now have no doubt about where we will be purchasing my ring from. Just wanted to say thank you to your entire staff for being so patient and accommodating with my baby and I...considering the train wreck I was when I walked in. -Cody Dawson
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Charlin Ayson-Parrish
Ive been looking all over for the perfect wedding ring when I stumbled upon Ackerman Jewelers website. I ended up finding a really nice ring on their website, but before I had my husband buy it I wanted to see how it looked like on my finger. Unfortunately, the store didnt have the sample ring on hand, but Andrea was nice enough to order the sample ring so that I could try it on before making a decision. I never felt pressured to buy, and I was astonished to find out that I didnt have to pay a shipping fee for them to order a sample ring like other jewelry stores. Long story short, I ended up falling in love with the ring once I tried on the sample and decided to use my engagement ring diamond as the center stone for my wedding ring all thanks to Andreas recommendation. I highly recommend Ackerman Jewelers to anyone! If youre looking for someone who will take great care of you and do everything they can to find the perfect ring for you, just ask for Andrea :) She was a delight to work with! Thank you Ackerman Jewelers, George, & Andrea! **Update** Since I no longer had a diamond in my engagement ring I decided to have it turned into a plain wedding band. Thanks to George, it looks amazing! you cant even tell it used to be an engagement ring :)
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Gale Young
I am not a person to write reviews, but the service here was so spectacular over the years, I felt the need to write. I have been purchasing jewelry from Ackermans going on 15 years now...watches, necklaces, earrings, tanzanite, and finally a gorgeous diamond ring. I now live out of state but made a special trip back to Fl to visit Ackermans because they are knowledgeable, trustworthy, and helpful beyond any description. We thought we were going to have to have the ring made, and this is the place to go- they will design anything you want. They were patient, understanding and totally committed to finding or designing exactly what we wanted. When it came to selection of the diamonds, they were patient in describing our options and showing us exactly what fit within our budget, and concept. It is so refreshing to have a jeweler find you what you want rather than just make a sale. If you are looking for a jeweler you can trust, with great value as well, go talk to any of their employees. They are all knowledgeable, and friendly, and you will definitely get what you pay for and expect. Go ahead and shop elsewhere, but you cant beat Ackermans!