Category: | Cosmetics Store |
Address: | 106 St George St # G, St Augustine, FL 32084, USA |
Phone: | +1 904-806-1491 |
Site: | hickoryridgeorganics.net |
Rating: | 4 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–8PM 10AM–6PM |
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Juliana S
The worst customer service ever! I had placed 3 orders on line. The first one took over 2 weeks to receive. No one would return my emails and finally I had received it. I decided to give another shot and ordered again. It came in one week. Good! But my third order, which I have not received it yet, never came to me. They are quick to charge your credit card but to give you any update about your order, they are terrible! I had sent 2 emails asking about it and didnt get any response. I had called the phone number provided on the website and the lady was so rude! She said she has nothing to do with the on line orders and did nothing to help. I understand she couldnt help with the order but she didnt have to be so rude on the phone and cut me short. I just wanted to get in touch with someone to know what the status is. I cant believe they are being so neglective with someone that is supporting a local business and are so rude with someone that is just asking for a little help. I wanted to drive to the store and purchase the items myself since I live 40 minutes away but after the poor and rude customer service I received over the phone, I give up. Too bad. I was happy to support a local business.
AM
Amy Myers
When I lived in Saint Augustine, I shopped here at least once every couple of months. The staff was always pleasant - answering any questions that I had. They always had plenty of whatever I needed in stock. Every purchase I was given samples of different scents and selections. Overall, awesome store. We always took all of our visitors to this place and a few of them have ordered online since and had positive experiences. Fast forward a couple of years: my husband and I have always missed this place and swear we are going to order online but life has just gotten in the way. I finally got around to placing an online order last Friday (today is Wednesday) - a little something to go in my husbands Valentines Day gift. Because of the other Google reviewers comments - I placed my order early to make sure that I left plenty of time to receive it. I sent an email this morning to get an update on when it would be shipping and received a response within the hour. Great product, great people.
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Zachary Scott
Do not buy the shaving soap. I have shaved my head bald for years now and have never used a soap that did a worse job of it. Turns out shaving soap needs lanolin and this place cant provide that. Makes a good hand soap, but not what I paid for. Dry shaving is better than buying your shaving soap here. Pleasant enough cashier with no education how soap of ANY kind actually works as a cleaning, lubricating, hydroginating agent.
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Judy Barnett
Stopped in the store in St. Augustine when I was on vacation a couple of weeks ago. Purchased several soaps and the cocoa butter bar moisturizer. Have been very pleased with the quality of the soaps and the moisturizer. Use them daily. The woman who was in the shop was extremely pleasant and helpful. She also loaded me up with samples of soaps that I wanted to try before I bought them. Definitely recommend stopping in.
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Kristal
Great soaps, every time I go to St. Augustine I make sure to stop in and get some.
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George Spann
Always stop by here when in town
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Nilda Destouche
The real deal in Organic soap!