AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	4550 Donald Ross Rd #103, Palm Beach Gardens, FL 33418, USA
Phone:	+1 561-776-1020
Site:	primecomms.com
Rating:	4.7
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 11AM–6PM

Location

Photos 24

Reviews 23

Summer Eisa

I have been to several ATT stores in the past and the service was mediocre, waiting in line for hours and then when finally getting some service the representative is not very knowledgeable. It is not a very pleasurable experience. This store however is fantastic. You do NOT have to wait in line! Ricardo Rios is super personable and very knowledgable! He really knows his products! He made my experience wonderful! He is an outstanding salesmen! I highly recommend this store over any other ATT store, they will get you just what you want and do it quickly. They also take their time and make sure you are completely happy and comfortable with your new products before leaving! They have really set the bar high for outstanding costumer service!

Nileen J

Best AT&T store Ive been to without a doubt. Everywhere else I go, I always feel rushed and never get the quality help that I do here. Everyone is so friendly and very patient with any and all questions. The employees that I have come across are especially knowledgeable about fixing any problems, and also know how to work with you to get the best deal within your budget. I cant imagine anyone leaving here dissatisfied. Ricardo Rios is one of the staff members that has helped me out the most! You can always count on him and the entire store as a whole. If youre looking for no lines and great service, this is it. Kudos to this great establishment!

Sabrina Infiesta

This was the worst experience ever, I had 2 wrong phones sent to me, was told I could go into any store and exchange them, all new in the boxes. Well since this was work for them with no sales, no commission the worker and manager proceeded to tell me that they would have to cancel everything done on my account and reupgrade my lines. Which would then result in a $250 early upgrade or a monthly fee per month for each phone and another 2 yr contract. Please learn customer service and dont EVER try to sell and fool a salesperson, Im a woman, not an idiot!

Nadia Afkhami

The service at this store was amazing! The staff was extremely friendly and helpful. I was unsure of a few things on my plan and everyone there was very knowledgable and willing to help. They even saved me some money! I have been to some stores that are unorganized and lazy but not here. I will only come to this ATT from now on. Ask for Ricardo Rios!

Sarah Blake

I have been so grateful for the patient and gracious assistance rendered by both Ricardo and Jadrien. I have been in with various questions at least 5 times since purchasing my phone 2 months ago. To them, no question is silly, and they are clear with their answers. They have cemented my loyalty to ATT.

Vanessa Marie

This store is great! They greeted me right away and made me feel so welcomr. They also saved me alot of money on my bill! I walked out with a new phone all set up! I was extremely pleased and would recommend this store to anyone.

kathryn fulmer

i came to get an upgrade from the razr phone (omg) and ricardo and jadrien were extremely helpful and made the whole experience easy. the store is great and the service was professional and friendly i am very satisfied.

Ricardo Rios

Excellent customer service. No waiting in line like the mall and this is a very nice clean store. The staff is very knowledgeable and they Are very attentive. I recommend this location to friends and family.

Steve Bottari

MY HUSBAND AND I JUST CHANGED OVER TO ATT. RICARDO RIOS WAS THE SALES PERSON THAT HELPED US.I WANTED TO SAY HE HAD THE BEST CUSTOMER SERVICE SKILLS I HAVE EXPERIENCED IN A LONGING INCREASE YOUR BUSINESS.

tracy zane-butler

this store is awesome i came from northlake bv up to donald ross store because they are so friendly and helpful and curteous... jadrien and ricardo are excellent.. i wont go anywhere else.

Christine Madden

I shall re-write this review as my prior review was not published; presumably because it was a negative review. I did not appreciate the derogatory demeanor of the sales associate.

Katie Lynch

Amazing!!! The Staff takes their time and really knows everything! YOU get 100% Customer service and will leave with complete satisfaction!

Jay Jchubbz

Store had awesome customer service. No long lines or waiting time all the workers were nice and friendy i highly recommend this store.

Allen Jones

Amazing store ! The staff is very friendly and patient . They hooked my new galaxy up and my digital life .

S Mab

These guys are awesome, best experience Ive gotten out of all of the at&t stores Ive ever visited.

Ann Marie

Katie is incredible...I was very happy with her service and knowledge

Raymond Lewicki

Very helpful and friendly with no hard sell. Enjoyable experience.