The UPS Store

Reviews 11

WA

Ward Blanchard II

What a sack of incompetence! Called up the store to inquire about my mailbox and the 1st. girl couldnt locate it. She puts on the manager?? named Greg and after several minutes he locates it. I asked why there was not a verification notice sent out with my address with box number. He says I had 1 form you did not sign. "Where did the form come from?I asked.He says ,"it was part of the info you signed and sent back". "did you examine the paperwork I sent back,you certainly read my credit info because you managed to charge my card"I said. "Yes" he said.Well why didnt you tell me then instead of 3 months later",I asked."Because it was in your mailbox and you nevered checked your mail".Again I asked "did you examine the paperwork when I sent it to you?" "Yes"He said, "Well why didnt you tell me then?" "Because its not that important"Greg says and around it went until me and my office manager could only laugh at this guy because we might as well get happy instead of getting upset. So we hurt poor Gregs feeling and he told his superiorer on us who called me sometime later to tell me he didnt want to do business with me so after talking to him I could see why the place is in such a mess.So I told him that my experience will be documented on review sites and he tells me he is going to write bad reviews for my company. "Why I said ,what service did we fail you on?"."Doesnt matter" he said" Im still going to write one".Im still laughing when I think of these guys. So if you want a good laugh,this is the place.But for important correspondence find a more professional franchise location.

---

LU

Lucy

The lady that helped me today was awesome! She could tell I was having a bad day and my daughter was being a typical six year old that was bored. She put my daughter to work as I was trying to find out my att account number to return their modem. My daughter was begging for bubble wrap and she told her she had to "work" for it. My daughter had a great experience for an ordinary trip to UPS. It really made my day to see this lady go out of her way so our experience would be a memorable one. At the end she rewarded my daughter with a little bit of bubble wrap. I will definitely be using this store again.

---

AL

Alex M

Buyer beware. They will try to scam your shipping price. Originally was told it would cost $37 to ship ground. When I asked them to just pack it for me and Ill ship through USPS, the clerk said, great news.. I was able to cut down the package size and shipping will only be $13. Why would you need to cut it down? The dimensions of the box were set already because it was your pre built box that I bought so you already knew the dimensions for the original quote buddy. Scam!!

---

MI

Michelle Thomas

Chick who works there with an accent and black hair didnt realize my package was going abroad and argued with me about postage rates. Didnt know Uruguay is a country or that US embassies get different mail treatment. Even the self-service kiosk at USPS knew that. And on top of that she gave me attitude about it until she realized what I was asking about. Wont be coming back here.

---

NI

Nicole Jackson

Im pretty disappointed theres no way to pay your bill online since I am not always local and I have to call the store each time and they are never sure how to accommodate.

---

JA

Jason Dasher

Horrible UPS store. Refused to give a receipt for a drop off - every other UPS store nationwide gives them. Will NEVER return to this store.

---

RO

Rose P

All the bad reviews must be from people who are miserable and have no patience. The staff is always helpful and pleasant.

---

ST

Stephanie Liu

These people dont even know what they are doing. Came here twice and they cant even print something so simple!

---

EM

Emmanuel Pi

That lady with an accent has no idea what she is doing, she is rude and unprofessional.

---

LI

lilly sargsyan

reasonable prices and good service, better than fed ex!!!

---

KI

Kim Morey

I love this place! Staff is courteous and competent!

---

---