AutoZone

Category:	Auto Parts Store
Address:	1166 Montauk Hwy, Mastic, NY 11950, USA
Phone:	+1 631-281-2146
Site:	autozone.com
Rating:	2.7
Working:	7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–9PM

Location

Photos 35

Reviews 36

The Mortician

Autozone is very over priced. I bought a 5 quart jug of oil and the next day I found the same brand at Walmart for half the price. Not on sale! I was shocked! This location often has empty shelves and little staff. Last visit, I spent twenty minutes returning and purchasing because the clerk was new and not trained well if at all. Only one person in the store that could authorize the return and since he was busy helping most of all the other customers, he was streched thin. I have to replace the same radiator twice because they are made defective. The one that is in my car now is leaking! It is not an easy job to remove and replace in spite of the lifetime warranty. Rewards points are great if you can ever get them. The "Rewards card" policy is spend twenty dollars and get a point. After you get 5 points, you get twenty dollars in store credit. Then I find out buying fluids does not count! I have had to call a service center to get other missing points on non fluid purchases and told that they would apply them to my account but never showed up. My purchases therein will be only out of absolute necessity.

Andrew Siemers

Service here is incredibly slow, nobody working here seems to know what theyre doing and they dont know a thing about auto parts or cars. Every time I go in here I either end up waiting 20 minutes in line or get held up at the register for a half hour because the person working doesnt know how to work the computer and has no concept of time. There is no sense of order in this store, its a mess. Do yourself a favor and go to advance autoparts across the street and be in and out in 5 minutes.

Joe Barone

Called beforehand to see if they had a sepentine belt in stock for my car, he gave me 2 namebrands and prices. I said Ill come down in 20 minutes he took my phone #, name, zip. I get down there get cut in line then find out he doesnt have them in stock? Wtf? They should all be fired Im calling the manager tommarow first thing. Make me go out there for nothing then tells me theres one in stock in an autozone 3 towns away. The nerve.......I want one for free now.

Leo G

A store in crisis. How else can you explain just two people working the counters and the phones while there are another 4+ people aimlessly walking around. I was third inline at the pay counter and waited ~20 minutes to buy off the shelf items. By the time I got out the pay counter was ~15 deep! The parts counter wait was just as long. Big waits are normal on weekends, but they dont have to be. A little management please.

Christian Acevedo

Its an alright store, just beware that they seem to get crowded very often and you could end up waiting a while to get helped. Im not sure if its because theyre understaffed or overwhelmed but regardless the wait can be quite a while.

william quarty

The young lady did a fantastic job I was amazed her name is Amber she got every pot right she was very knowledgeable she was more experienced than a lot of other places Ive dealt with good job Amber thank you for all your help

Joshua Snow

Ok service. When they have the part it was ok but they didnt even though we had called to verify they did. All they said was "good luck" No help finding the part I needed

Petra Johnson

20 minutes of wait before anybody acknowledged that I was there,2 people working while the other 4 employees were standing around talking and laughing

Robert Bouchard

Employee turnover is way to often when they have an employee who has been their a while they fire them instead of keeping and giving a small raise.

Jason otelo

Pretty good service other than they gave me the wrong brake pads one time and I had to use another car to go back other than that great service

Reynaldo Prieto

They never have the part I need for my Chevrolet. Even though computer says they have stock. Oil and common accessories are ok.

A. Davila

Very helpful clerks, even help me carry items I purchased to my vehicle.

CHRIS HEBERER

Slow people, store is a complete mess, and just a horrible place to go.

Andy K

Huge Improvement since the new store manager has taken over