Price Cutter Furniture Inc

Category:	Furniture Store
Address:	1105 N Tamiami Trail, North Fort Myers, FL 33903, USA
Phone:	+1 239-997-6400
Site:	pricecutterfurnitureftmyers.com
Rating:	4.1
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 11AM–4PM

Location

Photos 21

Reviews 15

Isabella Mukanda-Shamambo

I bought a sectional from the North Fort Myers Store that I thought looked good and at a reasonable price in 2015. When I brought the furniture home, one of the pieces seemed to be slanting when we sat on it. I called the store expecting them to give me a replacement, but they took it in saying they would take care of it. About a year later the piece would touch the ground where the defect was before. When I went to the store early this year, they told me they would fix it as long as I presented an invoice to them. I faxed the invoice and a few days later had to follow-up to find out if they received the fax. I was told someone in charge of the repairs would call me. Today, someone by the name of Shawn called and told me they could not fix it because it was no longer under warranty and they did not fix things that were damaged because of abuse. Price Cutter sold me a piece of defective furniture and fixed it with some of form of plaster which turns out to be a long piece of metal attached to the frame. The weakness in the furniture was supported by the piece of metal. Since wood is weaker than metal, the piece of metal is still where they placed it but the wood gave way. Shawn mocked me while I spoke with him on phone, laughing at me while I talked and repeatedly saying, "Stay positive and encouraged." As a customer, I was not calling for them to give me an uplifting message. I was calling to have my problem resolved with respect. He referred me to Delta Furniture who he said manufacture the furniture. I once thought this store had great customer service but I was wrong. They will probably give you good service when they need your money. On top of it, he said I bought really cheap furniture. By my standards, it was not cheap and I expected it to last longer than a few months and be without defects. When I asked to speak to the owner of the store, Shawn ended the conversation and later cut the line. As they say, the sweetness of what looks like low price lasts longer than the bitterness of poor quality. Stay away from the shoddy work in this store if you need to be safe and happy. Claiming a defect in a product was the result of customer abuse, after your poor attempt at fixing it, is being abusive to your customers.

alec carpenter

I just have to say that customer service, quality, and price! It is very very hard to offer all three but they still do it. Penny and Shawn are very respectable business owners. I bought a king size bed over a year ago. It had a sag in the bed so they honored there 5 year guarantee on the matress. So it enabled me to upgrade to a better mattress. What a deal!! I shopped around and no one offers what they have for the price. Must go in and see what they have!!

Ray B

Had a delivery today. Penny said they would call me at 11am. They called at 11:03. Said the would be there with in the hour and were there at 12:08. Very happy with Penny and the whole experience. Give them a try.

Ezzio Terroni

Great selection and very affordable. Got a great deal on mattress and box spring and the fellow who helped me stayed after hours while I made up my mind and helped load it on the truck too!

Kali Gámez Rodríguez

They have good forniture for a great price and excellent customer services, I was attended by Penny and omg she is the best !! I definitely recommended that place .

Rhonda Miller

Place could be in better shape BUT have a great selection of furniture with good prices. They have also some household items, book, and other items at good price.

Kay Thomas

Going back for a recliner. They were nice and helpful and have nice furniture. Prices are the cheapest around

Jonathan M

Pretty dingy place with a bunch of reject furniture and building supplies. But the prices are pretty good.

carol molnar

very friendly, great prices, allow layaway. definately a must visit if you are looking for furniture

Maryluz solis

Loved their prices pls CK out their side store for clearing discount furniture loved them

Andy Andrews

Got a bedroom set from then just recently. Paid over 3000 for it. But it was worth it

Renee Mink

Never received my furniture and they still have our money.